Novotel Krakow Centrum

Property class: 4
Family-friendly hotel with spa, near National Museum

Choose dates to view prices

Novotel Krakow Centrum features a marina and puts you within a 10-minute walk of National Museum. Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and international cuisine is served at Novo Square, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers say great things about the helpful staff and location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • Conference center

For families (6)

  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
$99 nightly
The total price is $107
Nov 1 - Nov 2
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Double Bed

A modern room with a sofa, dining table, chairs, and a bookshelf.

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Room

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(26 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

A hotel room with a bed, a sofa, a desk, and a large forest-themed wall mural.

Executive Room, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(31 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Room

Executive Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(13 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Terrace

A hotel room with a bed, a desk, a chair, a view of the city, and a large window.

Suite, 1 Double Bed with Sofa bed, Terrace

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

A modern hotel room with a bed, a sofa, a desk, and a TV.

Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

  • 635 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
ul. Tadeusza Kosciuszki 5, Kraków, Lesser Poland, 30-105

What's nearby

  • ICE Krakow Congress Centre - 12 min walk - 1.1 km
  • Wawel Castle - 13 min walk - 1.1 km
  • Main Market Square - 14 min walk - 1.2 km
  • Cloth Hall - 16 min walk - 1.3 km
  • St. Mary's Basilica - 17 min walk - 1.5 km

Getting around

  • John Paul II - Balice Airport (KRK) - 25 min drive
  • Turowicza Station - 5 min drive
  • Kraków Zakliki Station - 12 min drive
  • Wieliczka Rynek-Kopalnia Station - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Karczma Smil'y - ‬2 min walk
  • ‪Bar Flisak - ‬1 min walk
  • ‪Aquarius - ‬3 min walk
  • ‪Pani Pasta - ‬6 min walk
  • ‪Opus Lounge Bar - ‬4 min walk

About this property

Novotel Krakow Centrum

  • Novotel Krakow Centrum features a marina and puts you within a 10-minute walk of National Museum. Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and international cuisine is served at Novo Square, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers say great things about the helpful staff and location.

At a glance

Hotel size

    • 198 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite self parking (PLN 100 per day)
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Children's menu

What to do

  • Kayaking
  • Canoe
  • Pool table

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (1572 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Marina
  • Sauna
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, in Balance. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Dining

Novo Square - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by these third-party sustainability certification schemes: BREEAM and Green Key (Foundation for Environmental Education). For more information on what these certifications require and verify, please visit their websites.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 80 per person
  • Airport shuttle service is offered for an extra charge of PLN 140 per vehicle (one-way, maximum occupancy 2)

Renovations and closures

The following facilities or services will be unavailable from November 15 2026 to December 15 2026 (dates subject to change):
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 60 per accommodation, per night

Parking

  • Covered self parking costs PLN 100 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Centrum Krakow
Krakow Centrum
Krakow Novotel
Krakow Novotel Centrum
Novotel Krakow Centrum Hotel
Novotel Centrum Hotel Krakow
Novotel Centrum Krakow
Novotel Krakow
Novotel Krakow Centrum
Accor Krakow Centrum
Novotel Krakow Centrum Hotel Krakow
Novotel Krakow Centrum Hotel
Novotel Krakow Centrum Kraków
Novotel Krakow Centrum Hotel Kraków

Frequently asked questions

Does Novotel Krakow Centrum offer free cancellation for a full refund?

Yes, Novotel Krakow Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Krakow Centrum?

Yes, there's an indoor pool. The pool will be unavailable from November 15 2026 to December 15 2026 (dates subject to change).

Are pets allowed at Novotel Krakow Centrum?

Yes, pets are welcome. There's a charge of PLN 60 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Novotel Krakow Centrum?

Yes. Self parking costs PLN 100 per day.

Is airport shuttle service offered by Novotel Krakow Centrum?

Yes, an airport shuttle is available. The charge is PLN 140 per vehicle one-way.

What are the check-in and check-out times at Novotel Krakow Centrum?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Novotel Krakow Centrum and nearby?

Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Krakow Centrum also has a sauna and a fitness center, as well as an arcade.

Are there restaurants at or near Novotel Krakow Centrum?

Yes, Novo Square offers international cuisine.

What's the area around Novotel Krakow Centrum like?

Novotel Krakow Centrum is located by the river in Zwierzyniec, a short 13-minute walk from Wawel Castle and 13 minutes' walk from Main Market Square. Travelers give top marks for the hotel's prime location.

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Reviews

Novotel Krakow Centrum Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was good, plentiful, and had a great variety of fresh options. (48 reviews)
  • The pool was a super bonus, enjoyed by both children and adults, with many reviewers praising its quality and convenience. (31 reviews)
  • The hotel's hot tub and jacuzzi were a super bonus, especially for families and a great way to relax after a day of sightseeing. (15 reviews)
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Popular mentions

Room
Service staff
Breakfast
Old town
Location
River
Walking
Children
Pool
Family friendly

Reviews

Verified review

8/10 Very good

Clean room was not very good Breakfast was basic Spa was small It’s was basic hotel 8/10
Verified review

10/10 Exceptional

A lovely stay.Great location very nice hotel. Noisy room on the first night.No problem at reception to change our room.Breakfast was good.
Verified review

10/10 Exceptional

Great hotel in a great location
Verified review

10/10 Exceptional

Great location and lovely room. Great view of the castle and river. Staff were super helpful. Pool was busy but nice
Verified review

10/10 Exceptional

The staff were excellent. They made you welcome and were extremely helpful and accommodating
Verified review

10/10 Exceptional

The location is perfect. So close to the centre and outside a tram stop. The hotel is clean and staff are friendly. It was really affordable.
Verified review

10/10 Exceptional

Staff was very good and helpful 👍
Verified review

10/10 Exceptional

Very central location for exploring Krakow Hotel facilities excellent - swimming pool very family friendly. Room was spacious and comfortable. Would definitely stay here again
Verified review

10/10 Exceptional

Excellent for family
Verified review

10/10 Exceptional

Fresh and lot of choice for breakfast. Kids enjoyed the pool and the staff was excellent. Absolutely recommended.
Verified review

6/10 Good

Yes breakfast was good had good choices.
Verified review

10/10 Exceptional

Excellent hotel. Rooms were very clean. Staff really helpful and the breakfast was great!
Verified review

8/10 Very good

Location is excellent. Friendly staff and good food!
Verified review

6/10 Good

The location was central walking distance to all the main attractions.
Verified review

10/10 Exceptional

Great location and comfortable rooms
Verified review

10/10 Exceptional

Hotel was very very clean quiet area lovely view of castle
Verified review

10/10 Exceptional

great hotel, amazing breakfast
Verified review

10/10 Exceptional

Nice location and everyone was helpful and kind.
Verified review

10/10 Exceptional

Lovely hotel. Would stay again. Pool is lovely and an extra bonus in Krakow.
Verified review

10/10 Exceptional

Highly recommended

Great staff, location, pool gym facilities
Verified review

10/10 Exceptional

Excellent location within walking distance of the castle and old town centre, great facilities and on site parking, a great hotel
Verified review

10/10 Exceptional

Novotel Centrum

Great hotel - super location far enough from the crowds but only a 15 minute walk to the square. Immaculately clean and good size rooms. Super breakfast as well with nice staff.
Verified review

10/10 Exceptional

Perfect stay

Great location easy to walk to the centre
Verified review

10/10 Exceptional

Very central and great location
Verified review

10/10 Exceptional

Pleasant Stay

Very good stay. Great location too