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Mercure Krakow Stare Miasto (Old Town)

4.0 star property

Choose dates to view prices

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Steps from trains, trams, and Old Town

Mercure Krakow Stare Miasto makes city breaks easy, set between Krakowskie Centrum Komunikacji and the historic old town. Rooms keep things quiet with soundproofing and blackout curtains, while the ground-level bar brings the evening buzz. When it is time to recharge, Winestone delivers international plates with a wine list to match.

  • Rail-and-mall convenience

    Step across to Krakow Glowny and Galeria Krakowska for easy arrivals and errands.

  • Signature dining at Winestone

    International cuisine arrives on Les Planches stone pads with a fine-wine lineup.

  • Old Town on foot

    Walk to the Main Market Square in about 10 minutes for Kraków’s classic sights.
$113 nightly
The total price is $122
Aug 30 - Aug 31
Total with taxes and fees

Amenities

  • Custom Kraków map for smart exploring
  • Complimentary bicycle rentals for city rides
  • Fitness center with rowing machine and free weights
  • Lightning-fast Wi-Fi with USB ports in-room
  • Nespresso coffee machine in upgraded Privilege rooms
  • Executive Suite terrace for fresh-air downtime
These property details are summarized by AI

Why we love this property

Foodie paradise
Farm-to-table dining with locally-sourced, organic meals. A vegetarian-friendly restaurant with vegan options and a bar. Winery events add a spirited touch.
Sweet dreams delivered
Blackout drapes create a perfect cocoon for sleep. A minibar awaits for nightcaps, and 24-hour room service satisfies midnight cravings.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Privilege, Room, 1 Double Bed

A modern hotel room with a glass shower enclosure, a desk with a chair, a bed with a blanket, and a large mirror.

Privilege, Room, 1 Double Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with two beds, a headboard, a nightstand, a lamp, a chair, and a window with curtains.

Classic Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a window with curtains.

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(67 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A modern hotel room with a bed, desk, and built-in minibar.

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(12 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 Double Bed with Sofa bed

A hotel room with a bed, a bedside table, a mirror, and a window with curtains.

Junior Suite, 1 Double Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

Similar properties

Lobby sitting area
PURO Kraków Stare Miasto
Kraków City Centre
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 1,005 reviews
$120 nightly
The price is $130
Aug 30 - Aug 31
Total with taxes and fees
PURO Kraków Stare Miasto
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About the neighborhood

Map
Pawia 18 B, Kraków, 31154

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Kraków Barbican - 3 min walk - 0.3 km
  • Main Market Square - 11 min walk - 1.0 km
  • St. Mary's Basilica - 11 min walk - 1.0 km
  • Cloth Hall - 12 min walk - 1.1 km

Getting around

  • John Paul II - Balice Airport (KRK) - 35 min drive
  • Kraków Główny Station - 9 min walk
  • Turowicza Station - 10 min drive
  • Kraków Zakliki Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Green Caffè Nero - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Mercure Krakow Stare Miasto (Old Town)

  • Mercure Krakow Stare Miasto (Old Town) offers a great location, putting you within a 15-minute walk of Main Market Square and Kraków Barbican. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, St. Mary's Basilica and Cloth Hall are within a 15-minute walk. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (PLN 120 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Winery release events
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (3229 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness center
  • Shopping mall on site
  • Bicycle parking
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 99 per person
  • Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one-way, maximum occupancy 6)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 90 per pet, per day

Parking

  • Self parking costs PLN 120 per day
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Krakow Stare Miasto Old Town Hotel
Mercure Krakow Stare Miasto Old Town
Mercure Krakow Stare Miasto
Mercure Krakow Stare Miasto (opening September 2016)
Mercure Krakow Stare Miasto (Old Town) Hotel
Mercure Krakow Stare Miasto (Old Town) Kraków
Mercure Krakow Stare Miasto (Old Town) Hotel Kraków

Frequently asked questions

Does Mercure Krakow Stare Miasto (Old Town) offer free cancellation for a full refund?

Yes, Mercure Krakow Stare Miasto (Old Town) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Krakow Stare Miasto (Old Town)?

Yes, pets are welcome. There's a charge of PLN 90 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Krakow Stare Miasto (Old Town)?

Yes. Self parking costs PLN 120 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Mercure Krakow Stare Miasto (Old Town)?

Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one-way.

What are the check-in and check-out times at Mercure Krakow Stare Miasto (Old Town)?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Mercure Krakow Stare Miasto (Old Town) and nearby?

