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1 room, 2 adults
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El Cid Castilla Beach Hotel, Mazatlan

3.5 stars
Av Camaron Sabalo S NMazatlanSIN82110Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.9 / 5
Location
Great location
Pool
Great pool
Service
Fantastic service
Food
Delicious food
337See all 337 Hotels.com reviews
From 2,409 reviewsTripAdvisor Traveller Rating

El Cid Castilla Beach Hotel, Mazatlan

Hotel Info: 866-539-8117

from $147
  • Ocean View Elite
  • Ocean View
  • Ocean View Room
  • Pool View Room
  • Ocean View Elite without Golf
  • Pool View Premium
  • Pool View

At a glance

Key facts

Hotel size

  • This hotel has 500 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-9 PM
  • Check-out time is noon
If you are planning to arrive after 9 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4 - 17)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport drop off (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free area shuttle

Other information

  • All-inclusive rates available

Also known as

  • Castilla Beach
  • Hotel El Cid Castilla Beach
  • El Cid Castilla Mazatlan
  • El Cid Mazatlan
  • Castilla El Cid
  • El Cid Castilla
  • El Cid Castilla Beach
  • El Cid Castilla Beach Hotel
  • El Cid Castilla Beach Hotel Mazatlan
  • El Cid Castilla Beach Mazatlan
  • El Cid Castilla Hotel
  • Hotel El Cid Castilla

Policies

From January 3, 2017 to January 2, 2018, this property charges the full amount of the reservation for all no shows and early departures. For more details, please contact the office using the information on the reservation confirmation received after booking.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MXN 15 per night

Cribs/Infant beds are available for MXN 10 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 240 per person (one-way)

WiFi is available in guestrooms for MXN 100 per day (rates may vary)

WiFi is available in public areas for MXN 174 per day (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Swim-up bar
  • Pool umbrellas
Working away
  • Business center
  • Meeting rooms 13
Services
  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 1982
  • Elevator/lift
  • ATM/banking

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Room service during certain hours
  • Meals and beverages at companion properties
  • Dining availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 17 years old

Entertainment
  • Onsite entertainment and activities
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours

Dining

LA ALHAMBRA RESTAURANT - This beachfront buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

EL ALCAZAR - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

LA PERGOLA - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Recreation

On Site

  • Fitness facilities
  • Bicycle rentals on site
  • Fishing on site
  • Personal motorized watercraft on site
  • Playground on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

El Cid Castilla Beach Hotel, Mazatlan’s small print

Also known as

  • Castilla Beach
  • Hotel El Cid Castilla Beach
  • El Cid Castilla Mazatlan
  • El Cid Mazatlan
  • Castilla El Cid
  • El Cid Castilla
  • El Cid Castilla Beach
  • El Cid Castilla Beach Hotel
  • El Cid Castilla Beach Hotel Mazatlan
  • El Cid Castilla Beach Mazatlan
  • El Cid Castilla Hotel
  • Hotel El Cid Castilla

Policies

From January 3, 2017 to January 2, 2018, this property charges the full amount of the reservation for all no shows and early departures. For more details, please contact the office using the information on the reservation confirmation received after booking.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MXN 15 per night

Cribs/Infant beds are available for MXN 10 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 240 per person (one-way)

WiFi is available in guestrooms for MXN 100 per day (rates may vary)

WiFi is available in public areas for MXN 174 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 337 reviews

El Cid Castilla Beach Hotel, Mazatlan
Excellent4.0 / 5
Great place
The service id awesome but the room had a funky smell, and tbe beds aren't that comfy.
2 night family trip
El Cid Castilla Beach Hotel, Mazatlan
Poor1.0 / 5
They charge you for everything.
3 night family trip
El Cid Castilla Beach Hotel, Mazatlan
Excellent4.0 / 5
Healthy food options
That hotel is ok, I will like better comfort , cleaning room more early and more healthy choices on the buffet.
7 night family trip
El Cid Castilla Beach Hotel, Mazatlan
Excellent4.0 / 5
please don't charge for Wi-Fi, this is bad.
4 night family trip
El Cid Castilla Beach Hotel, Mazatlan
Outstanding5.0 / 5
Checking out mishap
Everything was perfect, waiters at pool and beach were awesome, Johnathan and Diego were especially very nice to us and their service was more than awesome! ! We only had a little mishap at the checking out, whenever I made my reservation we got charged half on my card, when we got there I got charged what I thought it was the rest of what I owed, we paid cash for that, at the check out we got charged again, they didn't charged me extra, we paid the right amount but I don't understand why I didn't get charged the whole amount of what I owed instead of half at check-in and the rest at checkout time, luckily I had extra money with me cause for some reason my debit card didn't work over there, very annoying, didn't get informed that was I just paying half and still owed half, other than that everyone was very friendly and attentive!
4 night romance trip

See all reviews

El Cid Castilla Beach Hotel, Mazatlan

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