Guests
All properties in Ocho Rios, Saint Ann, Jamaica

Moon Palace Jamaica – All Inclusive

Beachfront property in Ocho Rios with spa and beach bar

  • Free WiFi and free parking
From
$250

Image gallery

  • Beach
  • Beach
  • Beach
  • Beach
  • Beach
Beach. Image 1 of 127
1 / 127Beach
Main Street, Ocho Rios, Saint Ann, Jamaica
8.6.Fabulous.
  • Nice and relaxing

    Oct 9, 2021

  • It was amazing, staff were friendly, food was great.customer service was great I can’t…

    Sep 24, 2021

See all 514 reviews

Official standards

This property advises that it adheres to COVID-19 Health Protocol (Jamaica) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Dining options
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 705 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • Full-service spa
  • 4 outdoor pools

Feel at home

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Private bathroom

What’s around

  • On the beach
  • Ocho Rios Craft Park - 3 min walk
  • Ocho Rios Clock Tower - 5 min walk
  • Turtle River Park - 6 min walk
  • LandMark Plaza - 10 min walk
  • Reggae Xplosion Museum - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Deluxe Ocean View with balcony, Kids & Teens Free + Flex cancellation options
  • Deluxe Ocean View, 2 Double Beds, flex cancellation options.
  • Honeymoon Deluxe, Flex cancellation options
  • Family Room, 2 Bedrooms, Kids & Teens Free + Flex cancellation options
  • Deluxe Resort View, 2 Double Beds, Flex cancellation options
  • Presidential Room, 2 Bedrooms, Ocean View
  • Deluxe Ocean View with King Bed, flex cancellation options.
  • Deluxe Resort View, 1 King Bed, Flex cancellation options
  • Governor Suite, Flex cancellation options
  • Walk Out Suite, Kids & Teens Free + Flex cancellation options
  • Junior Suite Ocean View, Kids & Teens Free + Flex cancellation options
  • Deluxe Resort View, 2 Double Beds, Flex cancellation options

What’s around

Landmarks

  • On the beach
  • Ocho Rios Craft Park - 3 min walk
  • Ocho Rios Clock Tower - 5 min walk
  • Turtle River Park - 6 min walk
  • LandMark Plaza - 10 min walk
  • Reggae Xplosion Museum - 11 min walk
  • Taj Mahal Mall - 12 min walk
  • Island Village - 12 min walk
  • Columbus Foot Beach - 15 min walk
  • Mahogany Beach - 16 min walk
  • Ocho Rios Baptist Church - 17 min walk

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive
  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive
map
See on map
Main Street, Ocho Rios, Saint Ann, Jamaica

At a glance

Size

  • 705 rooms
  • Arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • 24-hour room service

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Ecotours on site
  • Playground on site
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Nightclub
  • Beach towels
  • Arcade/game room
  • Billiards or pool table

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Elevator
  • ATM/banking
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Visual fire alarm

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch Smart TV
  • IPod docking station

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Dancing
  • Water fitness

Entertainment
  • Onsite entertainment and activities
  • Access to onsite nightclubs

Not included
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Windsurfing
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Spa

AWE SPA has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Buccaneers Reef - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Gondola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Pier 8 - Overlooking the pool, this restaurant specializes in seafood and serves lunch and dinner. Open daily.

Momo - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Boulangerie - Onsite coffee shop. Open 24 hours. Open daily.

Recreation

On Site

  • Fitness facilities
  • Fitness classes on site
  • Ecotours on site
  • Playground on site

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby

Fees & policies

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa
  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Moon Palace Jamaica Grande All Inclusive Ocho Rios
  • Moon Palace Jamaica Ocho Rios
  • Hotel Moon Palace Jamaica Ocho Rios
  • Ocho Rios Moon Palace Jamaica Hotel
  • Hotel Moon Palace Jamaica
  • Moon Palace Jamaica All Inclusive
  • Moon Palace Jamaica Grande All Inclusive
  • Moon Palace Jamaica Ocho Rios
  • Moon Palace Jamaica All Inclusive Hotel Ocho Rios
  • Moon Palace Jamaica All Inclusive Hotel
  • Moon Palace Jamaica All Inclusive Ocho Rios
  • Moon Jamaica Inclusive inclus
  • Moon Palace Jamaica All Inclusive
  • Hotel Moon Palace Jamaica – All Inclusive Ocho Rios
  • Ocho Rios Moon Palace Jamaica – All Inclusive Hotel
  • Hotel Moon Palace Jamaica – All Inclusive
  • Moon Palace Jamaica – All Inclusive Ocho Rios
  • Moon Palace Jamaica Grande All Inclusive
  • Moon Palace Jamaica
  • Moon Jamaica All Inclusive
  • Moon Palace Jamaica – All Inclusive Ocho Rios
  • Moon Palace Jamaica All Inclusive All-inclusive property
  • Moon Palace Jamaica Grande Ocho Rios
  • Moon Palace Jamaica All Inclusive Ocho Rios
  • Moon Palace Jamaica All Inclusive
  • Moon Palace Jamaica – All Inclusive All-inclusive property
  • All-inclusive property Moon Palace Jamaica – All Inclusive
  • Moon Palace Jamaica – All Inclusive Ocho Rios
  • Moon Palace Jamaica Grande All Inclusive
  • Moon Palace Jamaica
  • Moon Jamaica All Inclusive
  • Moon Palace Jamaica Grande
  • Moon Palace Jamaica All Inclusive Ocho Rios
  • Moon Palace Jamaica Hotel Ocho Rios
  • Moon Palace Jamaica Ocho Rios

