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Sheraton Grand Krakow, Krakow

5 stars
Ul. Powisle 7KrakowLesser Poland31-101Poland, 855-239-9480
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Outstanding4.7 / 5
Location
Great location
Bar
Bar is awesome
Service
Fantastic service
WiFi
WiFi system needs upgrading
491See all 491 Hotels.com reviews
From 1,790 reviewsTripAdvisor Traveller Rating

Sheraton Grand Krakow, Krakow

Hotel Info: 855-239-9480

from $81
  • Room (LEGACY)
  • Presidential Suite
  • Classic Double Room
  • Signature Room
  • Deluxe Room
  • Suite
  • Suite
  • Room, Garden View
  • Superior Room
  • Club Room
  • Room, Lake View
  • Room (Landmark)
  • Deluxe Single Room
  • Classic Single Room
  • Club Room
  • Junior Suite
  • Deluxe Double Room
  • Classic Room
  • Deluxe Room
  • Club Single Room
  • Club Double Room
  • Junior Suite
  • Superior Room
  • Deluxe Suite
  • Traditional Room

At a glance

Key facts

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets stay free (dogs and cats only)

  • 2 per room (up to 25 kg)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Also known as

  • Hotel Krakow Sheraton
  • Hotel Sheraton Krakow
  • Krakow Hotel Sheraton
  • Krakow Sheraton Hotel
  • Sheraton Hotel Krakow

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs PLN 75 per night with in/out privileges

Rollaway beds are available for PLN 160.00 per night

Buffet breakfast is offered for an extra charge of PLN 95 for adults and PLN 47.50 for children (approximately)

Pets are allowed for an extra charge

Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one way)

WiFi is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Free bicycles on site
  • Golfing nearby
  • Kayaking nearby
Working away
  • Business center
  • Number of meeting rooms - 8
  • Meeting rooms 8
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2004
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Olive - This fine-dining restaurant serves breakfast, lunch, and dinner.

SomePlace Else Sports Bar - Overlooking the garden, this theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Sheraton Grand Krakow, Krakow’s small print

Also known as

  • Hotel Krakow Sheraton
  • Hotel Sheraton Krakow
  • Krakow Hotel Sheraton
  • Krakow Sheraton Hotel
  • Sheraton Hotel Krakow

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs PLN 75 per night with in/out privileges

Rollaway beds are available for PLN 160.00 per night

Buffet breakfast is offered for an extra charge of PLN 95 for adults and PLN 47.50 for children (approximately)

Pets are allowed for an extra charge

Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one way)

WiFi is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 491 reviews

Sheraton Grand Krakow, Krakow
Good3.0 / 5
Free running water and electricity
It is ridiculous that Sheraton as a chain does not include internet service in the rooms. The concept of "free wifi" is totally antiquated. In the 21st century this is equivalent to saying that the room has free running water and electricity. These services, of course, are included in the price of the room, as wifi should be. Sheraton can monetize other services, like massages, or what not. Treating Wifi as an extra service is ludicrous.
2 night romance trip
Sheraton Grand Krakow, Krakow
Outstanding5.0 / 5
Great hotel at great price
Room was very clean, spacious and downright luxurious (junior suite). Service was top-notch. Unfortunately we missed breakfast because it was so nice to just lie in bed. Price was excellent too - OK level for Poland, and quite cheap for tourists from western Europe. Nothing bad to remark on at all.
1 night romance trip
Sheraton Grand Krakow, Krakow
Outstanding5.0 / 5
Kraków and Sheraton get five stars
The front desk staff was friendly and helpful. The business center provided everything we needed to pre book our baggage check through our 2 connections back home. Both taxis (both Mercedes were sparking clean) we requested were on time and the fares were as quoted. Poland exceeded all expectations. PS new Kraków airport was much nicer than the Berlin airport.
2 night trip with friends
Sheraton Grand Krakow, Krakow
Outstanding5.0 / 5
Great location by Wawel Castle
Stay here regularly ... Right next to Wawel Castle and on the Vistula River. Good service and Anerican standard hotel room wise. Very convenient walk into old city without and locale is not noisy.
2 night family trip
Sheraton Grand Krakow, Krakow
Outstanding5.0 / 5
The place to stay in Krakow
Outstanding location. A quick walk to all significant sites. Staff exceptionally friendly. Clean, new hotel. Easy access to running path along river.
4 night family trip

See all reviews

Sheraton Grand Krakow, Krakow

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