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Sheraton Grand Krakow

5.0 star property
Riverfront hotel with indoor pool, near Smok Wawelski Statue

Choose dates to view prices

In the heart of Krakow, Sheraton Grand Krakow offers a luxurious retreat with a rooftop terrace and garden. Unwind in the sauna or indulge in spa treatments like hot stone massages, then enjoy a meal at Anima restaurant. With high-speed WiFi, dry cleaning services, and helpful staff praised by previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Self parking
  • Room service
  • Spa services
  • Business center
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
$143 nightly
The total price is $154
Feb 22 - Feb 23
Total with taxes and fees

Why we love this property

Relaxation haven
This hotel's spa offers body scrubs, facials, and diverse massage services. A sauna, garden, and 24-hour health club complete the perfect wellness retreat.
Flavorful feasts
Culinary adventures await at this hotel's restaurant and bar. Full breakfast includes vegetarian and vegan options for a perfect morning start.
Dreamy sleep comfort
Luxuriate in hypo-allergenic, premium bedding and blackout drapes. A minibar and late-night room service complete the indulgent hotel room experience.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed (View)

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio, 1 King Bed

Club Studio, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Club Studio, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 4
  • 1 Double Bed

View all photos for Royal Suite, 1 Double Bed

Royal Suite, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Royal Suite, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (View)

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 2 Twin Beds (View)

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Twin Beds (View)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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$185 nightly
The price is $200
Feb 15 - Feb 16
Total with taxes and fees
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About the neighborhood

Map
Ul. Powisle 7, Kraków, Lesser Poland, 31-101

What's nearby

  • Planty Park - 3 min walk - 0.3 km
  • Wawel Cathedral - 3 min walk - 0.3 km
  • Wawel Castle - 5 min walk - 0.4 km
  • Main Market Square - 9 min walk - 0.8 km
  • St. Mary's Basilica - 11 min walk - 1.0 km

Getting around

  • John Paul II - Balice Airport (KRK) - 27 min drive
  • Turowicza Station - 6 min drive
  • Kraków Łobzów Station - 6 min drive
  • Kraków Zakliki Station - 12 min drive
  • Airport pick-up service
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪KROMA - ‬3 min walk
  • ‪Streat Slow Food Kiosk - ‬4 min walk
  • ‪groble restaurant & bar - ‬2 min walk
  • ‪Kult Cafe - ‬4 min walk
  • ‪Liberty Cafe - ‬3 min walk

About this property

Sheraton Grand Krakow

Sheraton Grand Krakow features a rooftop terrace and puts you within a 10-minute walk of Wawel Castle. Guests can indulge in deep-tissue massages, facials, or body scrubs, and Anima serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour health club. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 230 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 37 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (PLN 125 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport pickup (available 24 hours)*
    • Train station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (late night)
  • Water dispenser

What to do

  • Pool table
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour health club
  • An indoor pool
  • Spa services
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 44
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 33
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Anima - This theme restaurant serves breakfast, lunch, and dinner.
SomePlace Else Sports Bar - Overlooking the garden, this sports bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Roof Top Terrace - This restaurant specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately PLN 122 for adults and PLN 61 for children
  • Airport shuttle service is offered for an extra charge of PLN 160 per vehicle. Maximum occupancy 3
  • Train station pick-up and train station drop-off service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for PLN 185.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100.00 per accommodation, per night, plus a one-time cleaning fee of PLN 215

Parking

  • Self parking costs PLN 125 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Krakow Sheraton
Hotel Sheraton Krakow
Krakow Hotel Sheraton
Krakow Sheraton Hotel
Sheraton Hotel Krakow
Sheraton Grand Krakow Hotel
Sheraton Grand Krakow Kraków
Sheraton Grand Krakow Hotel Kraków

Frequently asked questions

Does Sheraton Grand Krakow offer free cancellation for a full refund?

Yes, Sheraton Grand Krakow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Grand Krakow?

Yes, there's an indoor pool.

Are pets allowed at Sheraton Grand Krakow?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 37 lbs per pet. There's a charge of PLN 100.00 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton Grand Krakow?

Yes. Self parking costs PLN 125 per night. Electric vehicle charging is available.

Is airport shuttle service offered by Sheraton Grand Krakow?