Have fun during the warmer months with activities nearby such as hiking. Mercure Krakow Stare Miasto (Old Town) also has a fitness center.

Are there restaurants at or near Mercure Krakow Stare Miasto (Old Town)?

Yes, there's an onsite restaurant.

What's the area around Mercure Krakow Stare Miasto (Old Town) like?

Mercure Krakow Stare Miasto (Old Town) is in Kraków City Centre, a short 9-minute walk from Kraków Główny Station and 10 minutes' walk from Main Market Square. The local area is considered walkable as well as being good for shopping.

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Reviews

Mercure Krakow Stare Miasto (Old Town) Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and offered a great variety with a large selection. (39 reviews)
  • The restaurant offered a good selection of food, with many guests praising its quality and variety. (16 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Breakfast
Old town
Train station
Shopping malls
Walking
Lobby
Restaurant

Reviews

Verified review

10/10 Exceptional

Good hotel with a great location
Joen, 3-night trip
Verified review

10/10 Exceptional

Brilliant hotel , lovely staff. Greatly location
Helen, 2-night trip
Verified review

10/10 Exceptional

Great hotel with quiet room. Nice and central location. The gym vad OK. Breakfast was good.
Martin, 3-night trip
Verified review

10/10 Exceptional

This was walking distance to lots of places and excursions but yet still quiet in the room. Also the breakfast was absolutely delicious and well-presented!
michelle, 1-night trip
Verified review

10/10 Exceptional

Really good location from main train station. Friendly staff and lovely rooms.
Ann, 1-night trip
Verified review

10/10 Exceptional

Perfect from check in to check out
Lori, 2-night trip
Verified review

10/10 Exceptional

Amazing staff ( starting from reservation, reception, housekeeping and restaurant) , comfortable room , nice atmosphere and amazing location .
Fabrice, 3-night trip
Verified review

10/10 Exceptional

Great location and good quality property with friendly and helpful staff.
Yatchen, 2-night trip
Verified review

10/10 Exceptional

Room Clean , Staff very nice , breakfast fine Highly recommend
Chun Yip, 1-night trip
Verified review

10/10 Exceptional

staff nice , room clean highly recommend
Chun Yip, 1-night trip
Verified review

10/10 Exceptional

Very well located hotel that was charming and had nice amenities.
Emily, 1-night trip
Verified review

10/10 Exceptional

Staff very polite and friendly. It was also the nicest smelling hotel I’ve ever been in!
James, 3-night trip
Verified review

10/10 Exceptional

Really nice rooms and helpful staff. Location is great as it's a short walk to old town and it's also opposite the railway station and shopping centre
Stephen John, 4-night trip
Verified review

10/10 Exceptional

The whole experience was fantastic. Great welcoming from staff. the hotel is lovely, rooms awesome and fantastic breakfast.
Wayne, 1-night trip
Verified review

10/10 Exceptional

Room was very clean and them staff were very helpful and polite
Philip, 5-night trip
Verified review

10/10 Exceptional

centrally located, vey qood quality, excellent service
Bozena, 1-night trip
Verified review

10/10 Exceptional

Great hotel with a really good restaurant! Comfy beds, good location
Michaela, 1-night trip
Verified review

10/10 Exceptional

I had a very pleasant stay.  The Staff are extremely polite and helpful.  The hotel is clean and comfortable.  Breakfast is well worth the extra cost. Very glad that I chose the Mercure Hotel for my stay in Krakow.
DAVID, 1-night trip
Verified review

10/10 Exceptional

We really enjoyed our stay - everyone is very friendly and welcoming. Nice, clean rooms and a very tasty breakfast.
Piotr, 1-night trip
Verified review

10/10 Exceptional

Centrally located for the Old Town, rail and bus stations as well as the tram, the Hotel offers hoid service, modern clean rooms with great meal choices.
David, 3-night trip
Verified review

10/10 Exceptional

Great location, no noise despite main street & central station - light and friendly
Thomas, 3-night trip
Verified review

10/10 Exceptional

Great location, modern and well run hotel.
Peter, 2-night trip
Verified review

10/10 Exceptional

Spacious room, quality furnishings, excellent breakfast. Helpful staff.
Paul, 1-night trip
Verified review

10/10 Exceptional

Clean room
Shin Ryeol, 1-night trip
Verified review

10/10 Exceptional

Enjoyed the stay

Hotel was brilliant staff very friendly and helpful highly recommended and ideally situated location
Frank, 3-night trip