Novotel Krakow City West

Property class: 4
Family-friendly hotel with indoor pool, near National Museum

Choose dates to view prices

Novotel Krakow City West features a free kids' club and puts you within a 10-minute drive of National Museum and Kraków Barbican. Guests can indulge in deep-tissue massages, and Novo2 serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers love the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Fitness center
  • Self parking
  • Children's pool
  • Spa services
  • Business center
  • 5 meeting rooms

For families (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
$59 nightly
The total price is $64
Nov 1 - Nov 2
Total with taxes and fees

Why we love this property

Work and play paradise
Located in a business district, this hotel offers five meeting rooms and a business center. After work, guests can enjoy spa services and bar relaxation.
Delicious local dining
Savor locally-sourced and organic food at the restaurant or bar. The hotel's buffet breakfast is a perfect way to start the morning.
Pool paradise
The hotel offers an indoor pool with comfy loungers for relaxation. A separate children's pool gives little ones space to splash around.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a desk, and a zebra-patterned carpet.

Superior Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(23 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a chair, a phone, and a picture on the wall.

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a painting on the wall.

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a bicycle, and a TV screen displaying 'NOVOTEL Krakow City West'.

Executive Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a coffee machine, and a wall with butterfly decorations.

Executive Room, 2 Double Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a nightstand, a phone, and a window with curtains.

Suite, 1 King Bed with Sofa bed

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

A modern living room with a sofa, two chairs, a small table, a vase with flowers, and a lamp.

Superior Suite, 1 Queen Bed with Sofa bed

  • 640 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Nov 1 - Nov 2
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About the neighborhood

Map
Armii Krajowej 11, Kraków, Lesser Poland, 30-150

What's nearby

  • International School of Polish Language and Culture - 14 min walk - 1.2 km
  • Wisla Stadium - 17 min walk - 1.5 km
  • Jordan Park - 19 min walk - 1.6 km
  • AGH University of Science and Technology - 6 min drive - 2.5 km
  • National Museum - 7 min drive - 3.1 km

Getting around

  • John Paul II - Balice Airport (KRK) - 26 min drive
  • Turowicza Station - 10 min drive
  • Kraków Zakliki Station - 11 min drive
  • Kraków Łobzów Station - 29 min walk
  • Free area shuttle

Restaurants

  • ‪Miyama Sushi - ‬4 min walk
  • ‪Współwinni - ‬4 min walk
  • ‪Trattoria Cichy Kącik - ‬16 min walk
  • ‪The Place - ‬11 min walk
  • ‪Circle K - ‬3 min walk

About this property

Novotel Krakow City West

  • Novotel Krakow City West features a free kids' club and puts you within a 10-minute drive of National Museum and Kraków Barbican. Guests can indulge in deep-tissue massages, and Novo2 serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 305 rooms
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Free children's club

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (PLN 70 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Offsite

    • Free area shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Toys
  • Children's books

What to do

  • Shopping
  • Hiking/biking trails nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Spa services
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Thin carpet in room

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Dining

Novo2 - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Refundable deposits

  • Deposit: PLN 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 85 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to December 21:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100 per pet, per night

Parking

  • Self parking costs PLN 70 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Novotel Hotel Krakow City West
Novotel Krakow City West
Accor Krakow Bronowice
Novotel Krakow City West Hotel
Novotel Krakow Bronowice Hotel Krakow
Krakow Novotel
Novotel Krakow City West Hotel
Novotel Krakow City West Kraków
Novotel Krakow City West Hotel Kraków

Frequently asked questions

Does Novotel Krakow City West offer free cancellation for a full refund?

Yes, Novotel Krakow City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Krakow City West?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Novotel Krakow City West?

Yes, pets are welcome. There's a charge of PLN 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Novotel Krakow City West?

Yes. Self parking costs PLN 70 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Novotel Krakow City West?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is noon.

What is there to do at Novotel Krakow City West and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and spa services. Novotel Krakow City West also has an arcade.

Are there restaurants at or near Novotel Krakow City West?

Yes, there's an onsite restaurant, Novo2.

Does Novotel Krakow City West have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Novotel Krakow City West like?

Novotel Krakow City West is a short 14-minute walk from International School of Polish Language and Culture and 17 minutes' walk from Wisla Stadium.

