Hotel ZERMAMA Zermatt

Property class: 4
Mountain hotel with restaurant, near Zermatt-Furi Gondola

Choose dates to view prices

When you stay at Hotel ZERMAMA Zermatt, you'll be within a 15-minute walk of Zermatt-Furi Gondola and Zermatt-Matterhorn Ski Paradise. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights at this Art Deco hotel include a snack bar/deli and a terrace. Fellow travelers love the helpful staff.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Free WiFi
  • Bar
  • Laundry facilities
  • Non-smoking
$198 nightly
The current price is $216 total
Total with taxes and fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Mama's Double Matterhorn

A modern bedroom with a green upholstered headboard, a wooden floor, and a patterned wall.

Mama's Double Matterhorn

9.4 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mama's Single

A modern hotel room with a wooden wall, a large bed with decorative pillows, a television mounted on the wall, and a sliding door leading to a shower area.

Mama's Single

10.0 out of 10
Exceptional
(4 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Mama's Doppel L

A modern hotel room with a large bed, a TV, a wooden dresser, and a balcony with a view of trees.

Mama's Doppel L

10.0 out of 10
Exceptional
(5 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sweet Matterhorn

A balcony with a view of a mountain and a train.

Sweet Matterhorn

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Mama's Double

A modern bedroom with a wooden wall panel, a green upholstered headboard, a large bed with white bedding, and two bedside tables with lamps.

Mama's Double

9.4 out of 10
Exceptional
(8 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for MAMA'S POOL

A modern hotel room with a large bed, green walls, and a balcony with outdoor furniture.

MAMA'S POOL

  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Position SPA

A modern hotel room with a large bed, a green upholstered bench by the window, and a view of a snowy mountain.

Pool Position SPA

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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  • Free breakfast
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  • Free WiFi
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9.6 out of 10, Exceptional, 433 reviews
$192 nightly
The price is $209
Nov 15 - Nov 16
Total with taxes and fees
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About the neighborhood

Map
Matterstrasse 23, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular Gondola - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 5 min walk - 0.4 km
  • Furi Ski Area - 5 min walk - 0.4 km
  • Matterhorn Museum - 5 min walk - 0.4 km

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 80 miles/128.7 km
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk
  • Train station pick-up (surcharge)

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Walliserkanne - ‬6 min walk
  • ‪Harry's Ski Bar - ‬3 min walk
  • ‪Restaurant Derby - ‬7 min walk
  • ‪Manud - ‬6 min walk

About this property

Hotel ZERMAMA Zermatt

  • When you stay at Hotel ZERMAMA Zermatt, you'll be within a 15-minute walk of Zermatt-Furi Gondola and Zermatt-Matterhorn Ski Paradise. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights at this Art Deco hotel include a snack bar/deli and a terrace. Fellow travelers love the helpful staff.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 29 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Train station pick-up

Other information

    • Smoke-free property

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Reviews

Hotel ZERMAMA Zermatt Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel restaurant served high-quality food with excellent cuisine and a wonderful dining experience. (15 reviews)
  • The hotel has a friendly and welcoming receptionist dog that greets guests. (3 reviews)
  • Breakfast at the hotel was good and the restaurant offered a nice dining experience. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Location
Room
View
Service staff
Train station

Reviews

Verified review

10/10 Exceptional

Lovely staff, quality kitchen, don't let this cheaper hotel under your guard. They provide a quality product. Even got an upgrade to nicer room and cart drive back up the hill to the station.
Verified review

10/10 Exceptional

I liked everything about this hotel, location, restaurant, and the staff was so accommodating, it was an amazing stay! So far I am 13 days into a 28 day trip across Europe. I’ve been to Barcelona, Athens, Rome, Zermatt and Chur and this hotel is by far the best so far……Thanks Mama
Verified review

10/10 Exceptional

This is an outstanding option if you are traveling with family. We stayed at the family room, the views to the Matterhorn in your jacuzzi equipped terrace is simply amazing. The kids enjoyed having their own room. And also you can use some very cozy coats. 10/10
Verified review

10/10 Exceptional

Fabulous view, fabulous location. Great boutique style hotel! Do not hesitate to book!
Verified review

