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Al Bandar Rotana

5-star ski hotel with spa, near Al Ghurair Centre

  • Free WiFi and free parking

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1 / 95Al Bandar Rotana
9.4.Exceptional.
  • This trip was absolutely dreamy thanks to such a beautiful hotel. All the staff were more…

    Feb 9, 2020

  • Nice modern hotel. Twice daily cleaning staff took wash cloths and didn’t replace them.

    Jan 15, 2020

See all 294 reviews

Official standards

This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Transportation options
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 190 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available

What’s around

  • In Deira
  • City Centre Deira - 29 min walk
  • Dubai Creek - 36 min walk
  • Al Ghurair Centre - 16 min walk
  • Dubai Museum - 44 min walk
  • Creek Park - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Location

  • In Deira
  • City Centre Deira - 29 min walk
  • Dubai Creek - 36 min walk

What’s around

Landmarks

  • In Deira
  • City Centre Deira - 29 min walk
  • Dubai Creek - 36 min walk
  • Al Ghurair Centre - 16 min walk
  • Dubai Museum - 44 min walk
  • Creek Park - 35 min walk
  • Dubai Creek Golf & Yacht Club - 44 min walk
  • Dubai Festival City Mall - 4.3 mi / 7 km
  • Burj Khalifa - 7.2 mi / 11.6 km
  • Dubai Mall - 7.3 mi / 11.8 km
  • Kite Beach - 11.3 mi / 18.2 km

Getting around

  • Dubai Intl. Airport (DXB) - 7 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 22 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 45 min drive
  • Union Station - 16 min walk
  • Al Rigga Station - 17 min walk
  • Deira City Centre Station - 21 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free beach shuttle
  • Free ski shuttle

At a glance

Hotel size

  • This hotel has 190 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, covered onsite self parking
  • Free secured, covered onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Offsite parking nearby (AED 66 per day)
  • Street parking available

Other information

  • No alcohol allowed onsite
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • Free ski shuttle
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Free pool cabanas
  • Health club
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas

Working away

  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 3940
  • Conference space size (meters) - 366
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • Afrikaans
  • Arabic
  • Czech
  • Danish
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Polish
  • Romanian
  • Russian
  • Thai
  • Turkish
  • Ukrainian
  • Urdu

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Second bathroom
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Bodylines has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Salt & Pepper Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Gusto Italian Restaurant - This restaurant specializes in Italian cuisine and serves dinner and light fare. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Vanilla Lobby Lounge - This café serves light fare only. Open daily.

Morgans - This gastropub specializes in international cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Reservations are required. Open daily.

The Deck Pool Lounge - This bar serves light fare only. A children's menu is available. Open daily.

Small print

Also known as

  • Al Bandar Rotana Hotel Dubai
  • Al Bandar Rotana Hotel
  • Al Bandar Rotana Dubai
  • Al Bandar Rotana Hotel
  • Al Bandar Rotana Dubai
  • Al Bandar Rotana Hotel Dubai

Optional extras

Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking is available nearby and costs AED 66 per day

Rollaway beds are available for AED 120.0 per night

Full breakfast is offered for an extra charge of AED 130 for adults and AED 65 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 125 per person (one-way)

Airport shuttle service for children costs AED 125 (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 10:00 PM.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: AED 20 per accommodation, per night

Deposit: AED 500 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Ashiana (9-min walk), Creekside Restaurant (9-min walk), and Beirut Restaurant & Grill (11-min walk).
  • Yes, an airport shuttle is available. The charge is AED 125 per person one-way.
  • Onsite recreation at Al Bandar Rotana includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Al Bandar Rotana also has a sauna and a steam room.
9.4.Exceptional.
  • 10.0.Exceptional

    It's BEAUTIFUL and has a lot to offer. Free shuttle bus to the Beach and mall.

    Trakena, 6 night romance trip, Jan 11, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Worst experience ever

    My worst experience ever as far as customer service and Quality for the money that I paid for a 5 star hotel . Extremely rude management and staff . Breakfast experience was horrible as well as the Italian Resturant inside the hotel . The housekeeping experience was another horrible experience as I catch them using a towel cleaning inside the toilet seat and using the same towel for the seat as well . The incident was reported to the management and all I got back was “ we are going to look into it “ and we are “sorry “ . The refrigerator stopped working for a day or 2 and made all my food go bad and no reimbursement for it from the hotel side . Bad smell in the hallways and corridors as well as lobby ‏ Considering This a 5 start hotel . The night shift maneger was extremely rude and disrespectful with an attitude and temper problems . I wouldn’t recommend anyone to stay and experience this hotel . Unfortunately I was stuck there for weeks because it was pre-paid through Hotels.com and it got the situation more complicated or I would be checking out from the next day . Overall i would say they have a lack of management and quality which let me to an incident with the night shift Manager in the lobby with the dubai police being involved where I had to check out by force the next day . I will be looking into this case further as they ruined my whole trip after years of years of traveling and experiencing different hotels as a gold member with hotels.com

    Pouya, 12 night business trip, Nov 17, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good and good good service good very clean and service was very good

    Alasbahi, 3 night business trip, Nov 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Thought property was very good . Staff were excellent and very friendly.

    2 night trip, Nov 8, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Modern, clean and comfortable and stuffs are friendly

    Xing, 1 night trip with friends, Nov 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very friendly and service minded staff! Great location and wonderful swimming pool area. Breakfast was the best!!

    1 night romance trip, Oct 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent place to stay being very close to the airport and not far from the older parts of the Dubai. Staff was excellent in accommodating our needs and always cheerful. Room was very modern and clean. Recommend adding the breakfast buffet to the hotel cost; wonderful breakfast buffet serving many types of food.

    4 night family trip, Sep 17, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    In my past 5 stays at similar hotels, this one was the best and by far higher standards. Classy and has great dine breakfast, don’t miss it. New and everything is immaculate. Treated well by Qamar at reception, allowed to check in a little earlier and to stay a bit longer due to my filght times which made my visit perfect. Thank you!

    1 night business trip, Sep 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Overall my stay was nice and comfortable staff was very nice I will stay again. Mirza USA

    2 night business trip, Aug 18, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    V. Good location sttaf Frindly room and toilet good size

    3 night family trip, Aug 17, 2019

    Verified Expedia guest review

See all 294 reviews