Norfolk Inn Paddington

3.0 star property
City-center hotel within easy reach of Hyde Park

Choose dates to view prices

In the heart of Paddington, Norfolk Inn Paddington offers a comfortable stay with laundry facilities and luggage storage. Guests praise the helpful staff and enjoy concierge services at their disposal.

Reviews

4.8 out of 10

Popular amenities

  • Restaurant
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Room service
  • Business center
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Porter/bellhop
  • Reception hall

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Room options

Available filters for rooms
Showing 3 of 3 rooms

Single Room

  • 107 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Norfolk Square, 6-8, London, ENG, W2 1RS

What's nearby

  • Hyde Park - 6 min walk - 0.6 km
  • Kensington Gardens - 6 min walk - 0.6 km
  • Paddington Central - 6 min walk - 0.6 km
  • Marble Arch - 15 min walk - 1.3 km
  • Park Lane - 17 min walk - 1.4 km

Getting around

  • Heathrow Airport (LHR) - 53 min drive
  • London City Airport (LCY) - 65 min drive
  • Luton Airport (LTN) - 73 min drive
  • Stansted Airport (STN) - 95 min drive
  • Gatwick Airport (LGW) - 102 min drive
  • London (SEN-Southend) - 108 min drive
  • London Paddington Station - 2 min walk
  • London (QQP-Paddington Train Station) - 4 min walk
  • Marylebone Station - 16 min walk
  • Paddington Underground Station - 1 min walk
  • Lancaster Gate Underground Station - 7 min walk
  • Edgware Road (Circle Line) Underground Station - 9 min walk

Restaurants

  • ‪CÉ LA VI London - ‬3 min walk
  • ‪Angus Steakhouse Paddington - ‬1 min walk
  • ‪Steam Bar - ‬3 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪The Bear (Craft Beer Co.) - ‬2 min walk

About this property

Norfolk Inn Paddington

Norfolk Inn Paddington puts you in a great location, within just a 10-minute walk of Hyde Park and Kensington Gardens. Also, Marble Arch and Oxford Street are just a 5-minute drive away. Fellow travelers like the helpful staff. The property is just a short walk to public transportation: Paddington Underground Station is steps away and Lancaster Gate Underground Station is 7 minutes.

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • All guests must show a valid photo identification at check-in. This is the only form of identification that is accepted at this property.
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Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
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Other information

    • Designated smoking areas
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Room service

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

More

  • Housekeeping on request

Fees & policies

Refundable deposits

  • Deposit: GBP 100.00

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

SO Hotel Paddington
SO Paddington
SO Paddington Hotel
So Paddington Hotel
Norfolk Inn Paddington Hotel
Norfolk Inn Paddington London
Norfolk Inn Paddington Hotel London

Frequently asked questions

Does Norfolk Inn Paddington offer free cancellation for a full refund?

Yes, Norfolk Inn Paddington does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Norfolk Inn Paddington?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Norfolk Inn Paddington?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Norfolk Inn Paddington and nearby?

Norfolk Inn Paddington has a garden.

What's the area around Norfolk Inn Paddington like?

Norfolk Inn Paddington is in London City Centre, a short 1-minute walk from Paddington Underground Station and 7 minutes' walk from Hyde Park.

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Reviews

Reviews

4.8

5.0

Cleanliness

8.0

Location

6.0

Staff & service

4.4

Property conditions & facilities

Popular mentions

Room
Bed
Shower
Location
Toilet
Service staff
Lobby
Bathroom
Clean room
Weather

Reviews

Verified

8/10 Very good

I like the location of this inn and the bed was wide enough and was tidy well.
Lira, 3-night trip
Verified

10/10 Exceptional

Good location
Felipe, 6-night trip
Verified

10/10 Exceptional

Ideally suited to arrivals from Paddington, great access to all the sights with underground & bus routes right outside your door. Great variety of good value places to eat on your doorstep and lovely area around the river and park to chill. Rooms were very compact but everything you needed if you are looking for a base to explore London on a budget. Staff were very helpful and amenable providing left luggage facility. Would definitely stay again.
Jan, 2-night trip
Verified

6/10 Good

Cheap price...so dont complain if its not 5 star.

Guys at desk were very friendly and helpful. I felt safe there, around corner from the trains, tight next to loads of cafes and 5 mi s to Hyde park. Look what do you expect for 63 sterling a night. Guys said they need to do repairs but they are always booked out. Best do snag list and just do one room at a time. Has potential to be more, they are doing their best.sheets and towels v white and bed was comfy.
catherine, 3-night trip
Verified

4/10 Fair

Cheap but not cheerful!

Positives - the pillows were comfortable. Thats it! Negatives - I get that this was cheap but still... the mattress was horrific, the room was cold, the carpet was dirty and worst of all I had to hold my nose and breath through my mouth when using the bathroom to prevent myself from being sick from the smell of stagnant water stuck in the drains
1-night trip
Verified

2/10 Poor

At least the heating worked!

