Casa del Alma Hotel Boutique & Spa

Property class: 4
Beaux Arts hotel with spa, near San Cristóbal de las Casas Cathedral

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Casa del Alma Hotel Boutique & Spa offers a fantastic location, putting you just a 5-minute walk from San Cristóbal de las Casas Cathedral. Guests can visit the spa to be pampered with hot stone massages or aromatherapy. Other highlights include a health club, a fitness center, and a sauna. Fellow travelers say great things about the helpful staff.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
$136 nightly
The total price is $160
Oct 29 - Oct 30
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

A bedroom with a large bed, a TV mounted on the wall, and a view of the outside through a sliding door.

Junior Suite

  • Mountain view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

A hotel room with a large bed, two bedside tables with lamps, a small sofa, and a mirror on the wall.

Suite (Master)

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

A hotel room with a large bed, two bedside lamps, a decorative wall panel, and a brown bench.

Standard Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds

A hotel room with two beds, a bench, a mural, and a vase.

Standard Suite, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed, Balcony

A hotel room with a bed, a desk, a chair, a balcony, and a wall with a leaf design.

Superior Suite, 1 King Bed, Balcony

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 16 de Septiembre No. 24, Barrio de Mexicanos, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Mesoamerican Museum of Jade - 2 min walk - 0.2 km
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Ex-Convent of Santo Domingo - 7 min walk - 0.6 km
  • Santo Domingo Handicraft Market - 8 min walk - 0.7 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 74 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tortas Locas Hipocampo - ‬2 min walk
  • ‪Café Bar Revolución - ‬2 min walk
  • ‪El Barcito - ‬2 min walk
  • ‪La Tertulia - ‬2 min walk
  • ‪Casa Luna - ‬2 min walk

About this property

Casa del Alma Hotel Boutique & Spa

  • Casa del Alma Hotel Boutique & Spa offers a fantastic location, putting you just a 5-minute walk from San Cristóbal de las Casas Cathedral. Guests can visit the spa to be pampered with hot stone massages or aromatherapy. Other highlights include a health club, a fitness center, and a sauna. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 27 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Casa del Alma Hotel Boutique & Spa Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant, El Secreto, was consistently praised for its excellent service, delicious food, and wonderful atmosphere. (20 reviews)
  • The spa offered excellent massages, a jacuzzi, and sauna for a relaxing experience. (4 reviews)
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Popular mentions

Service staff
Room
Location
Restaurant
Food

Reviews

Verified review

10/10 Exceptional

This was a great location, staff really helpful with booking tours. Close to everything very walkable!
Verified review

10/10 Exceptional

All staff of this hotel is Amazing! I really thank them for their hospitality and service to us.
Verified review

6/10 Good

Property is quite nice, beds are comfortable, service is ok
Verified review

10/10 Exceptional

Overall great experience! Clean, walkable to all the places we wanted to visit, and the staff was nice and helpful!!
Verified review

10/10 Exceptional

Great location and outstanding front desk staff. Special thanks to Miss Kristell for proving excellent service.
Verified review

10/10 Exceptional

Excellent service, conveniently in the heart of the town recommended.
Verified review

10/10 Exceptional

Walking distance to shopping and tourist destinations
Verified review

10/10 Exceptional

Beautiful comfortable hotel in city center. Close to restaurants and city action but quiet. Lovely large room with comfortable bedding, spacious bathroom with all of the amenities. Highly recommend.
Verified review

10/10 Exceptional

I recently stayed there with my dad and brother. The location is fantastic, rooms are spacious, modern and clean. Christel the concierge was super helpful and the restaurant is pretty good. The best part about casa del alma is the free underground parking since it’s extremely difficult to find parking around downtown San Cristobal. Great experience!
Verified review

10/10 Exceptional

The staff is very friendly and helpful. The installations are good and you feel safe.
Verified review

10/10 Exceptional

Very nice hotel, great location and very good restaurant (El Secreto). I would come back! Only negative thing of our room is that you could hear some noise from the outside (other guests).
Verified review

8/10 Very good

Great Hotel however it could be very noisy. Had to change my room due to the noise. In the room I changed to the air conditioning didn’t cool, I reported it but they didn’t fix it! The people form the hotel are really nice.
Verified review

2/10 Poor

There are better options in San Cristobal

We had a terrible bad experience. The hotel is nice and the beds are comfortable. Unfortunately, there was a gas smell inside the room. It is worrying that the front desk team wasn’t worried about this. At checkout, we agreed with the front desk lady to leave the car parked a few hours more. However, the communication with the parking guy was not clear and he asked us to leave the hotel. He was really rude. It’s a shame that a nice hotel has this kind of service with its clients.
Verified review

10/10 Exceptional

Amazing hotel highly recommended.
Verified review

8/10 Very good

I always stay here when I come to San Cristobal -- comfortable rooms, great staff, good food.
Verified review

10/10 Exceptional

Awesome hotel!
Verified review

10/10 Exceptional

Everything was amazing
Verified review

10/10 Exceptional

The place is excellent!
Verified review

10/10 Exceptional

Excellent location.
Verified review

10/10 Exceptional

Very nice and helpful stuff. The property is being reformed at the moment.
Verified review

10/10 Exceptional

Beautiful hotel, centrally located, great customer service, staff very attentive to our needs.
Verified review

10/10 Exceptional

Hotel is excellent, great view from our junior suite to the city and the staff very friendly and resourceful.
Verified review

10/10 Exceptional

I stay here on every trip to San Cristobal. The staff is friendly and helpful and the amenities are wonderful.
Verified review

10/10 Exceptional

Cute boutique hotel close to the city center
Verified review

8/10 Very good

Close to downtown very convenient location