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1 room, 2 adults
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The Palms Resort of Mazatlan, Mazatlan

3 stars
Av. Camaron Sabalo 696, Zona DoradaMazatlanSIN82110Mexico, ‏800-491-6126
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Excellent4.0 / 5
  • Friendly staff. All inclusive was a great idea. Planning my trip again for next yearJul 29, 2016
  • Came with a friend who's it was his first time in Mexico. The refrigerator and microwave…Jun 8, 2016
416See all 416 Hotels.com reviews
From 306 reviewsTripAdvisor Traveller Rating

The Palms Resort of Mazatlan, Mazatlan

Hotel Info: 866-539-8117

from $63
  • Standard Room, 2 Double Beds, Ocean View
  • Standard Room, 2 Double Beds, Mountain View
  • Two Double Beds, Smoking
  • Two Double Beds, Non-Smoking
  • Two Double Beds, Ocean View, Smoking
  • Two Double Beds, Ocean View, Non-Smoking
  • 1st Floor
  • One Queen Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 189 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Also known as

  • Palms Mazatlan
  • Palms Resort Mazatlan
  • Mazatlan Holiday Inn
  • Holiday Inn Mazatlan

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between MXN 200 and MXN 250 per person (approximately)

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 7973
  • Conference space size (meters) - 741
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Las Islas - Onsite restaurant.

The Palms Resort of Mazatlan, Mazatlan’s small print

Also known as

  • Palms Mazatlan
  • Palms Resort Mazatlan
  • Mazatlan Holiday Inn
  • Holiday Inn Mazatlan

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between MXN 200 and MXN 250 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 416 reviews

The Palms Resort of Mazatlan, Mazatlan
Excellent4.0 / 5
mazatlan is my favorite spot
very restful stay
3 night romance trip
The Palms Resort of Mazatlan, Mazatlan
Excellent4.0 / 5
The Palms Review
Stayed 2 nights, had a great time. Will stay there again.
2 night family trip
The Palms Resort of Mazatlan, Mazatlan
Outstanding5.0 / 5
Wonderful Stay and wondferful vacation area
We had excellent service. We have been staying for about fifteen years and are more than Satisfied
1 night trip
The Palms Resort of Mazatlan, Mazatlan
Outstanding5.0 / 5
Excellent Weekend!
Couldn't find a better place to relax and unwind.
1 night romance trip
The Palms Resort of Mazatlan, Mazatlan
Fair2.0 / 5
If you like hard beds....
There was no WiFi in our room except for the first evening, then they said it would be repaired and it never was for the other three nights of our stay. We were told by the front desk that "no one uses washcloths so we don't supply them" although two were left in our bathroom the third day. (We live elsewhere in Mexico so we know people use washcloths, although not as common as in the US). Otherwise, the staff was very friendly and helpful. The beds were extremely hard, so not much sleep. Nice bathrooms.
4 night romance trip

See all reviews

The Palms Resort of Mazatlan, Mazatlan

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