8/10 Very good
The pool was nice and cool and clean. The air conditioner gave the room a damp musty smell - the beds were very comfortable
Vicki
Vicki, 10-night trip
Hotel Boutique Casa Lulu
Adults-only beach hotel with outdoor pool, near Olas Altas Beach
In the heart of Mazatlán, Hotel Boutique Casa Lulu offers a tranquil retreat with an outdoor pool, sun loungers, and free in-room WiFi. Explore nearby Plaza Machado or unwind on the hotel's charming terrace; guests rave about the helpful staff.
VIP AccessExcellent
Popular amenities
- Pool
- Free parking
- Free WiFi
- Air conditioning
- 24/7 front desk
- Non-smoking
Main amenities (9)
- Daily housekeeping
- Outdoor pool
- Terrace
- 24-hour front desk
- Air conditioning
- Library
- Refrigerator in a common area
- Concierge services
- Luggage storage
Feel at home (6)
- Television
- Terrace
- Daily housekeeping
- Blackout drapes/curtains
- Minibar
- Premium bedding
Room options
Showing 5 of 5 rooms
Deluxe Room, 1 King Bed, Ocean View
Highlights
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
Minibar
- Ocean view
- 1 bedroom
- Sleeps 2
- 1 King Bed
Deluxe Room, 1 Queen Bed
Exceptional
Highlights
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
Minibar
- City view
- 215 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Deluxe Room, 1 King Bed
Exceptional
Highlights
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
Minibar
- 1 bedroom
- Sleeps 2
- 1 King Bed
Signature Room, 1 King Bed, Ocean View
Excellent
Highlights
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Down duvet
Private bathroom
Minibar
Netflix
- Ocean view
- Sleeps 2
- 1 King Bed
Deluxe Room, 2 Double Beds, Ocean View
Exceptional
Highlights
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Down duvet
Private bathroom
Minibar
Netflix
- Sleeps 4
- 2 Double Beds
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About the neighborhood
Jose Maria Ibarren 2, Balcones de Loma Linda, Mazatlán, SIN, 82000
About this property
Hotel Boutique Casa Lulu
When you stay at Hotel Boutique Casa Lulu, you'll be in a great location, within just a 10-minute walk of Olas Altas Beach and The Mazatlan Malecón. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. This boutique hotel is also within a 15-minute walk of Immaculate Conception Cathedral and Plaza Machado. Fellow travelers love the helpful staff.
At a glance
Property amenities
Room amenities
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Hotel Boutique Casa Lulu Reviews
Excellent
9.2
Cleanliness
10
Location
9.2
Staff & service
9.0
Property conditions & facilities
Popular mentions
Service staffViewOceanLocationRoomFoodRestaurantTripSunsetsBreakfast10/10 Exceptional
I enjoyed my stay. The value was there and the place reminded me of a bungalow from Mazatlan's old days. Pool is great and the Malecon is close.
Michael
Michael, 2-night trip
10/10 Exceptional
So peace & quiet. We very much enjoyed our stay. The staff was very helpful and attentive. We I’ll definitely be visiting again!
Yasmin
Yasmin, 2-night trip
10/10 Exceptional
Peaceful stay and friendly staff.
Steven
Steven, 1-night trip
10/10 Exceptional
exelente servicio!!
Natanael
Natanael, 2-night trip
10/10 Exceptional
Awesome boutique hotel
It was a bit tricky to find but once inside the staff couldn't do enough for us. Great location, breakfast, amenities, and ocean view.
Ed
Ed, 2-night trip
10/10 Exceptional
Great staff, view, and location.
Daniel
Daniel, 3-night trip
10/10 Exceptional
Excelent property with easy access to great dining and entertainment
Gabriel
Gabriel, 1-night trip
10/10 Exceptional
Very nice place , relax and the design i love it. I'll come back for sure
Jeanine
Jeanine, 4-night trip
10/10 Exceptional
Clean , and beautiful place 😊
laura
laura, 1-night trip
8/10 Very good
The staff were great, especially Mariana and Flo; always helpful and made it easy; very accomodating.
Douglas
Douglas, 3-night trip
10/10 Exceptional
Second time we stay at Casa Lulu and always a great experience. Staff is friendly, rooms are clean, and very attentive. If you want to enjoy Mazatlan and be in the quiet side of it. Casa Lulu is definitely the place to stay for your trip.
Araceli
Araceli, 2-night trip
10/10 Exceptional
Very nice property 😍 will be returninf
Iridiana
Iridiana, 4-night trip
10/10 Exceptional
Excelent home. Great customer service.
