All hotels in Dubai, United Arab Emirates
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Palace Downtown, Dubai

5-star5 stars
Mohammed Bin Rashid BoulevardDowntown Dubai, Dubai9770United Arab Emirates

Luxury hotel with spa, near Dubai Mall
  • Free WiFi and free parking
Exceptional9.4
Location
Great location
WiFi
Good internet service
Vibe
Awesome vibe
Value for money
Value for money could be better
244See all 244 Hotels.com reviews
From 2,959 reviewsTripAdvisor Traveller Rating

Palace Downtown, Dubai

from $354
  • Deluxe Room, Lake View
  • Diplomatic Suite, Lake View
  • Deluxe Fountain View
  • Palace Suite Fountain View
  • Palace Room
  • Palace Suite Lake View
  • Junior Suite, Lake View
  • Palace Room Fountain View
  • Royal Suite

About Palace Downtown, Dubai

Palatial 5-star hotel great for Dubai sights

Burj Khalifa Lake address

The Palace Downtown is a destination of its own, in a city where luxury competes for your attention everywhere. Located on Burj Khalifa Lake, it's a 5-minute walk from The Dubai Mall, with over 1,200 shops and 160 restaurants, and a 20-minute drive from Jumeirah Beach.

Steps from Souk al Bahar

Next door is Souk al Bahar, a "sailor's market" offering boutique handicraft stores and cafés in a waterfront setting. Just across the lake from the Palace, you can head up to the 148th-floor observation deck of Burj Khalifa for stunning panoramic views of the city.

7 fine-dining restaurants

The Palace's 7 restaurants take you on a culinary trip around the world, with cuisines as varied as Thai, Asian fusion, Italian, and South American. A palm-lined outdoor swimming pool has views of Burj Khalifa, and the hotel's luxury spa offers a range of treatments.

Plush rooms, free WiFi

Spread over 63 floors, the Palace's rooms are decked out in rich textures and colors, each with a balcony overlooking Dubai Fountain, the city, or the lake. Free WiFi, along with interactive TVs with movies and DVD players, makes it easy to stay entertained.

At a glance

Key facts

Hotel size

  • This hotel has 242 rooms

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in
A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free valet parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 18299
  • Conference space size (meters) - 1700
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Palace Downtown, Dubai’s small print

Also known as

  • Dubai Downtown Palace
  • Palace Downtown Hotel
  • The Palace Downtown Dubai
  • Palace Downtown Dubai
  • Palace Dubai Downtown
  • Palace Hotel Dubai Downtown
  • Palace The Old Town Dubai
  • The Palace Old Town
  • The Palace The Old Town Hotel Dubai
  • Palace Downtown Dubai Hotel
  • The Palace Old Town Hotel Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20.00 per accommodation, per night

Deposit: AED 500 per night

Optional extras

Breakfast is offered for an extra charge of AED 150 per person (approximately)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Palace Downtown, Dubai

Top spots nearby

Recommended by this property

  • Dubai Fountain (3-minute walk)
  • Burj Khalifa (5-minute walk)
  • Dubai Mall (8-minute walk)
  • Dubai International Convention and Exhibition Centre (33-minute walk)

Getting around

  • Dubai (DXB-Dubai Intl.) - 17 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 36 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 47 min drive
  • Burj Khalifa - Dubai Mall Station - 22 min walk
  • Free valet parking
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Recent reviews

Exceptional 9.4 From 244 reviews

Palace Downtown, Dubai
Exceptional10.0
Best location in dubai
andres, us5 night trip
Palace Downtown, Dubai
Exceptional10.0
A gem in Dubai
Beautiful hotel with warm, helpful staff. Only concern was although I had a beautiful deluxe room with a view of the dancing lights and the Burj Khalid’s, I was on ground floor with lots of foot traffic and no privacy—not ideal for an older female traveling solo. I was too tired to ask for a room change. Would definitely recommend this beautiful charming hotel with a fabulous location but I’d suggest asking for a room on the 3rd floor.
Carol, us3 night trip
Palace Downtown, Dubai
Exceptional10.0
The hotel was situated in the perfect location for us. Such wonderful service and a lovely hotel.
Diane, us2 night trip
Palace Downtown, Dubai
Exceptional10.0
Superb-no detail too small to be dealt with. We had a 3:00 a.m. flight and the manager extended our check out from noon to 5:00 p.m. to give us extra time. Can’t compliment enough.
mark, us2 night romance trip
Palace Downtown, Dubai
Exceptional10.0
Amazing perfect location
A Traveler, us1 night business trip

See all reviews

Palace Downtown, Dubai

Is the description of this hotel not correct? Tell us