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Una Vida

4.5 star property
Luxury hotel in Tulum with spa and outdoor pool

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional
Located near Tulum Mayan Ruins, Una Vida offers a luxury retreat with a poolside bar and Mexican cuisine at Ananda. Indulge in al fresco dining, explore the garden, or rejuvenate with a massage at the onsite spa. With free in-room WiFi and helpful multilingual staff, your stay is sure to be an unforgettable getaway.
VIP Access
$93 nightly
The total price is $116
Jul 5 - Jul 6
Total with taxes and fees

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking

Why we love this property

Flavorful dining options
The restaurant serves vibrant Mexican cuisine with garden views, while a charming café, elegant bar, and romantic private picnics await guests.
Spa serenity
A full-service spa offers daily pampering with in-room massage options available. The hotel garden provides a peaceful retreat for post-treatment relaxation.
Luxury sleep retreat
Slip between premium sheets on a pillowtop mattress with a down comforter. Pamper yourself with in-room massages and champagne service on the balcony.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Quadruple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury House

Luxury House | Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury House

  • 3229 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Large Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premier Room

Premier Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jungle Studio

Jungle Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

Jungle Studio

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Tropical Room - Terrace

Tropical Room - Terrace | Premium bedding, down comforters, pillowtop beds, in-room safe

Tropical Room - Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780

What's nearby

  • Hospital de Tulum - 11 min walk - 1.0 km
  • Dos Aguas Park - 16 min walk - 1.4 km
  • Holistika Art Walk - 3 min drive - 1.8 km
  • Tulum Mayan Ruins - 13 min drive - 7.0 km
  • Tulum Beach - 13 min drive - 7.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Cancun Intl. Airport (CUN) - 99 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪El Camello Jr - ‬6 min walk
  • ‪Palma Central - ‬5 min walk
  • ‪Burrito Amor - ‬9 min walk
  • ‪Aroma Cafe Tulum - ‬8 min walk
  • ‪mera - ‬10 min walk

About this property

Una Vida

  • Una Vida puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can indulge in massages at the spa, and Mexican cuisine is served at Ananda, which is open for breakfast and lunch. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a snack bar/deli. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 17 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Limited onsite parking (max 1 space per unit)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private picnics
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Scuba diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 11 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Full-service spa

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Ananda - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: USD 60 per accommodation, per day

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 130 per vehicle (one-way, maximum occupancy 5)
  • Area shuttle and beach shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Una Vida Villa Tulum
Una Vida Tulum
Una Vida Hotel Tulum
Una Vida Hotel
Una Vida Hotel
Una Vida Tulum
Una Vida Hotel Tulum

Frequently asked questions

Does Una Vida offer free cancellation for a full refund?

Yes, Una Vida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Una Vida?

Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 9:00 PM.

Are pets allowed at Una Vida?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Una Vida?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Una Vida?

Yes, an airport shuttle is available. The charge is USD 130 per vehicle one-way.

What are the check-in and check-out times at Una Vida?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Una Vida and nearby?

Have fun with nearby activities like fishing and scuba diving. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Una Vida also has a garden.

Are there restaurants at or near Una Vida?

Yes, Ananda offers alfresco dining, Mexican cuisine, and garden views.

Does Una Vida have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Una Vida like?

Una Vida is in Tulum City Center, a short 15-minute walk from Dos Aguas Park.

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Reviews

Una Vida Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was serene, beautifully designed, and offered a perfect spot for relaxation. (14 reviews)
  • Beaches are within a 15-minute drive from the property, offering easy access to nearby beaches. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Ambience
Amenities
Restaurant
Trip
Towns
Concierge
Jungle

Reviews

Verified

10/10 Exceptional

Beautoful hotel with great amenities and staff
Bevan, 5-night trip
Verified

10/10 Exceptional

We had a lovely 5 night stay at Una Vida! The staff was were exceptional and took great care of us. Thank you!
Kaitlyn, 4-night trip
Verified

10/10 Exceptional

Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.
Thomas, 10-night trip
Verified

10/10 Exceptional

We stayed in a private villa & it was so beautiful!
Caroline, 1-night trip
Verified

10/10 Exceptional

Beautiful pool and rooms. Excellent customer service.
Cara, 1-night trip
Verified

10/10 Exceptional

Really impressive hotel

A great hotel with a welcoming and friendly atmosphere. The pool area, overall decor and the room were really impressive!
Sam, 8-night trip
Verified

10/10 Exceptional

Staff was amazing and pool and overall hotel was gorgeous and tropical.
Matthew, 6-night trip
Verified

10/10 Exceptional

I love this property, the staff is so attentive and they care for every detail. I’ve been there several times and I intend to be back soon :)
clara, 4-night trip
Verified

