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All properties in Montego Bay, Saint James, Jamaica
1 room, 2 adults

Riu Palace Jamaica All Inclusive - Adults Only

4-star4 stars
Mahoe Bay - Ironshore P O, Montego Bay, Saint James, Jamaica, 800-246-8357

Montego Bay beachfront property with 5 restaurants and spa
  • Free buffet breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Jamaica may have travel restrictions in place due to COVID-19. 

  • No Tennis courts on premises all restaurants were close most oft the days. the food was…Feb 17, 2021
  • The hotel was nice the staff was awesome I wish I could bring the food back Feb 1, 2021

Riu Palace Jamaica All Inclusive - Adults Only

More Info: 866-539-0031

  • Junior Suite, Jetted Tub, Ocean View (L)
  • Junior Suite, Jetted Tub, Ocean View (U)
  • Junior Suite, Jetted Tub, Oceanfront (L)
  • Junior Suite, Jetted Tub, Oceanfront (U)
  • Junior Suite, Jetted Tub, Garden View (L)
  • Junior Suite, Jetted Tub, Garden View (U)
  • Premium Suite, Jetted Tub, Ocean View (L)
  • Premium Suite, Jetted Tub, Ocean View (U)
  • Junior Suite, Jetted Tub, Courtyard View (U)
  • Junior Suite, Jetted Tub, Ocean View (B2C-US)
  • Junior Suite, Jetted Tub, Oceanfront (B2C-US)
  • Junior Suite, Jetted Tub, Garden View (B2C-US)
  • Premium Suite, Jetted Tub, Ocean View (B2C-US)
  • Junior Suite, Jetted Tub, Courtyard View (B2C-US)
  • Junior Suite (C)
  • Junior Suite, Garden View (C)
  • Junior Suite, Courtyard View (C)
  • Junior Suite, Ocean View (C)
  • Junior Suite, Oceanfront (C)
  • Suite, Jetted Tub, Ocean View (C)
  • Junior Suite, Jetted Tub, Ocean View
  • Junior Suite, Jetted Tub, Oceanfront
  • Junior Suite, Jetted Tub, Garden View
  • Premium Suite, Jetted Tub, Ocean View
  • Junior Suite, Jetted Tub, Courtyard View

What’s around Riu Palace Jamaica All Inclusive - Adults Only

Landmarks

  • On the beach
  • Blue Diamond Shopping Centre - 3 min walk
  • Whitter Village - 4 min walk
  • SuperClubs Ironshore Golf and Country Club - 31 min walk
  • Rose Hall Great House - 5.1 mi / 8.2 km
  • Half Moon Golf Course - 3.6 mi / 5.8 km
  • Dead End Beach - 4.1 mi / 6.6 km
  • Montego Bay Convention Centre - 4.6 mi / 7.4 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 6 min drive

At a glance

Key facts

Size

  • 288 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-11 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Jamaica may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No onsite parking

Payment types at the property

Other information

  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • 4 bars/lounges
  • 2 swim-up bars
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 3
  • Pool sun loungers
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa tub
  • Kayaking on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Windsurfing on site
  • Golfing nearby
  • Rafting nearby
  • Nightclub
  • Pool umbrellas
  • Health club
  • Sauna
  • Free use of nearby fitness center
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 178
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
Languages Spoken
  • English
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Number of living rooms
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing
  • Water fitness

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Golf green fees
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Montego Bay - This buffet restaurant serves breakfast, lunch, and dinner.

LAcquedotto - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Krystal - This theme restaurant specializes in fusion cuisine and serves dinner only. Open daily.

Seaside - This steakhouse serves dinner only. Open daily.

