10/10 Exceptional
Very beautiful interior. Suite was amazing. Staff were extremely friendly
Bouran
Bouran, 1-night trip
The Ritz-Carlton, Macau
Luxury hotel with full-service spa, connected to a shopping center, near Venetian Macao Casino
On the vibrant Cotai Strip, The Ritz-Carlton, Macau offers a luxurious retreat. Indulge in Thai massages and Ayurvedic treatments at the spa or explore Michelin star-rated dining options. With an outdoor pool featuring a lazy river and children's club activities for all ages.
Exceptional
Popular amenities
- Pool
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- 3 restaurants and bar/lounge
- Full-service spa
- Outdoor pool and lazy river
- Free water park
- Breakfast available
- Free airport shuttle
- Free area shuttle
- Fitness center
- Sauna
- Steam room
- Children's pool
For families (6)
- Free cribs/infant beds
- Children's pool
- Children's club (surcharge)
- Refrigerator
- Private bathroom
- Separate bathtub and shower
$450 nightly
$471 total
Mar 2 - Mar 3
Total with taxes and fees
Why we love this property
Aquatic adventures
This luxury hotel dazzles with an outdoor pool, free water park, children's pool, and lazy river. Poolside amenities include a bar and pool-view restaurant.
Spa sanctuary
A full-service spa offers aromatherapy, facials, and Swedish massages daily. Guests can recharge in the sauna, steam room, and rooftop garden.
Rooftop garden oasis
Bask in sunshine at this luxury hotel's refreshing rooftop garden. The pool-view restaurant serves as the perfect spot to unwind after exploring.
Room options
Showing 6 of 6 rooms
Premier Suite, 1 Bedroom (Club, Lounge Access)
Exceptional
Highlights
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
- City view
- 915 sq ft
- Sleeps 3
- 1 King Bed
Club Suite, 1 Bedroom (Carlton, Lounge Access)
Very good
Highlights
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Premium bedding
- City view
- 1076 sq ft
- Sleeps 3
- 1 Double Bed
Suite, 1 Bedroom
Highlights
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Premium bedding
- City view
- 1076 sq ft
- Sleeps 3
- 1 King Bed
Premier Suite, 1 Bedroom
Exceptional
Highlights
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Premium bedding
- City view
- 915 sq ft
- Sleeps 3
- 1 King Bed
Club Suite, 2 Bedrooms (Carlton, Lounge Access)
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
- 1615 sq ft
- Sleeps 5
- 2 Double Beds
Suite, 1 Double Bed
Highlights
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
- City view
- 1916 sq ft
- 2 bedrooms
- Sleeps 5
- 1 Double Bed
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About the neighborhood
Estrada da Baía da Nossa Senhora da, Esperanca, Cotai, 853
About this property
The Ritz-Carlton, Macau
Located just 3.5 mi (5.7 km) from the airport, The Ritz-Carlton, Macau offers a free shuttle at scheduled times. Guests can visit the spa to be pampered with deep-tissue massages, facials, or detox wraps, and Lai Heen, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a free water park, an outdoor pool, and a lazy river. Public transportation is just a short walk: Pai Kok Station is 8 minutes and Stadium Station is 11 minutes.
At a glance
Property amenities
Room amenities
Special features
Frequently asked questions
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The Ritz-Carlton, Macau Reviews
Exceptional
9.8
Cleanliness
9.4
Location
9.6
Staff & service
9.8
Property conditions & facilities
10/10 Exceptional
Excellent service! Stuff is the best.
vito
vito, 2-night trip
10/10 Exceptional
Excellent service
Vincent
Vincent, 1-night trip
10/10 Exceptional
A great experience.
yufei
yufei, 1-night trip
10/10 Exceptional
All workers is very nice and friendly
Jason Zhao Sheng
Jason Zhao Sheng, 4-night trip
10/10 Exceptional
Excellent hotel and staff
Excellent hotel. I booked the suite. And didn’t know they included free limousine, 5 free meals per day! It really worth the value. Hotel staff are super super nice. Room are crazy pretty! Excellent amenities. Using the top brand.
Sau Mei May
Sau Mei May, 1-night trip
10/10 Exceptional
fav hotel in china
Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access.