10/10 Exceptional

The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
Baruni, 1-night trip
Verified

10/10 Exceptional

We had a lovely time at Una vida. We had reserved the one bedroom suite via Expedia in which photographs had shown a bathtub however our suite did not have a bathtub. We inquired with the staff and the following day we were switched to another one bedroom suite which did have both the shower and a bath as we had been looking forward to. Other than this, the room was excellent, very clean. The staff were very attentive and kind. The best part is the yoga type classes available at Bardo at no extra cost. We visited late December and thus seemed less busy at this time so the complex was quiet. The pools are lovely particularly the accessible Bardo pool. We had a wonderful stay and would recommend Una vida if your looking for a relaxing stay in walking distance of downtown Tulum.
Ilyse, 4-night trip
Verified

10/10 Exceptional

Love the ambiance and pools/ decor - the ability to use shared amenities with hotel bardo is a plus as well. The breakfast is always amazing, I have been to una vida a few times and will be back.
Andre, 1-night trip
Verified

10/10 Exceptional

Loved this place. The staff was absolutely excellent! I will definitely come back.
clara, 2-night trip
Verified

6/10 Good

The location is convenient. There’s a local food court area close and it was great. I really didn’t feel welcomed during my stay. The check in procedures and policies were overwhelming. The daily security deposit instead of a flat rate is a lot and having to sign your name exactly like your passport definitely threw me off. Beside that nice place.
Jasmine, 2-night trip
Verified

10/10 Exceptional

Una Vida is a first class hotel with beautifully amenities.
Brian, 4-night trip
Verified

10/10 Exceptional

Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!
Susan, 5-night trip
Verified

10/10 Exceptional

I had an amazing stay wished I could stay there longer, will definitely be back highly recommend this place, can’t go wrong for the price. Among staff wished I remembered all the names one name that stood out Nico, gave an amazing tour of the property, very nice and private 5 Stars
Daniyel, 1-night trip
Verified

10/10 Exceptional

It’s my third time at this hotel

I just love everything about this hotel. The service , decoration, location. It’s my third time staying in this hotel and I stayed at 6 other resorts in tulum but this is the best for the buck. Highly recommended
Sophia, 1-night trip
Verified

10/10 Exceptional

Love the jungle view! The room is surprisingly clean. The huge floor to ceiling window is amazing!
Kevin, 1-night trip
Verified

10/10 Exceptional

We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!
esther, 4-night trip
Verified

10/10 Exceptional

Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.
Piper, 4-night trip
Verified

10/10 Exceptional

The two receptionist were so helpful planning my days out while I was there. Idk what I would’ve done without them. Everything was beautiful as well as the people.
COURTNEY, 4-night trip
Verified

8/10 Very good

Rumble in the Jungle

This hotel has great service with the jungle feel. Food and drinks were pricey but decent. As beautiful as the atmosphere is the location is close to a highway which was noisy and kills the vibe to an extent. Security is a bit of a concern as the room locks are merely that of a bathroom door. We enjoyed that it is a smaller hotel and it felt like a home away from home with a quick walking distance to downtown.
Richard, 3-night trip
Verified

10/10 Exceptional

This hotel is absolutely amazing, the property is stunning, everywhere you turned was nice to look at. Our room had a beauty private plunge pool and the main pool was even better. The staff was very friendly and helpful, the property was clean at all times. I would definitely come back here and I recommend it for anyone that loves a nature type of vibe. 10/10
ALEIDA, 5-night trip
Verified

10/10 Exceptional

Our family of three—two adults and one teenager—stayed in the one-bedroom suite, and it was absolutely perfect. From the moment we arrived, it felt like stepping into an oasis of tranquility. The atmosphere was peaceful and calming, setting the tone for a truly relaxing getaway. Every aspect of our stay exceeded expectations—the beautifully designed rooms, the serene pool area, the exceptional dining, and the attentive, friendly staff all contributed to an unforgettable experience. We spent a full week here and loved every moment. Having a car was a great advantage (which I highly recommend for Tulum), as the location was conveniently close to everything we wanted to explore. Without hesitation, we would stay here again and highly recommend it to others seeking a perfect Tulum escape.
Rick, 7-night trip
Verified

8/10 Very good

Con- Stayed on the property for 1 week and never had hot water for showering. It being a tropical warm area it was manageable but not alway the most comfortable. Brought it up to service desk but couldn’t get a good answer or a fix to the issue. Pro- staff was very accommodating for food, drinks and safe travel. Atmosphere was very peaceful and pleasant. Inside the property was absolutely gorgeous and safe.
Chad E, 7-night trip