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All properties in Dubai, Dubai, United Arab Emirates

Atlantis The Palm

Palm Jumeirah beachfront hotel with free water park and spa

  • Free WiFi and free parking
From
$328

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Crescent Road, Dubai, United Arab Emirates
8.8.Fabulous.
  • Overall experience about our stay at Atlantis the Palm was excellent. The cleanness is…

    Jul 4, 2021

  • Loved it

    Jun 7, 2021

See all 1,310 reviews

Official standards

This property advises that it adheres to Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Quiet
Shopping
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 1539 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 20 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools and lazy river

For families

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)

What’s around

  • In Palm Jumeirah
  • Aquaventure - 4 min walk
  • The Pointe - 2.8 mi / 4.6 km
  • Nakheel Mall - 2.9 mi / 4.7 km
  • The View at The Palm - 4.3 mi / 6.9 km
  • Sheikh Zayed Road - 5.6 mi / 8.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Royal Suite (Bridge)
  • Club Suite, 2 Bedrooms (Executive)
  • Club Suite, 2 Bedrooms (Regal)
  • Club Suite, 2 Bedrooms, Terrace
  • Executive Suite (Club)
  • Grand Suite (Atlantis)
  • Club Room, 1 King Bed (Imperial)
  • Room, 1 King Bed (Ocean)
  • Room, 1 King Bed (Palm)
  • Suite (Neptune Underwater)
  • Honeymoon Suite (Poseidon Under Water)
  • Presidential Suite
  • Club Room, 2 Queen Beds (Imperial)
  • Room, 2 Queen Beds (Ocean)
  • Room, 2 Queen Beds (Palm)
  • Club Suite (Regal)
  • Club Suite, Terrace
  • Executive Suite, 2 Bedrooms (Mandatory Gala Dinner)
  • Suite, 2 Bedrooms (Regal Mandatory Gala Dinner)
  • Suite, 2 Bedrooms, Terrace (Mandatory Gala Dinner)
  • Executive Suite (Mandatory Gala Dinner)
  • Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)
  • Deluxe Room, 1 King Bed (Ocean Mandatory Gala Dinner)
  • Deluxe Room, 1 King Bed (Palm Mandatory Gala Dinner)
  • Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)
  • Deluxe Room, 2 Queen Beds (Ocean Mandatory Gala Dinner)
  • Deluxe Room, 2 Queen Beds (Palm Mandatory Gala Dinner)
  • Club Suite (Regal Mandatory Gala Dinner)
  • Club Suite, Terrace (Mandatory Gala Dinner)
  • Executive Suite, 2 Bedrooms (inclusive of Free EXPO 2020 Ticket)
  • Club Suite, 2 Bedrooms (Regal - Free EXPO 2020 Ticket)
  • Club Suite, 2 Bedrooms, Terrace (inclusive of Free EXPO 2020 Ticket)
  • Executive Suite (Club - Free EXPO 2020 Ticket)
  • Club Room, 1 King Bed (Imperial - Free EXPO 2020 Ticket)
  • Room, 1 King Bed (Ocean - Free EXPO 2020 Ticket)
  • Room, 1 King Bed (Palm - Free EXPO 2020 Ticket)
  • Club Room, 2 Queen Beds (Imperial - Free EXPO 2020 Ticket)
  • Room, 2 Queen Beds (Ocean - Free EXPO 2020 Ticket)
  • Room, 2 Queen Beds (Palm - Free EXPO 2020 Ticket)
  • Club Suite (Regal - Free EXPO 2020 Ticket)
  • Club Suite, Terrace (inclusive of Free EXPO 2020 Ticket)
  • Family Room, 2 Bedrooms
  • Family Room, 2 Bedrooms (Mandatory Gala Dinner)
  • Executive Suite, 2 Bedrooms (Full Board & Extraordinary Inclusion)
  • Club Suite, 2 Bedrooms (Regal-FullBoard & Extraordinary Incl.)
  • Suite, 2 Bedrooms, Terrace (Full Board & Extraordinary Inclusion)
  • Executive Suite (Club- FullBoard & Extraordinary Incl.)
  • Family Room, 2 Bedrooms (Full Board & Extraordinary Inclusion)
  • Room, 1 King Bed (Imperial-FullBoard&Extraordinary Incl)
  • Room, 1 King Bed (Ocean-FullBoard & Extraordinary Incl.)
  • Room, 1 King Bed (Palm -FullBoard & Extraordinary Incl.)
  • Room, 2 Queen Beds (Imperial-FullBoard&Extraordinary Incl)
  • Room, 2 Queen Beds (Ocean-FullBoard & Extraordinary Incl.)
  • Room, 2 Queen Beds (Palm -FullBoard & Extraordinary Incl.)
  • Club Suite (Regal-FullBoard & Extraordinary Incl.)
  • Club Suite, Terrace (Full Board & Extraordinary Inclusion)
  • Family Room, 2 Bedrooms (Inclusive of Free EXPO 2020 Ticket)