The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila
My family and I will not stay anywhere else in Macau now.
++++recommend!
Alice
Alice, 1-night trip
10/10 Exceptional
very good
TAKUJI
TAKUJI, 2-night trip
10/10 Exceptional
The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good!
If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable!
The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service.
I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special.
The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel.
Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.
Cary
Cary, 2-night trip
10/10 Exceptional
ホテルマンのサービスがとても良かったです。
MASUDA
MASUDA, 3-night trip
10/10 Exceptional
十分滿意，服務人員真的很親切，幾乎可以說是面面俱到
MingHsien
MingHsien, 1-night trip
10/10 Exceptional
최고의 서비스, 청결, View 모두 만족했습니다
더 리츠칼튼 마카오의 모든 서비스와 객실 상태에 대 해 크게 만족했습니다.
덕분에 너무나도 좋은 경험과 추억을 만들고 왔습니다.
모든 직원분들이 친절했고, 특히 김우진 담당님께서 직접 쓰신 편지와 선물에 크게 감동했습니다.
주변사람들에게도 마카오를 방문한다면 더 리츠칼튼 마카오를 적극적으로 추천하고 싶습니다.
덕분에 좋은 기억들 만들고 왔습니다.
감사합니다.
OKyeong
OKyeong, 2-night trip
8/10 Very good
環境寧靜,職員親切
食物質
Wan Sheung
Wan Sheung, 2-night trip
10/10 Exceptional
너무만족합니다! 최고의 호텔이였어요!
Seonyoung
Seonyoung, 1-night trip
10/10 Exceptional
私は日本語しか話せませんが、
ゲストリレーションズスタッフ
ホテル専属ドライバー
クリーニングスタッフ
ルームサービススタッフ
プールスタッフ
レストランスタッフ
ドアマン等
リッツカールトンマカオで出会う全てのスタッフがハートフルです。
言葉が通じなくても、翻訳機や筆談などで私たちの意図を理解しようと努めてくれます。(英語で話しかけてくれます。)
また、パーソナルサービスも一流で、私たちは何度も何度も感動しました。
Rie
10/10 Exceptional
服務一流
真係做到賓自如歸
可以臨時想要多個帳幕
可以早啲check in
可以好快回應我要求
早餐好食
唯一係張床唔係太好瞓
Ming
Ming, 2-night trip
10/10 Exceptional
很棒的住宿經驗
非常棒的酒店，人員的服務態度和環境清潔無懈可擊，👍
Verified traveler
1-night trip
10/10 Exceptional
완벽!!
완벽한 서비스에 감동했습니다
sungjin
sungjin, 1-night trip
8/10 Very good
肉泡很差
房肉的浴袍質地很差 有失望的感覺，可以參考下香港千禧新世界的浴泡 相差很遠
tat fung
tat fung, 1-night trip
10/10 Exceptional
很滿意的一次住宿，無論check in，早上吃早餐，以至check out,職員態度非常好，服務周到！房間亦非常舒適，一定會再入住！
Oi Yan
Oi Yan, 1-night trip
8/10 Very good
家庭遊
中秋假期帶同小朋友住宿，酒店員工對小朋友十分友善，服務都很好，小朋友玩得好開心
Hao I
Hao I, 1-night trip
8/10 Very good
酒店整體感覺來說，可以，房間乾淨，舒適！
但對於一間5星級酒店來說，酒店人員略欠熱情，而泊車的時候，酒店內的代客泊車服務取消，但指引不足，有點不足。
Cherrie
Cherrie, 1-night trip
10/10 Exceptional
Great service and beautiful hotel
It was a wonderful stay. From check in to check out, the service is so good! The room is spacious and clean. The decorations they arranged for my birthday and the amenities they prepared for my little daughter are thoughtful enough! I believe I will visit again in the soon future~
Wai Mei
Wai Mei, 1-night trip
8/10 Very good
房間舒適, 服務好!
很好, 慶祝生日還幫忙做了一些佈置, 還送了一個大蛋糕及紅酒, 很貼心. 只是冰箱不能用, 因此蛋糕及其他食品不能雪藏,較為不便.
Verified traveler
1-night trip
10/10 Exceptional
房間乾淨，環境好，工作人員態度好
Verified traveler
1-night trip
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