Una Vida

Property class: 4.5
Luxury hotel in Tulum with spa and outdoor pool

Choose dates to view prices

Una Vida puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can indulge in massages at the spa, and Mexican cuisine is served at Ananda, which is open for breakfast and lunch. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a snack bar/deli. Fellow travelers love the helpful staff.
VIP Access

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
$121 nightly
The total price is $149
Nov 3 - Nov 4
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Quadruple Room

A bed with white and beige bedding, a woven wall hanging, and a hanging light fixture.

Luxury Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury House

A serene indoor pool area with stone walls, benches, and candles.

Luxury House

  • 3229 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room

A modern outdoor pool area with a stone surround, a wooden fence, and a glass door leading to a room.

Premier Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Studio

A bedroom with a stone wall, a hammock, a bed with white bedding, and a wooden bench.

Jungle Studio

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical Room - Terrace

A bedroom with a bed, a ceiling fan, and a view of the outdoors.

Tropical Room - Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 1,004 reviews
$67 nightly
The price is $85
Oct 31 - Nov 1
Total with taxes and fees
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About the neighborhood

Map
Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780

What's nearby

  • Hospital de Tulum - 11 min walk - 1.0 km
  • Dos Aguas Park - 16 min walk - 1.4 km
  • Holistika Art Walk - 3 min drive - 1.8 km
  • Tulum Beach - 12 min drive - 8.8 km
  • Tulum Mayan Ruins - 12 min drive - 7.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Cancun Intl. Airport (CUN) - 99 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Taqueria El Sabor Mexicano - ‬7 min walk
  • ‪Palma Central - ‬5 min walk
  • ‪Sukhothai - ‬7 min walk
  • ‪El Camello Jr - ‬6 min walk
  • ‪La Palapa Del Pirata - ‬6 min walk

About this property

Una Vida

  • Una Vida puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can indulge in massages at the spa, and Mexican cuisine is served at Ananda, which is open for breakfast and lunch. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a snack bar/deli. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 17 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered onsite self parking
    • Limited onsite parking (max 1 space per unit)

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Area shuttle*
    • Beach shuttle*

Other information

    • Designated smoking areas

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Reviews

Una Vida Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was a serene oasis, with multiple pools, including a private plunge pool in some rooms, offering a tranquil and relaxing experience. (17 reviews)
  • The restaurant at this property serves delicious food with excellent service, with many guests praising the tasty meals and warm hospitality. (18 reviews)
  • Beaches are within a 15-minute drive from the property, offering easy access to nearby beaches. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Food
Amenities
Ambience
Restaurant
Trip
Towns
Jungle
Drinks

Reviews

Verified review

10/10 Exceptional

This was a perfect place to reconnect with your special person in your life. Access to two other properties, along with pools was a completed our stay.
Verified review

10/10 Exceptional

Beautoful hotel with great amenities and staff
Verified review

10/10 Exceptional

We had a lovely 5 night stay at Una Vida! The staff was were exceptional and took great care of us. Thank you!
Verified review

10/10 Exceptional

We stayed in a private villa & it was so beautiful!
Verified review

10/10 Exceptional

Staff was amazing and pool and overall hotel was gorgeous and tropical.
Verified review

10/10 Exceptional

Really impressive hotel

A great hotel with a welcoming and friendly atmosphere. The pool area, overall decor and the room were really impressive!
Verified review

10/10 Exceptional

Beautiful pool and rooms. Excellent customer service.
Verified review

10/10 Exceptional

Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.
Verified review

10/10 Exceptional

I love this property, the staff is so attentive and they care for every detail. I’ve been there several times and I intend to be back soon :)
Verified review

8/10 Very good

Staff were amazing, pool was great, the room was really cute. AC and the ceiling fan combo were great after spending time outdoor in the sun. We did have issue with AC dripping water but when I told the concierge Enrique, he took care of it right away and we had no issue afterwards. However the breakfast was too salty we skipped the other day even when it was included in our bill. (I would only recommend the pancakes!) The water pressure was really bad it was just dripping. It was little annoying but with the service we’ve gotten from the staff, this is tolerable.
Verified review

10/10 Exceptional

The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
Verified review

10/10 Exceptional

We absolutely love Una Vida—so much so that we’ve spent our last two March Break vacations here. It’s a beautiful, tranquil oasis on the edge of town, with a stunning property and exceptional staff. My wife especially enjoyed the daily morning yoga, while our son looked forward to relaxing by the pool in the evenings. The atmosphere strikes a perfect balance between peaceful retreat and easy access to everything Tulum has to offer. The staff truly make the experience. They are incredibly helpful—whether it’s booking beach clubs, recommending restaurants, or simply making you feel welcome from the moment you arrive. A great added bonus is access to their two sister properties (both adults-only), which guests can also enjoy. We highly recommend Una Vida and look forward to returning again.
Verified review

10/10 Exceptional

Love the ambiance and pools/ decor - the ability to use shared amenities with hotel bardo is a plus as well. The breakfast is always amazing, I have been to una vida a few times and will be back.
Verified review

10/10 Exceptional

Loved this place. The staff was absolutely excellent! I will definitely come back.
Verified review

10/10 Exceptional

Una Vida is a first class hotel with beautifully amenities.
Verified review

10/10 Exceptional

I had an amazing stay wished I could stay there longer, will definitely be back highly recommend this place, can’t go wrong for the price. Among staff wished I remembered all the names one name that stood out Nico, gave an amazing tour of the property, very nice and private 5 Stars
Verified review

10/10 Exceptional

Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!
Verified review

10/10 Exceptional

It’s my third time at this hotel

I just love everything about this hotel. The service , decoration, location. It’s my third time staying in this hotel and I stayed at 6 other resorts in tulum but this is the best for the buck. Highly recommended
Verified review

10/10 Exceptional

Love the jungle view! The room is surprisingly clean. The huge floor to ceiling window is amazing!
Verified review

10/10 Exceptional

The two receptionist were so helpful planning my days out while I was there. Idk what I would’ve done without them. Everything was beautiful as well as the people.
Verified review

6/10 Good

The location is convenient. There’s a local food court area close and it was great. I really didn’t feel welcomed during my stay. The check in procedures and policies were overwhelming. The daily security deposit instead of a flat rate is a lot and having to sign your name exactly like your passport definitely threw me off. Beside that nice place.
Verified review

10/10 Exceptional

This hotel is absolutely amazing, the property is stunning, everywhere you turned was nice to look at. Our room had a beauty private plunge pool and the main pool was even better. The staff was very friendly and helpful, the property was clean at all times. I would definitely come back here and I recommend it for anyone that loves a nature type of vibe. 10/10
Verified review

10/10 Exceptional

We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!
Verified review

10/10 Exceptional

Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.
Verified review

8/10 Very good

Rumble in the Jungle

This hotel has great service with the jungle feel. Food and drinks were pricey but decent. As beautiful as the atmosphere is the location is close to a highway which was noisy and kills the vibe to an extent. Security is a bit of a concern as the room locks are merely that of a bathroom door. We enjoyed that it is a smaller hotel and it felt like a home away from home with a quick walking distance to downtown.