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Holiday Inn Hamburg - Hafencity by IHG

4.5 star property
Luxury hotel with restaurant, connected to the convention center, near Miniatur Wunderland

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Photo gallery for Holiday Inn Hamburg - Hafencity by IHG

Exterior
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Serves breakfast, lunch, and dinner
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Exterior
In the heart of Hamburg City Center, Holiday Inn Hamburg - Hafencity invites you to experience upscale comfort. Savor breakfast at Open Lobby, work out in the gym, or connect with free in-room WiFi and a business center. Bike rentals are available for exploring nearby attractions like Miniatur Wunderland.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Gym
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
$104 nightly
The total price is $116
Aug 3 - Aug 4
Total includes taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Courtyard View

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Courtyard View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 249 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 441 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 213 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(39 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 249 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Courtyard View

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 Queen Bed, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Ruby Lotti Hotel Hamburg

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
8.8 out of 10, Excellent, 1,000 reviews
Ruby Lotti Hotel Hamburg
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About the neighborhood

Map
Ueberseeallee 15, Hamburg, Hamburg, 20457

What's nearby

  • Hamburg Cruise Center - 8 min walk - 0.7 km
  • Miniatur Wunderland - 15 min walk - 1.3 km
  • Elbe Philharmonic Hall - 18 min walk - 1.5 km
  • Hamburg City Hall - 18 min walk - 1.6 km
  • Reeperbahn - 5 min drive - 3.6 km

Getting around

  • Hamburg Airport (HAM) - 41 min drive
  • HafenCity Universität Hamburg Station - 3 min walk
  • Elbbrücken Station - 21 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 22 min walk
  • HafenCity Universität Station - 4 min walk
  • Überseequartier Station - 7 min walk
  • Meßberg Station - 13 min walk

Restaurants

  • ‪Restaurant Hobenköök - ‬10 min walk
  • ‪Fleetschlösschen - ‬9 min walk
  • ‪Wildes Fräulein - ‬7 min walk
  • ‪Andronaco HafenContor - ‬8 min walk
  • ‪Yokohama Coffee Bar - ‬3 min walk

About this property

Holiday Inn Hamburg - Hafencity by IHG

When you stay at Holiday Inn Hamburg - Hafencity by IHG, you'll be just a 5-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This luxurious hotel is also just a 5-minute drive from Hamburg Cruise Center and Hamburg City Hall. Fellow travelers love the helpful staff. Public transportation is just a short walk: HafenCity Universität Station is 4 minutes and Überseequartier Station is 7 minutes.

Languages

English, German, Italian, Spanish, Turkish, Urdu

At a glance

DONE

Hotel size

    • 268 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 28 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Closed captioned TV
  • Stair-free path to entrance
  • Area rugs in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Open Lobby - This lobby lounge serves breakfast, lunch, dinner, and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Tourism fee: EUR 3.9 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 per person
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Self parking costs EUR 28 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Holiday Inn Hamburg Hafencity Hotel
Holiday Inn Hamburg Hafencity

Frequently asked questions

Does Holiday Inn Hamburg - Hafencity by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hamburg - Hafencity by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Holiday Inn Hamburg - Hafencity by IHG?

Yes, dogs are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Hamburg - Hafencity by IHG?

Yes. Self parking costs EUR 28 per day. Parking spots may be limited.

What are the check-in and check-out times at Holiday Inn Hamburg - Hafencity by IHG?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.

Is there an onsite casino at Holiday Inn Hamburg - Hafencity by IHG?

No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.

What is there to do at Holiday Inn Hamburg - Hafencity by IHG and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Holiday Inn Hamburg - Hafencity by IHG?

Yes, there's an onsite restaurant, Open Lobby.

What's the area around Holiday Inn Hamburg - Hafencity by IHG like?

Holiday Inn Hamburg - Hafencity by IHG is in Hamburg City Center, a short 4-minute walk from HafenCity Universität Station and 16 minutes' walk from Miniatur Wunderland.

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Holiday Inn Hamburg - Hafencity by IHG Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Restaurant
Bed
Lobby
Location

What guests liked

  • Breakfast was generous, delicious, and offered a wide variety of options. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Super
2-night trip

10/10

Great spot! Very nice rooms and close to everything.
2-night trip

8/10

-
2-night trip

10/10

Excellent place to stay
1-night trip

8/10

No fridge, no extras, bad service, had to wait long before I got any help in the reception. But overall room was okay. Reminded me more of 3 star hotel. No parking included, a lot of struggle to get parking around the hotel. Not as holiday inn hotels in other countries
2-night trip

10/10

Great location and very good hotel.
1-night trip

10/10

Schönes Hotel in guter Lage in der Hafencity
2-night trip

10/10

Excellent buffet breakfast.
2-night trip

10/10

Staff was so helpful and very friendly. The public areas were very clean. We would stay here again
1-night trip

10/10

The hotel was clean, well located for the purpose of our visit and the staff were helpful and informative.
2-night trip

10/10

Great breakfast friendly staff. Good location. Spotless hotel.
3-night trip

10/10

Excellent location in Hamburg, close to main train station HFB yet also in proximity to common landmark sites to visit. Easy access to tram line and very convenient location for resting in between activities.
2-night trip

10/10

Very nice staff. Rooms and beds are very little but very comfortable.
3-night trip

8/10

Nice new hotel in a good location. But I was a little dismayed the the hotel does not have in room refrigerators. Nor do they have ice machines on the floors. In order to get something refrigerated you have to leave it with the front desk and they would put it in a refrigerator in their office. AND if you want Ice, you have to go to the front desk (again) and have them get you ice from the bar. While the staff was happy to accomodate, I found this to be inconvenient. If the staff was busy, you had to wait for them to check people in or out. Kind of stupid.
3-night trip

10/10

Everything was wonderful!
1-night trip

10/10

Great
1-night trip

10/10

Super!
2-night trip

8/10

excellent bus and underground transport links just a few minutes from the hotel. Also walkable to/from Hafen City attractions/museums - Minuture Wunderland, etc.
4-night trip

10/10

Everything was fine!
1-night trip

8/10

Clean and safer than the city center, good transportation connections. Sadly no mini fridge and breakfast is quite expensive. Would recommend again because of the staff too.
2-night trip

10/10

-
4-night trip

10/10

This hotel is located in very calm area but close to the city center. All staff are very kind. We highly recommend.
3-night trip

10/10

Our stay was wonderful. We came the day before our cruise. We were allowed an early check in which was perfect after flying in almost 24 hrs from CA. The room was clean and quiet and the bed was amazingly comfortable. The individual duvets were incredible!! Every staff member we encountered was kind and helpful. We would definitely stay here again. The breakfast was well worth the cost and the restaurant bar also had great food. There were plenty of eateries in walking distance from the hotel and the hop on hop off bus was just a short distance away as well. Loved our stay!!
1-night trip

8/10

A couple staying for one night. The reception varies a lot depending on the personnel working but the one we had was wonderfully delightful, room was spacious and clean. We did not have the breakfast and I cannot tell how that was. Overall very satisfied with the stay!
1-night trip

10/10

All was good
1-night trip