Hotel Butterfly, BW Signature Collection offers a warm welcome in the heart of Matterhorn. Savor a free breakfast buffet or unwind on the garden terrace with breathtaking views. Enjoy downhill skiing and golf at this mountain retreat, while taking advantage of amenities like an on-site restaurant, sauna, steam room and library.
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt Visitor Center - 2 min walk - 0.2 km
Tour Monte Rosa - 2 min walk - 0.2 km
Matterhorn Museum - 5 min walk - 0.4 km
Zermatt - Furi - 5 min walk - 0.4 km
Getting around
Sion (SIR) - 23.9 miles/38.4 km
Geneva International Airport (GVA) - 79.7 miles/128.3 km
Zermatt Gornergratbahn Station - 3 min walk
Zermatt Station - 3 min walk
Zermatt (QZB-Zermatt Train Station) - 3 min walk
Free area shuttle
Restaurants
McDonald's - 1 min walk
Le Petit Royal - 1 min walk
Walliserkanne - 3 min walk
Backstage Hotel - 3 min walk
Golden India - 2 min walk
About this property
Hotel Butterfly
Placing you just steps from Zermatt-Matterhorn Ski Paradise, Hotel Butterfly features downhill skiing. Guests looking for a bite to eat can check out Butterfly Restaurant, which serves international cuisine and is open for breakfast and dinner. A bar/lounge and bike cleaning are other highlights. Skiers will appreciate access to ski passes and storage. Fellow travelers say great things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
64 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 1 total, up to 77 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Offsite
Free area shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Traveling with children
Children stay free (see details)
Free local shuttle
What to do
Helicopter/airplane tours
Pool table
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Ice skating nearby
Working away
Computer station
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Bike cleaning
Ski storage
Facilities
1 building/tower
Built in 1999
Library
Fireplace in lobby
Piano
Bicycle parking
Reception hall
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 31
Wheelchair-accessible lounge
Stair-free path to entrance
Hardwood flooring in room
Ski
Ski passes
Downhill skiing
Ski storage
Ski lifts nearby
Ski runs nearby
Ski lessons nearby
Snowboarding nearby
Ski rental shops
Snowshoeing nearby
Room amenities
Be entertained
26-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Alarm clock
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 10 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number CHE-439.305.524
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Frequently asked questions
Are pets allowed at Hotel Butterfly ?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 77 lbs per pet. There's a charge of CHF 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Butterfly ?
Sorry, there's no onsite parking at Hotel Butterfly .
What are the check-in and check-out times at Hotel Butterfly ?
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Check-out time is 11 AM.
What is there to do at Hotel Butterfly and nearby?
Have fun with onsite winter activities like downhill skiing. Additional recreation onsite includes helicopter/airplane tours.
Are there restaurants at or near Hotel Butterfly ?
Yes, Butterfly Restaurant offers international cuisine.
What's the area around Hotel Butterfly like?
Hotel Butterfly is in Zermatt City Centre, a short 3-minute walk from Zermatt Gornergratbahn Station and 7 minutes' walk from Zermatt - Furi. Travelers give top marks for the hotel's prime location.
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Reviews
Hotel Butterfly Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.4
Location
9.2
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with a great variety of foods and welcoming gestures. (68 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Train station
Location
Room
Restaurant
View
Walking
Food
Balcony
Reviews
Verified
10/10 Exceptional
Jan 17, 2026
Excellent hotel, lovely room, great location
David
David, 7-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Staff, quality of room and fab location
John
John, 2-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Loved the Butterfly!! Perfect for our family vacation wonderful breakfast lovely staff we will definitely stay here again
Sheryll
Sheryll, 2-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Yes very clean , very nice , great location
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Oct 25, 2025
Great location, comfortable and clean
Thomas
Thomas, 1-night trip
Verified
10/10 Exceptional
Nov 4, 2025
I would highly recommend this hotel. The location was perfect, staff were very helpful and friendly, rooms were clean- all perfect
Bonnie
Bonnie, 2-night trip
Verified
10/10 Exceptional
Jun 4, 2025
Nice stay, very good location
ignacio
ignacio, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Everything was wonderful. Staff excellent, the room clean with no issues and a nice breakfast. Tea at 4 was a nice touch.
