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The Towers at Lotte New York Palace, New York

5 stars
455 Madison AvenueNew YorkNY10022United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.7 / 5
Comfort
Rather comfortable
Location
Great location
Service
Fantastic service
Value for money
Poor value for money
68See all 68 Hotels.com reviews
From 650 reviewsTripAdvisor Traveller Rating

The Towers at Lotte New York Palace, New York

Hotel Info: 866-539-8117

from $425
  • Luxury Room, 1 King Bed
  • Luxury Room, 2 Queen Beds
  • Suite, 1 Bedroom, Corner
  • Double Room, 2 Double Beds, Tower
  • Luxury Suite, Corner
  • Standard Room, 1 King Bed, Tower
  • Executive Suite
  • Junior Suite, 1 King Bed, Tower
  • Luxury Room, 1 King Bed, Tower
  • Luxury Suite, 1 Bedroom
  • Luxury Room, 2 Queen Beds, Tower
  • Executive Tower Suite, 1 King Bed
  • Luxury Suite, 1 King Bed, Corner

At a glance

Key facts

Hotel size

  • This hotel has 176 rooms

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle

Also known as

  • Towers New York Palace
  • Towers Palace
  • Towers Palace Hotel
  • Towers Palace Hotel New York
  • Towers Lotte New York Palace Hotel
  • Towers Lotte Palace Hotel
  • Towers Lotte New York Palace
  • Towers Lotte Palace

Optional extras

Valet parking costs USD 70.00 per night

Rollaway beds are available for an additional charge

Breakfast costs between USD 25 and USD 100 per person (approximately)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 5 bars/lounges
  • 24-hour room service
Things to do
  • Health club
  • Full-service spa
Working away
  • Business center
  • Meeting rooms 20
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The Towers at Lotte New York Palace, New York’s small print

Also known as

  • Towers New York Palace
  • Towers Palace
  • Towers Palace Hotel
  • Towers Palace Hotel New York
  • Towers Lotte New York Palace Hotel
  • Towers Lotte Palace Hotel
  • Towers Lotte New York Palace
  • Towers Lotte Palace

Optional extras

Valet parking costs USD 70.00 per night

Rollaway beds are available for an additional charge

Breakfast costs between USD 25 and USD 100 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 68 reviews

The Towers at Lotte New York Palace, New York
Outstanding5.0 / 5
Lotte Palace Towers is Best Hotel Ever
The Lotte Palace Towers has private concierge entrance where Susan and Melody always give you a warm and welcoming greeting. There is complimentary champagne in the Towers lobby. Newspapers of your choice are delivered to your door each morning. We have been upgraded from our Corner Suite twice. This visit we were upgraded to o huge two wing suite with two living rooms. I have attached photos.
2 night business trip
The Towers at Lotte New York Palace, New York
Outstanding5.0 / 5
Excellent NYC hotel
Great place to stay. Walking distance to theaters, subway, restaurants, shopping and Central Park. Only downside was expensive parking - $70/day - and no coffeemaker in the room (roomservice pots of tea or coffee were $10 - $14! But there were multiple coffee shops within a few blocks).
3 night romance trip
The Towers at Lotte New York Palace, New York
Outstanding5.0 / 5
Great hotel, service and location
It was perfect in every way. Second time I've chosen this hotel and it will be my first choice always. Don't debate it....just do it!
3 night family trip
The Towers at Lotte New York Palace, New York
Outstanding5.0 / 5
Wonderfully upscale, yet not to trendy.
We stayed at the Towers at the Lotte Palace. They share a main lobby, bar, etc with the main hotel, which was very very nice, but the Towers had a separate VIP lobby and elevators. Staff was fantastic and location was perfectly mid-town for shopping, etc. We were very pleased with the whole thing. Best part of this place was the wonderful courtyard that gets shade all day and faces the back side of St Patricks. We were there when the weather was in the 60s so, wearign a sweater with a cocktail staring at the city from hat little enclave was a perfect way to relax for changing for dinner. The place is not super trendy, so none of the furniture felt cheaply made, but it wasn't too old school to feel old and stuffy and overly ornate. Best part was the room. HUGE by NYC or most any standards. Had his and hers walk in closets and the views were expansive with big windows. Would stay here again if prices don't go too high, we paid about $600 per night. If you are $1000 per night kind of people, than this may not be up to your standards, but if you are a Four Seasons, $350-400 a night type of person (in most any other city than NYC or SF). Than the little premium you adjust your budget for in NYC gets you what you are used to.
2 night romance trip
The Towers at Lotte New York Palace, New York
Outstanding5.0 / 5
It was the perfect location for private meetings.
2 night business trip

See all reviews

The Towers at Lotte New York Palace, New York

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