Yes, a shuttle from the airport to the hotel is available. The charge is PLN 160 per vehicle.

What are the check-in and check-out times at Sheraton Grand Krakow?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Sheraton Grand Krakow and nearby?

Sheraton Grand Krakow has an indoor pool and a 24-hour health club, as well as a sauna and a garden.

Are there restaurants at or near Sheraton Grand Krakow?

Yes, Anima offers alfresco dining, international cuisine, and garden views.

What's the area around Sheraton Grand Krakow like?

Sheraton Grand Krakow is located by the river in Kraków City Centre, a short 8-minute walk from Wawel Castle and 11 minutes' walk from Main Market Square.

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Reviews

Sheraton Grand Krakow Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were excellent with a wide variety to suit every appetite. (12 reviews)
  • The spa area was very nice and health spa benefits were a pleasant addition. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
River
Food
Old town
Public sauna
Bed
View

Reviews

10/10 Exceptional

Hotel perfect for a city break, 10 minutes walk to the old town, hotel itself came with all the expectations of 5 star, impeccable service, deluxe double room was spotless with everything you needed for a pleasant stay, quality bed as expected from Sheraton hotels. Breakfast was excellent. Hotel had a small pool, sauna and jacuzzi which were spotless and well maintained Would stay again !
Emma, 3-night trip

10/10 Exceptional

Very kind and warm staff! Comfortable stay and health spa benefits are nice to have!
Mayank, 3-night trip

10/10 Exceptional

Very friendly staff and prompt service. Hotel is in an ideal location of krakow
Joeri, 1-night trip

10/10 Exceptional

Loved this hotel, great room, great service and great food.
Brian, 6-night trip

10/10 Exceptional

Everything was wonderful about this hotel. Location, staff, amenities, room size and food. I recommend this hotel 100% to anyone visiting Krakow.
Jose, 3-night trip

10/10 Exceptional

Everything was very nice.
Ida, 2-night trip

8/10 Very good

very nice hotel
Henry, 3-night trip

10/10 Exceptional

Spacious, clean, and very comfortable rooms! The service is always five stars.
Jennifer, 1-night trip

10/10 Exceptional

The room was fantastic and the location was super convenient to get to all the best places Krakow has to offer. Would absolutely stay again!
Sarah, 4-night trip

10/10 Exceptional

Excelente hotel
Karina, 5-night trip

6/10 Good

Front desk staff was very kind
Ahmed, 4-night trip

8/10 Very good

Great location
Stanley, 3-night trip

10/10 Exceptional

By the Vistula River, next to the Wavel Castle the Sheraton Grand couldn’t be better located. Exclusive service, excellent restaurants, nice Spa & Gym and comfortable bedrooms make it an outstanding choice we would certainly repeat !
Philippe, 5-night trip

10/10 Exceptional

Very nice property, esp the interior decoration of the ground floor, comfortable room, great staff service at all levels (reception, concierge, restaurant staff, porters etc..), good food.
Antoine, 4-night trip

8/10 Very good

Good hotel Friendly staff Good location for coffees near Parking is costly 34 $ per 24 hours
abdulwahab, 3-night trip

10/10 Exceptional

The hospitality of the staff and location
Chandrani, 6-night trip

10/10 Exceptional

Wonderful hotel, brilliant food and excellent service
MALCOLM, 4-night trip

10/10 Exceptional

One of the breakfast I’ve had in a Hotel!
Marcelo, 2-night trip

10/10 Exceptional

Great place to stay
Rick, 1-night trip

10/10 Exceptional

Phenomenal staff, especially both hostesses that were working in the ground floor restaurant during the evening. (Maria and another lady that I unfortunately don't know the name)
Tiago, 3-night trip

10/10 Exceptional

Quiet place with charming staff.
frederic, 5-night trip

10/10 Exceptional

Excellent

Excellent stay and friendly / helpful staff
6-night trip

10/10 Exceptional

Great rooms and an amazing breakfast
Maciej, 1-night trip

10/10 Exceptional

Great hotel, great food and very friendly and helpful staff.
Dave, 12-night trip

8/10 Very good

Staff is welcoming and helpful. Breakfast had a good variety to fulfill everyone’s preference. The standard room was a
Anna, 5-night trip