Thomas
Thomas, 7-night trip
Verified
10/10 Exceptional
Sep 23, 2025
We had a great stay at Hotel Butterfly! Close to the train station and city center, clean, friendly staff, good breakfast! Will definitely stay here again!
Jonas
Jonas, 2-night trip
Verified
10/10 Exceptional
Jan 22, 2026
The Butterfly is a great place to stay. Conveniently located to the Zermatt Train station and the Gornergrate Railway as well. The staff are very attentive and informative about things to do in Zermatt. The Lounge is a fun place to hang out with live music which was a nice surprise. Would definitely recommend this property if you are heading to Zermatt.
CLARK
CLARK, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Considerate and helpful staff, location a few minutes from the main and Gornergrat railway stations, and very good breakfast with ample variety.
Robert
Robert, 2-night trip
Verified
10/10 Exceptional
Jun 24, 2025
Very welcoming, close to what we needed, clean, comfortable, great breakfast!
Jillian
Jillian, 2-night trip
Verified
10/10 Exceptional
Dec 11, 2025
All of the above as well as the beautiful view
Rose
Rose, 2-night trip
Verified
8/10 Very good
Jun 11, 2025
Room and bed comfortable, breakfast very nice! Would stay again if visiting Zermatt, great location!
Rhonda
Rhonda, 2-night trip
Verified
10/10 Exceptional
Dec 3, 2025
We had a lovely stay here. The room was amazing and the view was breathtaking. The staff were so kind and helpful and made everything so easy. Thank you!
Farnush
Farnush, 2-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Amenities! Breakfast was wonderful. Water filling station, ski lockers were great! The hotel was cozy and inviting
Dlayne
Dlayne, 3-night trip
Verified
8/10 Very good
Feb 13, 2026
Overall good stay, with a friendly staff, and good quality food service. If your objective is a good quality hotel, without the finer amenities of a pool, elaborate spa, and workout facilities, this is a solid choice. The closest lift service is the Gornergrat railway, about a 3-5 minute walk from the ski storage room at the hotel. The bus stop is located next to this lift as well.
Lew
Lew, 8-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Had a great all round experience. Staff and facilities were very good. Rooms are clean and comfortable.
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
Jun 6, 2025
Great location, friendly staff, clean room with nice balcony view. Would definitely stay again!
Clare
Clare, 2-night trip
Verified
10/10 Exceptional
Oct 27, 2025
Great location. Few minutes walk from railway station. Close to the main street to enjoy convenient shopping and dining options, and stay quiet and safe at the same time.
Lu
Lu, 2-night trip
Verified
10/10 Exceptional
May 17, 2025
Nice hotel with friendly staff. Good breakfast and our room had a beautiful view.
Kimberly
Kimberly, 2-night trip
Verified
10/10 Exceptional
Aug 26, 2025
Great stay! Breakfast was very good as well, and afternoon tea and cakes was appreciated.
WiFi was a bit slow at times but we were very happy with visit.
Cynthia
Cynthia, 2-night trip
Verified
10/10 Exceptional
Dec 21, 2025
The staff was excellent. They went above and beyond to make sure our stay was special. The room was clean and very spacious with a great view of the mountains. The breakfast was amazing and the afternoon tea was just what we needed after a day out. Will definitely stay again. We highly recommend it. Oh and did I mention it's close to the train station and they offer pick up service.
Michelle
Michelle, 2-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Lovely hotel right at the beginning of Zermat main avenue. Near the train station and walkable to all restaurants and stores. Staff was friendly and very accommodating. The rooms are vey spacious and clean with a spectacular view of the alps. Will definitely stay there agin.
Rosa
Rosa, 1-night trip
Verified
10/10 Exceptional
Sep 27, 2024
Great location and the entire staff were friendly, helpful and welcoming.