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Moon Palace Jamaica – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there are 4 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 5 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include Mongoose Jamaica (3-min walk), Moon Palace Jamaica (4-min walk), and Taste Of India (4-min walk).
  • Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes aerobics and ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Moon Palace Jamaica – All Inclusive also has 2 swim-up bars, 2 poolside bars, and a nightclub, as well as a fitness center, spa services, and an arcade.
8.6.Fabulous.
  • 8.0.Very Good

    For the money Moon Palace is one of the best

    Easy check in. No fuss. Room wasn't quite ready for me so I was able to roam around a bit. One thing they need to be more proactive on is the hand sanitizing. There are stations around the place but they should have sanitized my hands or point me to one once I entered the lobby. Not a problem though. I found a station and sanitized. The room was fantastic. Great view of the bay. Great amenities - slippers robe mini bar free. The food ranged between above average to excellent. Loved the 24 hour free room service and the 24 hour coffee pastry shop. That was my favorite destination. The Italian restaurant needs to up their game. No rolls or wine offered. This is an Italian restaurant. Those should be automatic. Momo restaurant Teppanyani was a fantastic experience. Book it if you can. So was breakfast. Excellent offerings. Great start for the day. Switching gears a bit. Spa - meh. Booked a couples massage. Was not impressed. In fact I think they cheated on the time by 5 to 10 minutes. Game room. Excellent. My inner child was released on the arcade games. It was fun to do that again. Good nightly entertainment. Great staff ensuring thst you didn't have to get up to go to a bar for drinks. The only significant downside (apart from the spa) I found was the lack of beach care. Seaweed has overgrown the beach and that made swimming unpleasant. This needs fixing. Overall definitely recommend because for the money it is the best value

    ROBIN, 2 night trip with friends, Sep 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I love it I’m coming back soon

    Soama, 6 night trip, Aug 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing

    Loved everything about it. Hotel was great. Perfect atmosphere.

    Paul, 1 night family trip, Aug 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Re think your menu choices

    Overall the property was great most of the staff was friendly and courteous there were a few rotten apples I found some of the bartenders by the pool to be off putting. The food in the buffet wasn't all that great there was a lot of process stuff I think you guys should invest in fresh locally grown stuff like the fish and vegetables. I had dinner in one of the specialty restaurants the Asian restaurant and I was shocked that most of the stuff was frozen processed food

    Delroy, 3 night trip, Jul 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This place was amazing! The spa was one of the best I’ve seen at a hotel and the services were great. Some hotels say all-inclusive with exceptions, however, at Moon Palace premium drinks, room service and all the restaurants really were included. I will say my only disappointment was overlooking the airport shuttle. It is free if you fly into Montego Bay, and costs $198 for two people from Kingston. Kingston was the cheaper more logical choice because it’s the same distance from the hotel as MBJ so I took issue as to why one costs and the other was free/included. Overall, it was a really amazing experience. Also, take the time to arrange some excursions with Chukka, the local tourism company. They are Jamaica’s finest.

    5 night romance trip, Jul 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Best All-inclusive in Jamaica

    This is one of the best All-inclusive resort I've been to. The whole staff was friendly & very welcoming. The food was excellent & the drinks weren't watered down. The rooms were very nice with great views of the resort & ocean. The Hotel itself was very clean & well maintained. Their Covid precautions were good by having sanitizing stations at every spot. Ive told everyone about this Resort since I've returned & I even paid for membership to all of their Palace Resorts.

    7 night trip, Jul 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing place. Definitely the cleanest resort i have ever been too

    5 night family trip, Jul 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great service

    5 night romance trip, Jul 6, 2021

    Verified Expedia guest review

  • 6.0.Good

    It was okay, we were disappointed with Moon Palace . Inconsistent service all throughout.

    5 night romance trip, Jul 6, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Nice Property but service and food is below standard.

    5 night family trip, Jul 5, 2021

    Verified Expedia guest review

See all 514 reviews