Located near Durham Convention Center, 21c Museum Hotel Durham offers a modern retreat with dry cleaning services, a bar, and Counting House restaurant. Relax at the onsite spa or get moving in the 24-hour gym. With free in-room WiFi and an area shuttle, this hotel is perfect for exploring nearby Carolina Theatre.
Durham Performing Arts Center - 3 min walk - 0.3 km
American Tobacco Campus - 4 min walk - 0.4 km
Durham Convention Center - 5 min walk - 0.4 km
Carolina Theatre - 5 min walk - 0.4 km
Durham Bulls Athletic Park - 7 min walk - 0.7 km
Getting around
Raleigh-Durham International Airport (RDU) - 22 min drive
Durham Station - 6 min walk
Cary Station - 23 min drive
Restaurants
The Daily Beer Bar - 2 min walk
The Oak House at Durham - 1 min walk
Bull City Burger and Brewery - 3 min walk
Ninth Street Bakery - 2 min walk
Luna Rotisserie & Empanadas - 1 min walk
About this property
21c Museum Hotel Durham
You'll be in a fantastic location at 21c Museum Hotel Durham, just a 5-minute walk from Carolina Theatre and Durham Performing Arts Center. Guests can indulge in deep-tissue massages or aromatherapy, and American cuisine is served at Counting House, which is open for lunch and dinner. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
125 rooms
DONE
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs only, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Onsite valet parking (USD 35.00 per night; includes in/out privileges)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Breakfast (surcharge) each morning 7:00 AM–7:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
What to do
Golfing nearby
Working away
24-hour business center
Meeting rooms
Conference space (10500 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2015
Safe-deposit box at front desk
24-hour fitness center
Spa services
Sauna
Massage/treatment rooms
Steam room
Local culture & ecosystem education
Uses some LED lighting
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 36
Wheelchair-accessible path of travel
Assistive listening devices available
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 50+ Mbps)
Free local calls
Food and drink
Refrigerator (on request)
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Uses some LED lighting
Water-efficient showers only
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Dining
Counting House - This restaurant specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 5.00 per accommodation, per stay
Resort fee inclusions:
In-room bottled water
Children & extra beds
Rollaway beds are available for USD 30 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Valet parking costs USD 35.00 per night with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
21c Museum Hotel Durham
Hotel 21c Museum Hotel Durham - MGallery Durham
Durham 21c Museum Hotel Durham - MGallery Hotel
Hotel 21c Museum Hotel Durham - MGallery
21c Museum Hotel Durham MGallery
21c Museum Durham MGallery
21c Museum Hotel Durham - MGallery Durham
21c Museum Hotel MGallery
21c Museum MGallery
21c Museum Hotel Durham
21c Museum Durham Mgallery
21c Museum Hotel Durham Hotel
21c Museum Hotel Durham Durham
21c Museum Hotel Durham MGallery
21c Museum Hotel Durham Hotel Durham
Frequently asked questions
Does 21c Museum Hotel Durham offer free cancellation for a full refund?
Yes, 21c Museum Hotel Durham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at 21c Museum Hotel Durham?
Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at 21c Museum Hotel Durham?
Yes. Valet parking costs USD 35.00 per night.
What are the check-in and check-out times at 21c Museum Hotel Durham?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at 21c Museum Hotel Durham and nearby?
21c Museum Hotel Durham has a 24-hour fitness center and a sauna.
Are there restaurants at or near 21c Museum Hotel Durham?
Yes, Counting House offers American cuisine.
What's the area around 21c Museum Hotel Durham like?
21c Museum Hotel Durham is in Downtown Durham, a short 6-minute walk from Durham Station and 19 minutes' walk from Duke University.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.0
Location
8.8
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was reasonably priced and delicious, with an interesting and tasty menu. (7 reviews)
The spa facilities, including the steam room and sauna, were a huge plus and a fantastic experience. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Restaurant
Art
Location
Bathroom
Breakfast
Bed
Ambience
Elevator
Reviews
Verified
10/10 Exceptional
Apr 16, 2026
Room and staff were great and a short walk to DPAC
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
Mar 25, 2026
This place is so unique and it’s conveniently located downtown. The front desk let us check in an hour early; our room was classy and very clean; it has a nice fitness center and sauna in the basement; and the hotel provided us with a nice welcome card and fruit tray in our room without us asking for this or charging us for it — what a nice touch. It’s one of the best places we’ve ever stayed.