Zen - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Tennis on site
  • Kayaking on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Rafting nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Riu Palace Jamaica All Inclusive - Adults Only’s small print

Also known as

  • Jamaica Palace
  • Riu Jamaica Inclusive Adults
  • Riu Palace Jamaica All Inclusive Adults Montego Bay
  • Riu Palace Jamaica All Inclusive Adults
  • Riu Palace Jamaica Adults Montego Bay
  • Riu Palace Jamaica Adults
  • Riu Palace Jamaica All Inclusive Adults Only
  • Riu Jamaica Inclusive Montego
  • Riu Palace Jamaica All Inclusive - Adults Only Montego Bay
  • Jamaica RIU
  • Jamaica RIU Palace
  • Palace Jamaica
  • RIU Jamaica
  • RIU Jamaica All Inclusive
  • RIU Jamaica Palace
  • RIU Palace
  • RIU Palace Jamaica

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) and Covid-19 Health Protocol (RIU).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Riu Palace Jamaica All Inclusive - Adults Only

  • Does Riu Palace Jamaica All Inclusive - Adults Only offer free cancellation for a full refund?
    Yes, Riu Palace Jamaica All Inclusive - Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Riu Palace Jamaica All Inclusive - Adults Only?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Riu Palace Jamaica All Inclusive - Adults Only?
    Sorry, there's no onsite parking at Riu Palace Jamaica All Inclusive - Adults Only.
  • Is there a pool at Riu Palace Jamaica All Inclusive - Adults Only?
    Yes, there are 3 outdoor pools.
  • Are pets allowed at Riu Palace Jamaica All Inclusive - Adults Only?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Riu Palace Jamaica All Inclusive - Adults Only?
    You can check in from 4:00 PM - 11 PM. Check-out time is 11:00 AM.
  • Are there restaurants at or near Riu Palace Jamaica All Inclusive - Adults Only?
    Yes, there are 5 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Mystic India (4-min walk), Seagrape Terrace (2.4 mi), and Air Margaritaville (2.7 mi).
  • What is there to do at Riu Palace Jamaica All Inclusive - Adults Only and nearby?
    Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Riu Palace Jamaica All Inclusive - Adults Only also has 2 swim-up bars, a nightclub, and a sauna, as well as a health club, a garden, and access to a nearby health club.

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Recent reviews

Superb 9.0 From 564 reviews

Good 6.0
The rooms were damp, my bedsheets always felt wet, the WiFi wasn’t too good
us5 night trip
Fair 4.0
Nothing. It wasnt the property that i paid for. My resort was closed when i arrived
Miles, us3 night trip with friends
Exceptional 10.0
There is no walking on the beach .need some maintenance on pedal boat
us8 night family trip
Exceptional 10.0
LOve the adults only, such a great way to step away from all the action and truly relax, with amazing service
us5 night romance trip
Good 6.0
This hotel is an adult inclusive but felt it catered to an older crowd versus being generic for all adults. But I supposed that is what Riu Reggae is for for. They partied over there. Checked into my room and it was not ready at all. The staff gave me another, but that room smelled like meadow, so for the third try, I move into a decent room. However the room was right by the elevator, and I heard a bunch of noise the next morning from the house keeping and the others staff members. The other days were quiet once I said something. The overall stay was ok because I was able to visits the other two resorts for free with my stay. The staff was always nice and willing to help, especially Johneva at the from the desk! Excellent customer service!
us3 night romance trip
Good 6.0
Beach was small. Walking limited. Could not make reservations for the specialty restaurants. It took several complaints, a room move and more complaints to get the air conditioning fixed (too cold in room - brrrr). Long walk to tennis courts. Buffet food was quite good.
us7 night romance trip
Exceptional 10.0
You truly are treated like royalty. We had a wonderful time. Wonderful staff, amenities, and grounds. Not crowded and a completely relaxed, adult atmosphere. We'll definitely go back.
us5 night romance trip
Exceptional 10.0
Excellent staff and service. Lots of activities and lots of fun.
Mario, us7 night family trip
Exceptional 10.0
Everything was great, this was our second time at this same resort and we would go again! My only complaint is that every morning around 6AM it sounded like someone was throwing glass at the wall!
Chrissy, us8 night trip with friends
Very Good 8.0
It is only two miles from the airport. The entire staff was very friendly and hard-working. The beach and pool areas were well kept. Adults only was a major plus. Two of the a la cart restaurants only had about 10-12 tables, so if you weren't in line at 6 pm you'd have to wait for the second serving around 8 pm. The steakhouse served thin 010oz steaks so if you're hungry, make sure to order two. Same thing with the Italian restaurant, small portions. THe buffet was above average.
us5 night family trip

Riu Palace Jamaica All Inclusive - Adults Only