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The Towers at Lotte New York Palace, New York

5 stars5 stars
455 Madison AvenueNew YorkNY10022United States of America
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Outstanding4.6 / 5
Room
Great room
Location
Great location
Amenities
Great amenities
Comfort
Rather comfortable
74See all 74 Hotels.com reviews
From 900 reviewsTripAdvisor Traveller Rating

The Towers at Lotte New York Palace, New York

from $395
  • Luxury Room, 1 King Bed, Tower
  • Luxury Room, 1 Queen Bed, Tower
  • Suite, 1 Bedroom, Corner
  • Double Room, 2 Double Beds, Tower
  • Luxury Suite, 1 King Bed, Corner (Corner)
  • Standard Room, 1 King Bed, Tower
  • Executive Suite, 1 King Bed, Tower
  • Junior Suite, 1 King Bed, Tower
  • Luxury Room, 1 King Bed, Tower
  • Luxury Suite, 1 Bedroom
  • Luxury Room, 2 Queen Beds, Tower
  • Executive Tower Suite, 1 King Bed
  • Luxury Suite, 1 King Bed, Corner

At a glance

Key facts

Hotel size

  • This hotel has 176 rooms

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets stay free (dogs only)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle

Also known as

  • Towers New York Palace
  • Towers Palace
  • Towers Palace Hotel
  • Towers Palace Hotel New York
  • Towers Lotte New York Palace Hotel
  • Towers Lotte Palace Hotel
  • Towers Lotte New York Palace
  • Towers Lotte Palace

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 80.00 per night

Rollaway beds are available for USD 50 per night

Breakfast costs between USD 25 and USD 100 per person (approximately)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 5 bars/lounges
  • 24-hour room service
Things to do
  • Health club
  • Full-service spa
Working away
  • Business center
  • Meeting rooms 20
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The Towers at Lotte New York Palace, New York’s small print

Also known as

  • Towers New York Palace
  • Towers Palace
  • Towers Palace Hotel
  • Towers Palace Hotel New York
  • Towers Lotte New York Palace Hotel
  • Towers Lotte Palace Hotel
  • Towers Lotte New York Palace
  • Towers Lotte Palace

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 80.00 per night

Rollaway beds are available for USD 50 per night

Breakfast costs between USD 25 and USD 100 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 74 reviews

The Towers at Lotte New York Palace, New York
Excellent4.0 / 5
Spectacular View!
All were very attentive. The room was clean and comfortable. Even allowed 30 min late check out with no extra charge. Con: Left I-Phone charger in wall, but housekeeping did not return to lost and found.
2 night trip with friends
The Towers at Lotte New York Palace, New York
Excellent4.0 / 5
Excellent hotel. Area is good. Concierge service was poor
8 night business trip
The Towers at Lotte New York Palace, New York
Outstanding5.0 / 5
The high score is well deserved!
The staff was very friendly and professional. The hotel was beautiful. I'm a Buy Hilton owner and frequent traveler and could have stayed at the Waldorf or other Hilton owned establishments for a lot less but glad I got to experience this hotel.
2 night family trip
The Towers at Lotte New York Palace, New York
Poor1.0 / 5
Arrived in town late. Although we had a confirmed reservation.
1 night business trip
The Towers at Lotte New York Palace, New York
Outstanding5.0 / 5
Wonderful from start to finish.
2 night family trip

See all reviews

The Towers at Lotte New York Palace, New York

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