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All properties in Bruges, Flemish Region, Belgium

Relais & Chateaux Hotel Heritage

Boutique hotel with spa, near Bruges City Theater

  • Free WiFi
From
$242

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Junior Suite, Belfry View - Living Area
  • Junior Suite, Theatre View  - Living Area
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 89
1 / 89Lobby Sitting Area
Niklaas Desparsstraat 11, Bruges, 8000, Belgium
9.6.Exceptional.
  • Excellent service, very clean, romantic spot, very well situated in town. Close to…

    Mar 8, 2020

  • Location, design, staff, welcome and good bye details... Simply perfect

    Mar 4, 2020

See all 84 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Shopping
Dining options
  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 27 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club

What’s around

  • In Historical Center Bruges
  • Bruges Market Square (Grote Markt) - 2 min walk
  • Bruges Town Hall (Stadhuis) - 5 min walk
  • Bruges City Theater - 1 min walk
  • Historium - 2 min walk
  • Friet Museum - 2 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Double Room
  • Deluxe Double Room
  • Junior Suite, Theatre View
  • Junior Suite, Belfry View
  • Family Suite, 3 Bedrooms, Terrace, City View

What’s around

Landmarks

  • In Historical Center Bruges
  • Bruges Market Square (Grote Markt) - 2 min walk
  • Bruges Town Hall (Stadhuis) - 5 min walk
  • Bruges City Theater - 1 min walk
  • Historium - 2 min walk
  • Friet Museum - 2 min walk
  • Muntplein - 3 min walk
  • Jan van Eyckplein - 4 min walk

Getting around

  • Brussels Airport (BRU) - 67 min drive
  • Ostende (OST-Ostend-Bruges Intl.) - 38 min drive
  • Bruges Station - 20 min walk
  • Brugge-Sint-Pieters Station - 29 min walk
  • Zedelgem Station - 14 min drive
  • Airport shuttle (surcharge)
map
See on map
Niklaas Desparsstraat 11, Bruges, 8000, Belgium

At a glance

Hotel size

  • This hotel has 27 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (EUR 35 per day)
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Windsurfing nearby
  • Health club
  • Steam room
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1569
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Premium TV channels
  • IPad

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Le Moment by Sothys has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Dining

Le Mystique - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Windsurfing nearby

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of EUR 35 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 215 per vehicle (one-way, Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 75.0 per night

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs EUR 35 per day

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Relais & Chateaux Hotel Heritage
  • Relais & Chateaux Hotel Heritage Hotel Bruges
  • Relais & Chateaux Hotel Heritage Bruges
  • Relais Chateaux Heritage
  • Relais Chateaux Heritage Bruges
  • Relais & Chateaux Heritage Bruges
  • Relais & Chateaux Heritage
  • Relais & Chateaux Heritage
  • Relais & Chateaux Hotel Heritage Hotel
  • Relais & Chateaux Hotel Heritage Bruges

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Relais & Chateaux Hotel Heritage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs EUR 35 per day. Parking spots may be limited. Electric vehicle charging is available.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Le Mystique. Nearby restaurants include Benvenuto (3-min walk) and Craenenburg (2.3 mi).
  • Yes, an airport shuttle is available. The charge is EUR 215 per vehicle one-way.
  • Have fun with activities like cycling, hiking, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
9.6.Exceptional.
  • 8.0.Very Good

    Lovely hotel

    An excellent location and helpful staff made our stay very enjoyable.

    ASLI, 1 night trip, Jan 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel.Very clean. Very friendly and helpful staff. Would give the hotel 5 stars.

    Karen, 1 night family trip, Nov 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very comfortable stay. Only issue with our room was the very pretty but slick bathroom floor. My husband slipped after a shower and landed on the floor

    Leslie, 2 night trip, Oct 27, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Ok

    Nasser, 2 night trip, Oct 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A really nice property. The room was large and well appointed. Close to everything but on a small quit street away from the throng of tourists. The staff was friendly and went out of their way to help.

    Jim, 3 night romance trip, Oct 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The location was excellent , service spectacular room & breakfast terrific

    Jefg, 1 night romance trip, Oct 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Owner on the property and personally took care of us at breakfast! Thank you!!!

    1 night family trip, Sep 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location in downtown Bruges. There is a spa/gym located in the basement with both a steam room and a sauna. Every night before I went to bed housekeeping left a little box with Belgium chocolates on my pillow. For travelers that have been on the road for a while there is a laundry mat located next to the hotel. The front office staff was very helpful and assisted us with everything we needed. I would definitely stay there again

    2 night family trip, Sep 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Upgrade

    We were upgraded not a junior suite with a welcome fruit basket. There is an elevator which was a welcome relief for taking the suitcases to the fourth floor. The front desk was very helpful and parked the car for us. It's helpful to reserve a car space with the hotel. Two sinks and a large vanity made getting ready for the day very easy. The bathroom also had a separate shower and a jetted tub.

    Russell, 2 night trip, Sep 17, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great location, minutes walk to the square. Good walking in all directions.

    3 night romance trip, Sep 9, 2019

    Verified Expedia guest review

See all 84 reviews