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Reviews

Novotel Krakow City West Reviews

8.8

Excellent

9.0

Cleanliness

7.0

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, delicious, good, and very good with a lot of variety. (33 reviews)
  • The hotel restaurant served good quality food at a reasonable price with excellent breakfast options. (6 reviews)
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Popular mentions

Room
Breakfast
Service staff
Children
Airport
Food
Adults
Parking
Pool
Car

Reviews

Verified review

10/10 Exceptional

Great location, super comfortable bed and pillows, good breakfast, nice staff
Verified review

10/10 Exceptional

The staff are all very kind and helpful, while still acting professionally and formally. The breakfast was very good and parking is abundant. Despite it being crowded at times, the staff are able to manage this effectively and efficiently. I recommend this hotel for those willing to see the city.
Verified review

10/10 Exceptional

We had a fantastic stay here. The property was clean, well-maintained, and the staff were incredibly welcoming and helpful throughout our visit
Verified review

10/10 Exceptional

Excellent hotel. Very clean and tidy and reception staff extremely helpful. The hotel is a little out of the centre, but this is only around £4 in a Bolt or Uber taxi, so it was not an issue. I would definitely recommend and would certainly stay there again.
Verified review

8/10 Very good

Good hotel. Good rooms. Pool was small and partially booked for pensioner swimming one evening when we were there! Cheap and easy to Uber into the centre. Good parking but not cheat at 70 per night. The hotel could do more to ensure foreign guests are aware of the clean air zone. (Luckily we'd remembered to Google it beforehand.)
Verified review

8/10 Very good

Room was basic, pool was basic but kids can play in shallow area. Breakfast was fabulous! Walkable to grocery and nearby restaurants! Not thrilled about 70pln as a daily parking rate.
Verified review

8/10 Very good

Room was clean, indoor swimming pool was good bonus, staff very helpful. Parking was for additional fee. Breakfast was delicious.
Verified review

10/10 Exceptional

Good hotel. Breakfast is very good with a lot of variety. Easy parking though you have pay a small fee per night.
Verified review

10/10 Exceptional

Was very friendly staff and nice atmosphere
Verified review

10/10 Exceptional

Great hotel. Delicious food.
Verified review

10/10 Exceptional

Staff friendly. Great breakfast!
Verified review

8/10 Very good

Travelled with family for a site visiting. Stuff at the hotel was friendly. Hotel is clean. AC at the hotel very weak would not recommend staying during heat waves. Bus to the old town is located right by hotel very very convenient and easy to use. Stuff at hotel will help out how to use it.
Verified review

10/10 Exceptional

The rooms were very clean. Had dinner in the restaurant and it was very good quality at a reasonable price
Verified review

10/10 Exceptional

Very nice hotel, great staff, impeccable rooms.
Verified review

10/10 Exceptional

Excellent hotel, breakfast was nice and the staff were always happy to assist if needed
Verified review

10/10 Exceptional

Lovely clean Hotel staff were very nice food was great.
Verified review

10/10 Exceptional

Great hotel and great staff! Enjoyed my stay
Verified review

8/10 Very good

Nice rooms. Comfy enough and very clean. The swimming pool and gym however, were too small and crowded. The location was good and close enough to different attractions.
Verified review

10/10 Exceptional

Excellent hotel. It is clean and convenient location. We stay two night at here, and have satisfied.
Verified review

10/10 Exceptional

Really good breakfast. Clean rooms and excellent service from the staff.
Verified review

8/10 Very good

Beds very comfy.
Verified review

8/10 Very good

Nice hotel overall and very friendly staff. Food was also good. Public transport was ok and the bus stop was nearby the hotel.
Verified review

8/10 Very good

Very nice hotel

Really nice hotel – it doesn’t matter that it’s located a bit outside the city. It’s quick and inexpensive to get to the old town by Uber. Since the hotel is located outside the city and has plenty of parking spaces, parking could well be free as a nice service for the guests.
Verified review

10/10 Exceptional

Amazing hotel for the family

Great hotel with everything you need. Good variety in breakfast, access to pool for both big and small, easy with nearby public transportation, restaurant if needed. The small things that didn't work, the staff was quick to get fixed. Two adults and two kids really enjoyed our stay here.
Verified review

8/10 Very good

Nice hotel and friendly helpful staff. Prob a bit too far from the main activities for us. Buses were good to get around once we figured them out.