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Mercure Krakow Stare Miasto (Old Town)

Photo gallery for Mercure Krakow Stare Miasto (Old Town)

Exterior
Classic Twin Room, 2 Twin Beds | View from room
Classic Double Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes
Classic Double Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Mercure Krakow Stare Miasto (Old Town)

UNESCO Sustainable Travel Pledge

Mercure Krakow Stare Miasto (Old Town)

4.0 star property
4-star hotel with restaurant, near Kraków Barbican

9.6/10 Exceptional

707 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
  • Non-smoking
The price is $103
Price available on 4/2/2023
Map
Pawia 18 B, Kraków, 31154
Main amenities
  • 24-hour business center
  • 24-hour front desk
  • 24-hour room service
  • Airport shuttle
  • Breakfast available
  • Business center
  • Conference center
  • Daily housekeeping
  • Fitness center
  • Restaurant and bar/lounge
  • Self parking
  • UNESCO Sustainable Property
For families
  • Children stay free
  • Coffee/tea maker
  • Daily housekeeping
  • Laundry facilities
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Kraków City Centre
  • Main Market Square - 13 min walk
  • Oskar Schindler Factory - 12 min drive
  • Wawel Castle - 18 min drive
  • Wieliczka Salt Mine - 35 min drive

Getting around

  • John Paul II - Balice Airport (KRK) - 32 min drive
  • Kraków Główny Station - 9 min walk
  • Kraków Łobzów Station - 12 min drive
  • Wieliczka Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Green Caffè Nero - 2 min walk
  • Pizza Hut - 2 min walk
  • StopBar - 2 min walk
  • Bobo Cafe - 2 min walk
  • Royal Curry - 2 min walk
Map

About this property

Mercure Krakow Stare Miasto (Old Town)

Mercure Krakow Stare Miasto (Old Town) puts you within a 15-minute drive of Main Market Square and offers an airport shuttle (available 24 hours) for PLN 100 per vehicle. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers say great things about the helpful staff and location.

Languages

English, French, German, Polish, Russian, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 198 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:00 AM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (PLN 120 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • 24-hour room service
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

What to do

  • Winery release events

Working away

  • 24-hour business center
  • Computer station
  • Conference center (3229 square feet of space)
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Built in 2016
  • Fitness center
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height counter/sink
  • Raised toilet seat
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Polish
  • Russian
  • Spanish
  • Ukrainian

Room amenities

Be entertained

  • 42-inch LCD TV

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Minibar

Sleep well

  • Bed sheets provided
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 85 per person
  • Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one-way, maximum occupancy 6)

Pets

  • Pets are allowed for an extra charge of PLN 60 per pet, per day

Parking

  • Self parking costs PLN 120 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Mercure Krakow Stare Miasto Old Town Hotel
Mercure Krakow Stare Miasto Old Town
Mercure Krakow Stare Miasto
Mercure Krakow Stare Miasto (opening September 2016)
Mercure Krakow Stare Miasto (Old Town) Hotel
Mercure Krakow Stare Miasto (Old Town) Kraków
Mercure Krakow Stare Miasto (Old Town) Hotel Kraków

Frequently asked questions

Does Mercure Krakow Stare Miasto (Old Town) offer free cancellation for a full refund?
Yes, Mercure Krakow Stare Miasto (Old Town) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Krakow Stare Miasto (Old Town)?
As of Mar 28, 2023, prices found for a 1-night stay for 2 adults at Mercure Krakow Stare Miasto (Old Town) on Apr 2, 2023 start from $103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Krakow Stare Miasto (Old Town)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Krakow Stare Miasto (Old Town)?
Yes, pets are welcome. There's a charge of PLN 60 per pet, per day. Food and water bowls are available.
Is parking offered on site at Mercure Krakow Stare Miasto (Old Town)?
Yes. Self parking costs PLN 120 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Mercure Krakow Stare Miasto (Old Town)?
Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one-way.
What are the check-in and check-out times at Mercure Krakow Stare Miasto (Old Town)?
You can check in from 3:00 PM - 5:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Mercure Krakow Stare Miasto (Old Town) and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Mercure Krakow Stare Miasto (Old Town)?
Yes, there's an onsite restaurant.
What's the area around Mercure Krakow Stare Miasto (Old Town) like?
Mercure Krakow Stare Miasto (Old Town) is in Kraków City Centre, a short 9-minute walk from Kraków Główny Station and 13 minutes' walk from Main Market Square. Travelers say that the hotel is in a great location.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.1/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

8/10 Very Good

Beautiful hotel although the tea/ coffee in our room was sparse. Tissues not replaced and mugs left dirty. Breakfast was good and lots of variety.
Lindsey, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darryl, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wit, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional hotel its just perfect in every way
This hotel is stunning and worth every penny, very modern ,so clean and the staff are just wondered they are always friendly and helpful , the location is amazing about 6 -7 min walk to old town square , the large shopping centre is literally across the road , this is my second stay in this hotel and there will definitely be a 3rd keep up the good work guys 😁
Elane, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Christmas family vacation
The whole atmosphere was amazing in this hotel!!! Welcoming and very helpful staff, great breakfast with wide selection, great Christmas atmosphere through the whole day!!! The hotel rooms are very clean, the bathroom also very modern and fully equipped. I will definitely go back to stay here. It is also a great location to the old town.
special tree !!!
In the hotel lobby
Dinner in the hotel restaurant
Iman, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Oren, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrey, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Verified Expedia guest review

10/10 Exceptional

Teresita, 1-night trip
Verified Orbitz guest review