8/10 Very good

Location is great and hotel is stylish & modern. The staff was very helpful with local hiking knowledge. Rooms cleaned daily and quickly which was nice to come back to. That being said, the room was pretty hot even at the end of May. Bed and pillows also left something to be desired.
Verified review

10/10 Exceptional

Great location, beautiful views.
Verified review

10/10 Exceptional

The most stunning hotel and views from the room windows! Beautifully designed rooms and thoughtful touches everywhere you look, going above and beyond. Staff are helpful and friendly! Great location close to everything. We didn't go skiing but it looked great!
Verified review

10/10 Exceptional

Friendly staff- great location
Verified review

10/10 Exceptional

What an amazing stay at Hotel Zermama. The hotel deserves a 5 star rating. The suite was incredible, spacious with a Living Room with baclony, two well appointed bathrooms, excellent mattresses and pillows and an amazing view of Matterhorn. The staff is incredible. From the front desk, to the restaurant everyone was attentive, friendly and went out of their way to assist in any way. Special thank you to Victoria who helped check us in and walk us to our suite, to Lilly who was extra special during our morning breakfasts, Stelios the incredible bartender and Victor who took our drink orders. In addition, the hotel manager Norberto is just amazing. Friendly, attentive, courteous, and an overall pleasant individual with a great smile and laugh.
Verified review

10/10 Exceptional

Amazing views and excellent customer service. Rooms were very nice.
Verified review

10/10 Exceptional

I loved this hotel. I was travelling solo and booked the room for a solo that was their smallest option. This ended up being one of my favourite booked hotel rooms ever. Although designed for a solo traveller, the design was brilliant. It was amazingly cozy. It was easy to unpack and not have anything to trip over. The decor was inviting and perfect. Having a window seat with a fantastic view was amazing. Food was great. I could rave and rave about this hotel. I might add that the location was unbelievable. You could easily step outside the door and see the Matterhorn. But you are very close to the train station. I would go back in a heartbeat.
Verified review

10/10 Exceptional

Cozy, modern lodge with friendly, helpful staff. I loved this hotel!
Verified review

10/10 Exceptional

Beautiful hotel! It was an easy walk from the train stop in Zermatt, and we loved its proximity to shops and restaurants. The staff was very friendly and helpful and gave us great tips for local spots to check out.
Verified review

10/10 Exceptional

Amazing!

Amazing stay, and view from the balcony. Food are brilliant, fondue with the view is a must!
Verified review

10/10 Exceptional

My wife and I loved this hotel and would stay here again in a heartbeat! Beautiful room, incredible amenities, beautiful balcony overlooking the river, which was great to hear at night through the open door. We look forward to coming back.
Verified review

10/10 Exceptional

I loved the hotels proximity to all restaurants and activities. Everyone was amazing. The hotel accommodations were top notch and the restaurant most specifically the Thai soup was phenomenal.
Verified review

10/10 Exceptional

LOVED. Greeted with the manager and his cute dog- a small boutique hotel with a perfect view of Matterhorn and balcony with that same view. They also offered cute large, warm jackets to chill outside or on the balcony.
Verified review

10/10 Exceptional

Location is great. Staffs are nice.
Verified review

10/10 Exceptional

I we love Zermama. A beautiful hotel in a beautiful location.
Verified review

10/10 Exceptional

Courteous and helpful staff in this charming yet very modern boutique hotel. Everything about this place was pure comfort. I was only there for a night as part of a long, four-country trip. But I very much wish I had stayed longer.
Verified review

10/10 Exceptional

5 stars

Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.
Verified review

10/10 Exceptional

Our second visit to Hotel Zermama and it is still an amazing hotel. Staffs were friendly and very helpful. We were extremely pleased as they have upgraded us to a suite room. We will definitely return to Hotel Zermama when we visit Zermatt again.
Verified review

10/10 Exceptional

We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.
Verified review

10/10 Exceptional

Great place !! Awesome location and everything is brand new. Excellent customer service
Verified review

6/10 Good

Very cool balcony and the room was good! The only thing is that we could not sleep ok because they could not turn down the heating aetting and the room got way too hot.