Felipe
Felipe, 3-night trip
10/10 Exceptional
I stay at casa lulu everytime I come to Mazatlan. The hotel has an amazing design, people are very nice and friendly, the pool and views are great! There aren’t really any other places in Mazatlan that have this vibe. It’s become one of my favorite hidden gems in Mazatlan. 10/10
Blake
6/10 Good
Very loud outside
Michael
Michael, 2-night trip
4/10 Fair
Not as good
MIGUEL A GALEANA
MIGUEL A GALEANA, 2-night trip
10/10 Exceptional
My wife and I stayed at Casa Lulu in the Sunset suite. The whole property was very clean, well maintained, the pool sparkling, the common areas welcoming and comfortable. The staff were very attentive whenever asked. Our knowing only English was not difficult for them at all. The served breakfasts were a nice start to our day. Thank you so much for making our first Mazatlán visit special. We will not hesitate to rebook into Casa Lulu when we next visit.
DAVID
DAVID, 3-night trip
10/10 Exceptional
Great hotel on a perfect location to have easy access to the malecón for a good morning walking workout.
Unobtrusive service , cool vibe , well appointed dwellings with a realxing whitewash design.
It just works. I did not have the time to try the pool but it looked just fine , a great place to watch the sunset which is never the same.
I would definitely go back to this quaint establishment on my next trip down to Mazatlán.
Gabriel
Gabriel, 2-night trip
2/10 Poor
Customer service is horrible, the towels were all spots and old . Been inside it was worse than been outside in the heat . They check your room in case you still 😂😂. Overall I will not recommend this hotel .
Laura
Laura, 1-night trip
4/10 Fair
0
Marianna
Marianna, 2-night trip
4/10 Fair
This little hotel has a long way to go before anybody should consider it as an good option. First morning, we woke up without running water, I had to carry some from the pool for the bathroom. The service is lacking, it takes a long time to get drinks, and the same happened for breakfast, which was forgettable.
The room was nice and comfortable and it is located near downtown and Plaza Machado.
For me, a boutique hotel means that the whole experience will be memorable, the installations, the food & drinks and, specially, the service. And my issues are also on other reviews, so I hope the hotel's people read them and do something about them.
Roberto Luis
Roberto Luis, 2-night trip
8/10 Very good
This location lives up to the photos. It is beautiful and the aesthetics were what I had hoped it would be. The staff was kind and eager to help. We communicated with the hotel before, during & after our stay via WhatsApp, where they were quick to reply. We felt safe and well taken care of.
However, our stay had some minor issues, perhaps because it was off-season. The breakfast or coffee wasn't quite ready. The staff offered to prepare it, but we declined. Paying was not an easy process, though we finally figured it out. The street at night was very loud, but the ocean in the morning was lovely. We felt safe in the location, though getting into town was a little bit of a trek. When we didn't feel like walking/sweating, we'd call a very inexpensive Uber.
All said, we enjoyed our time at Casa Lulu. It felt nearly luxurious, though there are still some kinks to work out. I'm not sure we would stay there again unless there were some improvements or the price decreased. I would recommend it to the right audience.
Many thanks to the staff who were lovely!
Cat
Cat, 2-night trip
4/10 Fair
CHECK-IN PROCESS: Check-in time is 3:00 p.m., and although the hotel was not busy (only one other couple arrived after me), we did not get to our room until 3:20 p.m. and then only to find the room floor had not been adequately cleaned and was sticky from something foreign on the surface. A staff member rewashed the floor while we waited outside the room for it to dry. We finally checked into our room at 4:00 p.m.
COURTESY COMPENSATION: None was forthcoming, so we asked for it. The manager provided us with two courtesy margaritas while we waited for our room and late checkout the next day.
PRIVACY: The layout of the hotel is “L-shaped,” with the lengthwise part of the “L” facing northward; it’s a common area with tables and chairs inside and outside on the patio area. The base of the “L” faces west to the ocean, and the rooms are on that side, with the pool area directly below. Our room was in the corner of the “L,” so we could not open our blinds.
BATHROOMS: Tiny. Not a spa experience. A significant issue with the shower was water pouring out from under the shower door and onto the bathroom floor, and this required using the shower mat and towels to stop the flow. Now, where to put the wet materials?
TOWELS: When we asked for clean towels in the morning, a staff member told us there were none (something about them being in the laundry). Sometime later in the morning, we did get some, though.
BREAKFAST: The breakfast start time was supposed to be 8:30 a.m., and it was no
MICHAEL
MICHAEL, 1-night trip
10/10 Exceptional
Por ser temporada baja teníamos todo el hotel para nosotros
Jose Luis
Jose Luis, 4-night trip
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