10/10 Exceptional
Was very friendly staff and nice atmosphere
Annika
Annika, 1-night trip
Novotel Krakow City West
Family-friendly hotel with indoor pool, near National Museum
Choose dates to view prices
Located close to Cloth Hall and Main Market Square, Novotel Krakow City West offers a family-friendly haven with shopping on site, an arcade/game room, and a playground. Enjoy buffet breakfast at the on-site restaurant or unwind in the spa with a deep-tissue massage. With perks like indoor pool access and multilingual staff support, previous guests have praised this hotel for its helpful team.
8.6
Excellent
Popular amenities
- Pool
- Spa
- Pet friendly
- Parking available
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Indoor pool
- Breakfast available
- Free children's club
- Free area shuttle
- Fitness center
- Self parking
- Children's pool
- Spa services
- Business center
- 5 meeting rooms
For families (6)
- Children stay free
- Children's pool
- Children's club (free)
- Playground on site
- Connecting/adjoining rooms available
- Television
$66 nightly
$71 total
Mar 22 - Mar 23
Total with taxes and fees
Why we love this property
Pool paradise
The hotel offers an indoor pool with comfy loungers for relaxation. A separate children's pool gives little ones space to splash around.
Delicious local dining
Savor locally-sourced and organic food at the restaurant or bar. The hotel's buffet breakfast is a perfect way to start the morning.
Deep soaking luxury
Turn off with blackout drapes and hypo-allergenic bedding. After a relaxing in-room massage, slip into a deep soaking bathtub.
Room options
Showing 7 of 7 rooms
Superior Room, 1 Queen Bed with Sofa bed (Novation)
9.2Wonderful
17 reviews
Highlights
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Clothes dryer
- 323 sq ft
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
Superior Room, 2 Twin Beds (Novation)
8.8Excellent
3 reviews
Highlights
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Clothes dryer
- 320 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Executive Room, 1 Queen Bed
10.0Exceptional
2 reviews
Highlights
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Clothes dryer
- 320 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Executive Twin Room, 2 Twin Beds
10.0Exceptional
1 review
Highlights
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Clothes dryer
- 320 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Executive Room, 2 Double Beds
8.8Excellent
5 reviews
Highlights
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Clothes dryer
- 320 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Suite, 1 King Bed with Sofa bed
Highlights
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Clothes dryer
- 640 sq ft
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Superior Suite, 1 Queen Bed with Sofa bed
Highlights
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Clothes dryer
- 640 sq ft
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
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About the neighborhood
Armii Krajowej 11, Kraków, Lesser Poland, 30-150
What's nearby
- Jordan Park - 19 min walk - 1.6 km
- Wisla Stadium - 19 min walk - 1.6 km
- AGH University of Science and Technology - 3 min drive - 2.1 km
- National Museum - 4 min drive - 2.4 km
- Kosciuszko Mound - 6 min drive - 3.4 km
Getting around
- John Paul II - Balice Airport (KRK) - 26 min drive
- Kraków Zakliki Station - 8 min drive
- Turowicza Station - 10 min drive
- Kraków Łobzów Station - 29 min walk
- Free area shuttle
Restaurants
- Współwinni - 4 min walk
- Circle K - 3 min walk
- Toscanizzazione - 5 min walk
- Miyama Sushi - 4 min walk
- Akwarium - 12 min walk
About this property
Novotel Krakow City West
Novotel Krakow City West features a free kids' club and puts you within a 10-minute drive of National Museum and Kraków Barbican. Guests can indulge in deep-tissue massages, and Novo2 serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers love the helpful staff.
At a glance
Hotel size
- 305 rooms
- Arranged over 11 floors
Arriving/Leaving
- Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Free children's club
Pets
- Pets allowed*
- Service animals welcome
- Food and water bowls available
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi in rooms
Parking
- Onsite self parking (PLN 70 per night)
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site
Offsite
- Free area shuttle
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
- Restaurant
- Bar/lounge
- Snack bar/deli
- Water dispenser
Traveling with children
- Children stay free (see details)
- Free children's club
- Children's pool
- Free local shuttle
- Playground
- Toys
- Children's books
What to do
- Shopping
- Hiking/biking trails nearby
Working away
- Business center
- 5 meeting rooms
- Conference space
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Bicycle rentals
- Pool loungers
Facilities
- ATM/banking
- Safe-deposit box at front desk
- Library
- Television in common areas
- Fitness center
- An indoor pool
- Arcade/game room
- Spa services
- At least 80% of food locally-sourced
- At least 80% organic food
- Annual offsets purchased for at least 10% of carbon footprint
- Locally-owned & organized tours & activities
- Local artist showcase
- At least 10% of profits reinvested in community & sustainability
- Local culture & ecosystem education
- Double-glazed windows
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
- Banquet hall
Accessibility
- Elevator
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- 1 on-site accessible parking spaces
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Thin carpet in room
Room amenities
Be entertained
- Television
- Satellite TV channels
Home comfort
- Air conditioning (climate-controlled) and heating
- Minibar
- Coffee/tea maker
- Iron/ironing board (on request)
- Dryer
Sleep well
- Hypo-allergenic bedding
- Blackout drapes/curtains
- Soundproofed rooms
- Travel crib
- Bed sheets provided
What to enjoy
- In-room massage
- Fireplace
Freshen up
- Deep soaking bathtub
- Bathtub or shower
- Eco-friendly toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
- Desk chair
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Access via exterior corridors
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
Dining
Novo2 - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Refundable deposits
- Deposit: PLN 100 per night
Optional extras
- Buffet breakfast is offered for an extra charge of approximately PLN 85 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 15 to December 21:
- Swimming pool
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of PLN 100 per pet, per night
Parking
- Self parking costs PLN 70 per night
Pool, spa, & gym (if applicable)
- Pool access available from 7:00 AM to 10:00 PM
- Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel Hotel Krakow City West
Novotel Krakow City West
Accor Krakow Bronowice
Novotel Krakow City West Hotel
Novotel Krakow Bronowice Hotel Krakow
Krakow Novotel
Novotel Krakow City West Hotel
Novotel Krakow City West Kraków
Novotel Krakow City West Hotel Kraków
Frequently asked questions
Does Novotel Krakow City West offer free cancellation for a full refund?