What’s around

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 4 min walk
  • The Pointe - 2.8 mi / 4.6 km
  • Nakheel Mall - 2.9 mi / 4.7 km
  • The View at The Palm - 4.3 mi / 6.9 km
  • Sheikh Zayed Road - 5.6 mi / 8.9 km
  • Dubai College - 5.6 mi / 9.1 km
  • American University of Dubai (AUD) - 6.7 mi / 10.8 km
  • Al Sufouh Beach - 7.3 mi / 11.7 km
  • The Walk - 7.3 mi / 11.7 km
  • Skydive Dubai - 7.3 mi / 11.8 km

Getting around

  • Dubai Intl. Airport (DXB) - 32 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 38 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 47 min drive
  • Atlantis Aquaventure Waterpark Station - 5 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
Profile: Palm Jumeirah

Profile: Palm Jumeirah

Palm Jumeirah is recognized for its aquarium and water parks, and visitors here can see top sights like Aquaventure. This beachside neighborhood in Dubai is well-known for its seaside, sports, and seafood.

map
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Crescent Road, Dubai, United Arab Emirates

At a glance

Hotel size

  • This hotel has 1,539 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.
Guests should notify the property in advance of their flight details.
Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (13 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 20 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Ecotours on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Playground on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 60-inch LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Shuiqi has 27 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Ecotours on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Playground on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Free water park access

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Atlantis The Palm is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 3300
  • New Year's Eve (31 December) Gala Dinner per child: AED 1250 (from 12 to 13 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 170 per person (approximately)
  • Airport shuttle service is offered for an extra charge of AED 485 per vehicle (one way)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 280.0 per night
  • Children's club access is available for an extra charge
  • Babysitting/childcare is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, and gym (if applicable)Pay at property

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted.

Also known as

  • Atlantis
  • Atlantis Palm Dubai
  • Atlantis The Palm Hotel
  • Atlantis The Palm Dubai
  • Atlantis The Palm Hotel Dubai
  • Atlantis Hotel
  • Atlantis Hotel Palm
  • Atlantis Palm
  • Palm Atlantis
  • Atlantis The Palm Dubai
  • Atlantis The Palm Hotel Dubai
  • Atlantis Palm Hotel Dubai
  • Atlantis Palm Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Atlantis The Palm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 20 onsite restaurants. Nearby restaurants include Seafire Steakhouse (4-min walk), Saffron (9-min walk), and Ossiano (11-min walk).
  • Yes, an airport shuttle is available. The charge is AED 485 per vehicle one way.
  • Have fun with onsite activities like kayaking, snorkeling, and surfing and improve your game at the onsite tennis courts. Additional recreation onsite includes ecotours, helicopter/airplane tours, and racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Atlantis The Palm also has 3 bars, a private beach, and a lazy river, as well as a sauna, a steam room, and an arcade.
8.8.Fabulous.
  • 10.0.Exceptional

    The view and water park were absolutely amazing

    5 night trip, Jun 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I travel to a different country every month and I was blown away by Atlantis Palm Dubai ...the hotel was amazing. One of the best hotels on the planet.

    2 night romance trip, Jun 5, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Hotel is great, asweel as restaurant activities. However, please do not stay on last floor. There is and elevator engine on last floor and you will hear it working 24/7. I had to sleep with earplugs which is ridicilous for hotel of this type. Plus they gave me adjoined room so i could hear people trough the woden doors next to us. Also, hotel staff ignored my complaint on noise.

    6 night romance trip, Jun 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We loved everything about this property. Top notch, classy, clean and great hospitality from all. Vanessa at the front desk was exceptional with customer service and solving our booking issue. Bharat in the breakfast hall on the east side delivered excellent service daily during breakfast. I would certainly recommend the Atlantis and stay again soon. I took tons of pics and videos. As a travel agent and business traveler, I've been sharing my testimony everywhere. Thanks for making our stay FABULOUS!

    6 night family trip, May 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean, beautiful rooms. Helpful staff and lots to do.

    5 night trip with friends, May 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I'm glad I choose this Hotel! I had the best vacation ever and would come back with my whole family. Thank you for making my vacation memorable.

    3 night romance trip, May 24, 2021

    Verified Expedia guest review

  • 6.0.Good

    Disappointed!!!! Went here for the adventure but didn’t meet expectations. Most rides were closed. Main attraction was closed as well. We felt like the hotel should let you know before hand that most of the facilities we not operating as this isn’t a cheap trip. Reservations for Resturaun ra were booked we had to go outside for dinner. Overall it was just a mess. I would not recommend.

    2 night family trip, May 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel

    7 night romance trip, May 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel and Vacations

    8 night family trip, May 12, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Amazing place for kids and a luxurious family holiday.

    5 night family trip, May 8, 2021

    Verified Expedia guest review

See all 1,310 reviews