The Maxwell New York City

Property class: 4
Romantic hotel with restaurant, near 5th Avenue

Choose dates to view prices

The Maxwell New York City puts you in a great location, within just a 10-minute walk of 5th Avenue and Rockefeller Center. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Heartbeat, which serves American cuisine and is open for breakfast, lunch, and dinner. This romantic hotel is also within just a 10-minute walk of Grand Central Terminal and Chrysler Building. Public transportation is just a short walk: 51 St. Station is steps away and Lexington Av.-53 St. Station is 5 minutes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free parking
  • Internet access
  • Restaurant
  • Connecting rooms available
  • Air conditioning

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Lobby
Lotte New York Palace
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9.0 out of 10, Wonderful, 2,323 reviews
$595 nightly
The price is $686
Nov 22 - Nov 23
Total with taxes and fees
Lotte New York Palace
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About the neighborhood

Map
541 Lexington Ave, New York, NY, 10022

What's nearby

  • Rockefeller Center - 6 min walk - 0.6 km
  • St. Patrick's Cathedral - 6 min walk - 0.6 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Grand Central Terminal - 10 min walk - 0.8 km
  • Times Square - 13 min walk - 1.1 km

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • LaGuardia Airport (LGA) - 28 min drive
  • Newark Liberty Intl. Airport (EWR) - 45 min drive
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive
  • Stewart Intl. Airport (SWF) - 93 min drive
  • Grand Central - 42 St. Station - 8 min walk
  • New York W 32nd St. Station - 26 min walk
  • Penn Station - 28 min walk
  • 51 St. Station - 2 min walk
  • Lexington Av.-53 St. Station - 5 min walk
  • 5 Av.-53 St. Station - 8 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Peacock Alley - ‬1 min walk
  • ‪Smith & Wollensky - ‬2 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪Ole & Steen - ‬2 min walk

About this property

The Maxwell New York City

  • The Maxwell New York City puts you in a great location, within just a 10-minute walk of 5th Avenue and Rockefeller Center. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Heartbeat, which serves American cuisine and is open for breakfast, lunch, and dinner. This romantic hotel is also within just a 10-minute walk of Grand Central Terminal and Chrysler Building. Public transportation is just a short walk: 51 St. Station is steps away and Lexington Av.-53 St. Station is 5 minutes.

At a glance

Hotel size

    • 697 rooms
    • Arranged over 18 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • One child (17 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting

Pets

    • Pets allowed (2 total, up to 40 lbs per pet)*
    • Service animals welcome

Internet

    • WiFi in rooms*

Parking

    • Free onsite self parking
    • Onsite valet parking (USD 65 per night)

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

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Reviews

The Maxwell New York City Reviews

8.4

Very Good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Nic
Verified review

10/10 Exceptional

What a lovely and well-located hotel! Room was small but very nice. The staff were friendly, especially one of the waiters in the restaurant. The vouchers for the bar/restaurant were great! Our only complaint was that the bathroom door in our room was broken. We had to ask twice, but after the second time, somebody was sent up promptly to fix it. Wait-time for breakfast varied day to day. On our last morning, there was too long of a wait, so we went somewhere else. Overall we really enjoyed our stay!
Verified review

10/10 Exceptional

Excellent! 100/100 would definitely recommend, super clean and great staff
Verified review

8/10 Very good

The stay was nice. Just be mindful of the daily resort/destination fee that is applied by hotel.
Verified review

10/10 Exceptional

Perfect place to stay, amazing location, costumes services 5 stars.
Verified review

10/10 Exceptional

Loved the lobby. Ambiance was relaxing and very comfortable. Bar staff was friendly and very attentive.
Verified review

6/10 Good

This was our second time stayed at this hotel when we visit NYC. Our first time experience was pleasant that’s why we decided to stay here this time again. However this time the experience didn’t go so well this time. First, the check in staff is not friendly at all. And just want to get over with it. After we get our room, the room is noisy due to the flag outside be hitting the windows and make large sound. We called the reception so many times for hours and no one pick up our call. The next day, when we check in for the breakfast, we waited at the waited area, and the staff just forget our waiting number and been calling people who arrived later than us to get seated. We waited more than 45 min when there was only four group waited in front of us. When we notify the staff that our number got missed the staff even accuse us that we didn’t come when he call the number. We were seated right beside the entrance and been listen to each number he called. He didn’t even apologized that he wrote the wrong number on the waiting sheet. Very disappointed for the service here. However, the good side of this hotel is that they provide some voucher that u can use for the bar on first floor or dry cleaning service. We went to the bar on first floor. It’s a little bit hard to find a spot during weekend. But the staff is superior. Super friendly and helpful.
Verified review

10/10 Exceptional

The Maxwell staff was incredibly friendly and the atmosphere was great.
Verified review

8/10 Very good

Needs a bit of updating however excellent staff great location
Verified review

10/10 Exceptional

Great stay

Previous the NYC flagship W. Great hotel and staff
Verified review

4/10 Fair

Brown water was terrible and the temperature took forever to get hot.
Verified review

10/10 Exceptional

Excellent location and proximity for first time visit to NYC.
Verified review

10/10 Exceptional

Beautiful lobby and bar area, clean rooms. Bar and reception staff good but found waiter’s in the restaurant quiet room and impatient, not good customer service
Verified review

6/10 Good

Ok for one night

The hotel is ok. I did not have a feeling of cleanliness, the carpet was a bit run down and did not feel clean as well as the shower floor. Terrible lighting in the room! It is ok for one night but the rooms certainly need a fresh coat and a warmer cleaner look.
Verified review

8/10 Very good

Tiene muy buena ubicacion. Puedes ir caminando a varios sitios de interes para visitar.
Verified review

10/10 Exceptional

I liked that the property offered late checkout upon enrollment in their free rewards program, the customer service, the cleanliness, the free water bottles daily, the bathroom of the room, and the drinks at the bar.
Verified review

8/10 Very good

Nice hotel.

Accommodations were very satisfying. Rooms are small but comfortable. staff very friendly and food was very good.
Verified review

8/10 Very good

I like the location and the overall appearance of the
Verified review

6/10 Good

I like that tapas food and drinks at the hotel. Nice vibe. However, the gratuities were included in the final bill, which I didn't know and I paid the extra tips. Next time, I know.
Verified review

10/10 Exceptional

Great experience. Only thing is bathroom sink pipes need to be cleaned out. Bathroom a bit tight for 2 but loved the service & room
Verified review

8/10 Very good

The rooms were clean, and the check in process was very easy. They even upgraded me to the superior room. My only issue was when I had breakfast in the hotel restaurant, my coffee cup had someone else lipstick on it. I told the waiter and he immediately got me a clean cup. Overall the service was good and my stay was pleasant.
Verified review

10/10 Exceptional

Excellent hotel close by everything, staff very friendly and welcoming.
Verified review

10/10 Exceptional

There is a nice bar at the lobby, my room also had a nice view.
Verified review

10/10 Exceptional

The room was nice and roomy. Definitely will go back
Verified review

10/10 Exceptional

The Maxwell is an amazing hotel, my husband and I had a great time. Beautiful, perfect, better impossible and all the hotel staff very attentive and friendly. We will definitely return. Thank you for such hospitality.