We knew beforehand that the rooms were very small, however not being able to open the bathroom door due to room size and furniture is rediculous. The curtain only covered half the window and physically could not be drawn fully across, not very private on a busy road. As for the bed, whilst clean, the mattress was well past it’s usable life and was lifeless on one side to the extent I nearly rolled out of bed. The bathroom was tiny having been built into one corner of the room. The toilet itself did not look secure and safe to sit on! The only plus points were that the staff were polite and the heating worked (although excessively)
David, 2-night trip
Verified

2/10 Poor

Location is the only plus

The bathroom was no bigger than a wardrobe. Very difficult to manoeuvre. The bathroom was also dirty and the tiny basin took forever to drain away the water. Shower was good, with plenty of hot water, but I am a larger lady and it was very difficult to get in and out of the shower as it only had 2 tiny panels on the door. The last place I would want to be trapped. The bedding was clean but the mattress had a slant on it and it was lumpy. Very old inner spring which was horrendous on my back. Definitely won’t return as there are many better places for less money. The location was a real plus as it was very close to the station and lots of places to eat nearby. It also promotes laundry facilities, but it was out of order. Surprise. The two staff members I dealt with, were very friendly and helpful.
Judy, 4-night trip
Verified

2/10 Poor

This hotel should not be on Hotels.Com's website!!! The room we were given was deplorable! The carpet hadn't been vacuumed, the washroom... well the washroom resembled a truck stop rest room. The shower stall was filthy, there was previously used shower items left inside the shower. The toilet has filthy, had grime and urine stains around the bowl. The sink was filthy, there was hair stuck to the wall next to the sink, from someone who had recently shaved. The room was below such standards, that my wife was almost going to go and buy cleaning supplies to do a thorough clean of the room! The front lobby area of the hotel was nothing like the pictures on the website. The front lobby area was unkempt, untidy and the fridge had only a couple of items in it. Not that we were looking for beverages... but the website shows a nice tidy, clean and fully stocked fridge... not the case! We got into London very late/early in the morning. Could we have asked for a better room, sure we could've. Could we have left the hotel and found a better room, sure we could've. But when you just travelled by train over-night and your exhausted, we just wanted a bed to sleep in and a roof over our heads. Hotels.Com we are really serious... the Norfolk Inn Paddington, London, England, should be removed from your website, its not worthy and its misleading, as well as a filthy hotel. We are seasoned travelers, who have been to many places around the globe... this is the worst hotel yet!
Joyce, 2-night trip
Verified

2/10 Poor

Permanently closed
Marilyn, 3-night trip
Verified

10/10 Exceptional

Good area
Margaret, 1-night trip
Verified

10/10 Exceptional

Paddington friendly

Reasonably priced, clean, staff friendly and helpful. Convenient to where we wanted to go.
Burddette, 1-night trip
Verified

8/10 Very good

It was a last minute booking as I stayed at work so late, it was a great spot 2 minutes from Oaddington, comfy, cheap… dated but that would never bother me… excellent wifi so happy days
Paul, 1-night trip
Verified

10/10 Exceptional

Very very good

Very good friendly and hotel was clean
Ghazi, 1-night trip
Verified

6/10 Good

Staff very nice
Nelly, 3-night trip
Verified

2/10 Poor

The other reviews were spot on. This hotel is dire.
Gerard, 1-night trip
Verified

4/10 Fair

Fantastic location. It was dissapointing to discover the toilet in a ‘closet’ outside the room.
Gunnthora, 1-night trip
Verified

6/10 Good

Norfolk inn

Convenient hotel near to Paddington station and walkable to my place of work. I was out all day and night so can’t really judge it. But a tired hotel in need of a makeover.
Harish, 4-night trip
Verified

2/10 Poor

Awful place, cockroaches in room, bathroom smelt horrendous, worst place I've ever stayed, if you're looking for somewhere near to paddington you'd be better off sleeping on the station floor all night
Verified

2/10 Poor

The hotel was looking awful. The room was in poor shape and ain’t gonna talk about the toilet in the room..
Oscar Karl Gustav, 1-night trip
Verified

8/10 Very good

Got the job done

Great area, walking distance to Paddington Station in a beautiful park setting. Rooms are tiny and a little dated but thata oar for the course in Europe. No complaints.
Reginald, 1-night trip
Verified

2/10 Poor

Disgusting

Absolutely disgusting don’t waste your time booking.
2-night trip
Verified

2/10 Poor

Not even close to what was advertised
Verified

6/10 Good

More efforts on maintenance
Col Yakubu, 9-night trip
Verified

2/10 Poor

I stayed here for 10 minutes before leaving! This is has to be the worst hotel I have ever experienced. Do not stay here get the late bus home!
Lucy, 2-night trip
Verified

2/10 Poor

Worst stay of my life the bathroom is full of molds, cockroaches around, dirty rooms and dirty stains everywhere, foul smell, no heating the only good thing was the bathroom had hot water. I would never stay in here… bad very bad
Jagruti, 2-night trip