Wesley
Wesley, 1-night trip
Verified
8/10 Very good
Apr 2, 2026
Staff were very professional and friendly, from the valet to the check in and check out people, to each housekeeping staff member we passed by. Bed was not great. Nice, spacious room and bathroom.
Valerie
Valerie, 1-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Amazing staff, comfortable rooms, best shower, convenient location.
Lauren
Lauren, 1-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Excellent staff! While this property is known for its art and design, it also has an excellent staff. Every staff member has been very friendly and accommodating on each of our stays.
Jan
Jan, 2-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Clean room, gorgeous galleries, great restaurant, wonderful staff
Chelsea
Chelsea, 2-night trip
Verified
8/10 Very good
Nov 19, 2025
Overall good hotel and friendly staff. Building and rooms show some age but that is part of the charm. Enjoyable stay.
Lisa H
Lisa H, 1-night trip
Verified
10/10 Exceptional
Oct 11, 2025
Great staff and convenient location for us
Mike
Mike, 1-night trip
Verified
8/10 Very good
Jan 19, 2026
Good service. Clean
Farhad
Farhad, 4-night trip
Verified
10/10 Exceptional
Jun 17, 2025
Very enjoyable stay. Great location and staff.
michael
michael, 3-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Unique hotel with great amenities, and a rotating art gallery. Within easy walking distance of multiple excellent restaurants and DPAC.
Nathan
Nathan, 2-night trip
Verified
8/10 Very good
Jan 30, 2026
Aside from the heater barely working in the rooms in the middle of winter, it was a nice stay. We moved once and both rooms on both floors had poor heating it was uncomfortable. However, the staff were always professional and friendly. The 4 stars are for them
Chanelle
Chanelle, 1-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Historical Feel
David
David, 5-night trip
Verified
6/10 Good
Oct 3, 2025
Stay was great other than a rude bar tender. Walkable, clean, check in staff kind and helpful.
KATHERINE
KATHERINE, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Nice spot
Jakob
Jakob, 1-night trip
Verified
10/10 Exceptional
Jul 12, 2025
Fantastic Location!
Gina
Gina, 1-night trip
Verified
4/10 Fair
Dec 31, 2025
Restaurant didn’t open, smelled like weed/vaping, hard to find people to help us, strangely empty and never saw other guests or workers, staff responsive to get our car or bring extra towels, dinner at restaurant was excellent
Judi
Judi, 3-night trip
Verified
10/10 Exceptional
Jul 20, 2025
While short, my stay was excellent. Beautiful room, wonderful restaurant. Overall very satisfied with my stay!
Kody
Kody, 2-night trip
Verified
10/10 Exceptional
Oct 13, 2024
Awesome location and great hotel overall!
Josue
Josue, 1-night trip
Verified
10/10 Exceptional
Jan 10, 2025
great location, friendly staff
John S
John S, 1-night trip
Verified
10/10 Exceptional
Jul 7, 2025
The location is excellent as so many great restaurants and cafes are within walking distance. The staff is friendly and so helpful! I would highly recommend this hotel.
Joyce T
Joyce T, 2-night trip
Verified
10/10 Exceptional
Feb 13, 2026
Everyone was very friendly. We did notice a bad oder in the bath later that night. We threw a towel over the drain in the floor and that seeme d to help. We very much enjoyed the restaurant and we stopped in for a nightcap after the concert and the bartender was great. Just a suggestion - in such a lovely rstaurant - the waiters would look better in some type of uniform - white shirt and black pants. They were all very good at their job - they just would have presented better in a better dress code. just a thought......
MARSHA
MARSHA, 1-night trip
Verified
10/10 Exceptional
Apr 28, 2025
Great Location
Anthony
Anthony, 1-night trip
Verified
10/10 Exceptional
Jul 31, 2024
Was a great place to stay with convenient distances to bars and restaurants
Shane
Shane, 1-night trip
Verified
10/10 Exceptional
Jan 4, 2026
This hotel is our favorite pet-friendly hotel in downtown Durham. During this last visit, I had inadvertently double booked myself a room directly with the hotel and on Expedia. The check-in host was so kind to cancel the room booked directly with the hotel without penalties. I certainly was not expecting that and figured I'd be paying for two rooms due to my oversight. Thank you 21c hotel. That made my day, and I will certainly return.