Dukes The Palm, a Royal Hideaway Hotel

Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

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Private beach, sun loungers, beach umbrellas, beach towels
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers

Overview of Dukes The Palm, a Royal Hideaway Hotel

VIP Access
UNESCO Sustainable Travel Pledge

Dukes The Palm, a Royal Hideaway Hotel

5.0 star property
5-star beachfront hotel with outdoor pool, near Jumeirah Beach

8.6/10 Fabulous

982 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is $113
Price available on 7/13/2022
Map
Palm Jumeirah, Dubai, 120015
Main amenities
  • Daily housekeeping
  • On a private beach
  • Marina
  • 3 restaurants and 3 bars/lounges
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Health club
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Palm Jumeirah
  • Nakheel Mall - 1 min drive
  • The View at The Palm - 3 min drive
  • Sheikh Zayed Road - 7 min drive
  • Dubai College - 5 min drive
  • Skydive Dubai - 12 min drive
  • Jumeirah Beach - 12 min drive
  • Al Sufouh Beach - 9 min drive
  • The Walk - 8 min drive
  • Dubai Marina Mall - 11 min drive
  • Souk Madinat Jumeirah - 8 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 25 min drive
  • Al Maktoum Intl. Airport (DWC) - 32 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive
  • Nakheel Mall Station - 9 min walk
  • Al Ittihad Park Station - 11 min walk
  • Palm Gateway Station - 28 min walk

About this property

Dukes The Palm, a Royal Hideaway Hotel

Dukes The Palm, a Royal Hideaway Hotel offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of Sheikh Zayed Road. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can indulge in massages, facials, and mani/pedis. Great British Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a marina, and a free kid's club. Fellow travelers say good things about the pool and helpful staff. The property is just a short walk to public transportation: Nakheel Mall Station is 9 minutes and Al Ittihad Park Station is 11 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 506 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:30 AM
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Marina

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Languages spoken

  • Afrikaans
  • Arabic
  • Azerbaijani
  • Chinese (Mandarin)
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Ukrainian

Room amenities

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.
Khyber - This restaurant specializes in Indian cuisine and serves dinner only.
DUKES Bar - Onsite bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 75 for adults and AED 75 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Poor

Choose this hotel if you want a 1 star experience
Rooms are in terrible condition. The sink in the bathroom barely drained. The carpet and furniture was stained. The pillows are really worn out and dirty. The A/C would not work have 2 hours, they had to move me to a different room. The poor experience continued with very slow service. Took over 30 minutes and 3 calls to get clean laundry returned. The restaurant doesn't is overpriced for the quality of food offered. Would not stay here again for sure. This advertised 5 star hotel was a 1 star experience and I never leave reviews.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel
We had an amazing stay, breakfast buffet was great, private beach, infinity pool, etc. Maybe the only negative was that they "close" the beach too early. around 6:45pm when would be perfect for a swim.
Jorge, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abegail, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ron, 8-night family trip
Verified Hotels.com guest review

6/10 Good

Okay…
The hotel is broadly as advertised although I wouldn’t have classed it as a 5 star hotel. Our room was nice and spacious and bed comfy and the pool is an excellent area, right on the beach and with a good bar and restaurant. Plenty of dining options available and the staff were super friendly and attentive. The negatives, check in and check out was chaos with long queues and packed reception area. We didn’t have our sheets changed at all in our stay which seemed odd.. the tv in our room only sporadically worked, the lights were temperamental and the floor we were on was full of families with slamming doors and crying children (not really the hotels fault) I can 100% see why people would go here but it wasn’t for us and it felt like a let down for the price charged.
ANDREW, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel!
Had a fantastic stay and highly recommend!
5-night family trip
Verified Hotels.com guest review

6/10 Good

Good, but…
Rooms are very comfortable, pool is lovely. Check in was slow, as was check out. Was also disappointed that our complementary drinks were not offered, and disappointed when mentioning this at check out that this was completely ignored. However, it is a very good hotel, great location. - would recommend that the lift buttons have receptions as a default on all screens so you don’t need to scroll through.
Luke, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Erez, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a wonderful 2 night stay, beautiful pool and lazy river, breakfast was busy at the GBR, but the hotel recognized this and arranged for breakfast at the other restaurant on site so split the load. Only downside - the hotel offered a shuttle with a golf cart down to the beach/pool but no one had an idea of how we could book it.
Vashil, 2-night family trip
Verified Hotels.com guest review