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Embassy Suites Raleigh-Crabtree, Raleigh

3.5 stars3.5 stars
4700 Creedmoor RdRaleighNC27612United States of America
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
247See all 247 Hotels.com reviews
From 817 reviewsTripAdvisor Traveller Rating

Embassy Suites Raleigh-Crabtree, Raleigh

from $139
  • Suite, Accessible, Non Smoking
  • Standard Suite
  • Suite, Non Smoking
  • Suite
  • Two Double Beds, Smoking
  • Suite, One King Bed, Accessible
  • Premium Suite, 2 Double Beds, Non Smoking
  • One King Bed, Smoking
  • Suite, Accessible, Non Smoking
  • Two double beds
  • King, Premium Suite, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 225 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Free airport shuttle at scheduled times *

Parking

  • Free self parking

Offsite

  • Free area shuttle within 2.00 mi

Other information

  • Smoke-free property

Also known as

  • Embassy Suites Hotel Raleigh-Crabtree
  • Embassy Suites Raleigh-Crabtree
  • Embassy Suites Hotel Raleigh
  • Embassy Suites Raleigh - Crabtree Hotel Raleigh
  • Raleigh Embassy Suites
  • Embassy Suites Raleigh-Crabtree Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 89.00

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms 6
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1988
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Separate living room
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Embassy Suites Raleigh-Crabtree, Raleigh’s small print

Also known as

  • Embassy Suites Hotel Raleigh-Crabtree
  • Embassy Suites Raleigh-Crabtree
  • Embassy Suites Hotel Raleigh
  • Embassy Suites Raleigh - Crabtree Hotel Raleigh
  • Raleigh Embassy Suites
  • Embassy Suites Raleigh-Crabtree Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 89.00

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 247 reviews

Embassy Suites Raleigh-Crabtree, Raleigh
Excellent4.0 / 5
Love this hotel in the best location!
We stopped here to sleep for a few hours before catching an early morning flight. Bed was comfy and clean. Only surprised by $75 fee for the dog we had with us. That was not mentioned at check in or when reservation was made. We understand the room needs to be cleaned but wish we had known in advance. We were only in the room 3 1/2 hours.
1 night family trip
Embassy Suites Raleigh-Crabtree, Raleigh
Poor1.0 / 5
Not good atmosphere!!! Everything was a mess!!
It was a nightmare!! We had no idea that the hotel was in complete upheaval because of renovations!! We booked through hotels.com & no where on that site did it mention renovations. The girl at the front desk said it was explained in Embassy Suites website! Once we got in the hotel that we had to access through the parking deck - there was No bellman to help us with luggage. We would've never stayed there if we had known it was being renovated. Once we were in we didn't want the hassle of contacted hotels.com to try to move. We only had a short while to make it to a scheduled wedding event. Drilling started before 8:00 a.m. Sat & Sun. Very disappointing!!
2 night trip with friends
Embassy Suites Raleigh-Crabtree, Raleigh
Poor1.0 / 5
Hotel under construction- awful experience
We were not notified that this hotel was under construction. There was no lobby or common area available and the restaurant area in the walkway. The housekeeping staff was vacuuming above our room at 10 pm waking up our children. The next morning jackhammers started at 8 am so loud that we had to leave immediately because our children were crying from all of the noise and chaos. It was my worst hotel stay that I have EVER had hands down.
1 night family trip
Embassy Suites Raleigh-Crabtree, Raleigh
Fair2.0 / 5
Under massive renovation
there was no indication that this hotel was under extensive renovation and lacking in basic amenities like a functioning bar or restaurant. Seems that this information is highly relevant to prospective guests. I understand "short term pain for long term gain" but there was no disclosure about the condition of th hotel. Also, there was no hot water which was a condition related to the construction work and had nothing to do with adverse weather that was being experienced at the time.
1 night romance trip
Embassy Suites Raleigh-Crabtree, Raleigh
Poor1.0 / 5
Major construction site!
I wish I had read reviews before booking this hotel. The entire hotel is a major construction site with workers sheetrocking the same areas we were walking to get to our room. I was really shocked they were allowed to be open. On the postitive side the staff were good and the room was spacious. The only issue we had with the room is the air conditioning was rattling and loud and woke up up several times during the night. Oh and in the morning we did not have hot water! I complained to the front desk and someone was sent up but it was never fixed. I told the front desk we would be contacting hotels.com for our money back. I did contact hotel.com about a refund and was told they would take care of it but have not heard anything else from them. Please beware and wait til lthe renovation is completed before booking hotel!
1 night family trip

See all reviews

Embassy Suites Raleigh-Crabtree, Raleigh

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