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Home2 Suites by Hilton Rochester Henrietta, NY

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Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower) | Living area | Flat-screen TV
Studio, 2 Queen Beds, Accessible, Bathtub | Living area | Flat-screen TV
Desk, laptop workspace, blackout curtains, iron/ironing board
Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower) | Living area | Flat-screen TV
Premier Suite, 1 Queen Bed, Accessible (Mobility & Hearing) | Living room | Flat-screen TV

Overview of Home2 Suites by Hilton Rochester Henrietta, NY

Home2 Suites by Hilton Rochester Henrietta, NY

3.0 star property
3-star Rochester hotel with indoor pool

8.6/10 Fabulous

1,009 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
999 Jefferson Road, Rochester, NY, 14623

Room options

About this area

What's nearby

  • Rochester Institute of Technology - 7 min drive
  • University of Rochester - 10 min drive

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 8 min drive
  • Rochester Station - 15 min drive

Restaurants

  • Sticky Lips BBQ Juke Joint - 4 min walk
  • Palmer's Direct To You Market - 5 min walk
  • Sodam Korean House - 7 min walk
  • The King and I - 9 min walk
  • Red Robin - 12 min walk

About this property

Home2 Suites by Hilton Rochester Henrietta, NY

Home2 Suites by Hilton Rochester Henrietta, NY is a great choice for a stay in Rochester. You can go for a morning swim at the indoor pool, and visit the fitness centre for a workout. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in available
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lb per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls and off-lead area available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning
  • Coffee/tea in a common area
  • BBQs
  • Snack bar/deli

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (600 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Library
  • Fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Double sofa bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Oven

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 125 per day
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Home2 Suites Hilton Henrietta
Home2 Suites Hilton Henrietta Hotel
Home2 Suites Hilton Henrietta Hotel Rochester NY
Home2 Suites Hilton Rochester Henrietta NY
Home2 Suites Hilton Rochester Henrietta NY Hotel
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta, NY Hotel
Home2 Suites by Hilton Rochester Henrietta, NY Rochester
Home2 Suites by Hilton Rochester Henrietta, NY Hotel Rochester

Frequently asked questions

Does Home2 Suites by Hilton Rochester Henrietta, NY offer free cancellation for a full refund?
Yes, Home2 Suites by Hilton Rochester Henrietta, NY does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Home2 Suites by Hilton Rochester Henrietta, NY?
As of 4 Feb 2023, prices found for a 1-night stay for 2 adults at Home2 Suites by Hilton Rochester Henrietta, NY on 20 Feb 2023 start from $114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Home2 Suites by Hilton Rochester Henrietta, NY?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Home2 Suites by Hilton Rochester Henrietta, NY?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Home2 Suites by Hilton Rochester Henrietta, NY?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lb per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 125 per day. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Home2 Suites by Hilton Rochester Henrietta, NY?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Home2 Suites by Hilton Rochester Henrietta, NY?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-in and contactless social distancing and check-out are available.
What is there to do at Home2 Suites by Hilton Rochester Henrietta, NY and nearby?
Home2 Suites by Hilton Rochester Henrietta, NY has an indoor pool and a fitness centre.
Are there restaurants at or near Home2 Suites by Hilton Rochester Henrietta, NY?
Yes. Nearby restaurants include Sticky Lips BBQ Juke Joint (4-min walk), Palmer's Direct To You Market (5-min walk) and Sodam Korean House (7-min walk).
What's the area around Home2 Suites by Hilton Rochester Henrietta, NY like?
Home2 Suites by Hilton Rochester Henrietta, NY is a short 8-minute drive from Rochester, NY (ROC-Greater Rochester Intl.) and 19 minutes' walk from Marketplace Mall.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

8/10 Very good

Fair value for the price
On arrival, we were given a room different than the one booked. Had booked a room with two double beds sleeping 4, ended up with one double and a sofa bed and not looking one bit as the pictures on the website at booking so definitely not the same room... Upon bringing that up at the front desk, we were given a second room at no extra charge so kudo for that. For the rest, rooms with "full kitchen" are not 100% full kitchen as there is just a microwave for cooking something, no stovetop, no oven as you would get at homewood suites. Beds were not the bests - kind of soft mattresses. Pillows the same. Heating unit was keeping blowing hot air no matter what the set up. Breakfasts were palatable.
Jean, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Sue, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

An Overnight Stay
Pool was nice. Breakfast was good. Room was huge. I would recommend this hotel.
Bonny, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Would never stay here again.
When we arrived there was obvious blood stains on one of our pillows, we asked for a new one and 2 extras and we got 3 more stained pillows, one of which had not 1 but 2 obvious blood stains on them. They gave us “brand new” pillows after that but they were flat and uncomfortable because they need time to inflate or whatever. The bathroom door was hard to open and close because there’s no handle, the microwave handle was broken. The room size is nice but overall an awful experience. This hotel needs a proper inspection.
First pillow.
One of the second round
Another of the second round
Picture of broken microwave handle, not a big deal in comparison to the pillows.
Andrew, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

I'm not sure how this hotel is rated so highly. This place just didn't live up to my expectations. The walls are paper-thin and we could hear folks out in the hallway, in the rooms next to us, and in the rooms above us very easily throughout the night. The heater was loud. The shower door was basically broken. The front desk staff mistakenly tried to charge me twice even though I'd already paid through Hotels.com. It's a conveniently located hotel and the free breakfast and wi-fi were nice, but there's not much else positive I can say about our stay.
Robert, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Decent budget accommodations.
Room was spacious, beds were on the soft side but comfortable. Our room had a weird dip where the kitchen and carpet met, that caused us to trip a fair bit. My biggest complaint would be the walls are very thin, and you can hear conversations from the next room. Earplugs are a must! Otherwise convenient location, decent budget accommodations.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Try to always stay here when in the area
Jenn, 1-night trip
Verified Expedia guest review