Yes, Novotel Krakow City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Krakow City West?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Novotel Krakow City West?
Yes, pets are welcome. There's a charge of PLN 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Krakow City West?
Yes. Self parking costs PLN 70 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Krakow City West?
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is noon.
What is there to do at Novotel Krakow City West and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and spa services. Novotel Krakow City West also has an arcade.
Are there restaurants at or near Novotel Krakow City West?
Yes, there's an onsite restaurant, Novo2.
Does Novotel Krakow City West have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Novotel Krakow City West like?
Novotel Krakow City West is a short 17-minute walk from Wisla Stadium and 20 minutes' walk from Jordan Park.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
Novotel Krakow City West Reviews
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
7.0
Location
9.0
Staff & service
8.6
Property conditions & facilities
What guests liked
- Breakfast offered a good variety and excellent choices for guests. (12 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomBreakfastService staffChildrenAirportAdultsCarPoolFoodLobby10/10 Exceptional
Very nice hotel, great staff, impeccable rooms.
PAUL
PAUL, 4-night trip
10/10 Exceptional
Excellent hotel, breakfast was nice and the staff were always happy to assist if needed
Verified traveler
5-night trip
10/10 Exceptional
Grate staff
Serhii
Serhii, 1-night trip
10/10 Exceptional
Short, sweet, luxurious. Loved the stay, great staff and cracking good coffee.
Björn
Björn, 6-night trip
8/10 Very good
Easy access to Kraków main square. Well priced hotel.
Mohammed
Mohammed, 2-night trip
10/10 Exceptional
Lovely clean Hotel staff were very nice food was great.
Keith
Keith, 2-night trip
10/10 Exceptional
Great hotel and great staff! Enjoyed my stay
Guy
Guy, 6-night trip
10/10 Exceptional
Clean room, nice beds, only a little bit more light is required, lightning is weak, also few power ports, everything else 9/10
Gerardo E
Gerardo E, 3-night trip
10/10 Exceptional
We enjoyed our time at Novotel. Easy access to the old town by uber, amazing breakfast, helpfull staff. We would definetely return at this hotel
Ionut Daniel
Ionut Daniel, 5-night trip
8/10 Very good
Beds very comfy.
Amanda
Amanda, 3-night trip
10/10 Exceptional
Excellent
Alexandros
Alexandros, 2-night trip
10/10 Exceptional
Excellent hotel.
It is clean and convenient location.
We stay two night at here, and have satisfied.
Jisung
Jisung, 1-night trip
8/10 Very good
Very nice hotel
Really nice hotel – it doesn’t matter that it’s located a bit outside the city. It’s quick and inexpensive to get to the old town by Uber.
Since the hotel is located outside the city and has plenty of parking spaces, parking could well be free as a nice service for the guests.
Helle
Helle, 3-night trip
10/10 Exceptional
Really good breakfast. Clean rooms and excellent service from the staff.
Christopher
Christopher, 3-night trip
10/10 Exceptional
I always choose this hotel while being in Krakow.
Bljerim
Bljerim, 1-night trip
6/10 Good
Two double beds were good and room was clean. Coffee was excellent. Unexpected parking fees were very high.
Adam
Adam, 1-night trip
10/10 Exceptional
Nice staying
We stayed in this hotel with family. The room was clean, spacious and comfort. Breakfast was excellent. The price for this high quality hotel is quite reasonable. Hotel is a bit far away from old town but, with Uber, Bolt it is only 10 minutes. Liked.
YILMAZ
YILMAZ, 1-night trip
8/10 Very good
The kids like it and kids friendly hotel
yonatan
yonatan, 1-night trip
8/10 Very good
Overall, I had a good experience with the hotel.
Pawel
Pawel, 1-night trip
8/10 Very good
Nice hotel overall and very friendly staff. Food was also good. Public transport was ok and the bus stop was nearby the hotel.
Toni
Toni, 4-night trip
10/10 Exceptional
Grear friendly hotel
John
John, 1-night trip
10/10 Exceptional
Wonderful
Wonderfull stay as always. Hotel offers activities for kids. Easter eggs painting etc. always well prepared for holidays celebration.
Piotr
Piotr, 1-night trip
8/10 Very good
.
Adam
Adam, 3-night trip
8/10 Very good
Dec 2024
Really great stay - loved the Christmas feel too!
Verified traveler
3-night trip
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