Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in San Cristobal de las Casas, Chiapas, Mexico
1 room, 2 adults

Hotel Sombra del Agua

3.5-star3.5 stars
Calle 1, De Marzo 15, Esquina Avenida 16, San Cristobal de las Casas, CHIS, 29200, Mexico

3.5-star hotel with restaurant, near San Cristobal de las Casas Cathedral
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. Find out more

  • Todo estuvo súper bien. Desde el momento en que llegamos se portaron muy buena onda y nos…Sep 24, 2020
  • It’s beautiful! Great location, amazing value for money!Mar 2, 2020

Hotel Sombra del Agua

from $46
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (First Floor)
  • Room, 1 Double Bed, Non Smoking
  • Room, 1 Double Bed (First Floor)
  • Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds (First Floor)
  • Room, Accessible
  • Junior Suite, 1 King Bed

What’s around Hotel Sombra del Agua

Landmarks

  • In Zona Centro
  • San Cristobal de las Casas Cathedral - 2 min walk
  • Mesoamerican Museum of Jade - 1 min walk
  • Plaza de La Paz - 2 min walk
  • Museo de San Cristóbal - 3 min walk
  • Church of San Nicolás - 4 min walk
  • Ex-Convent of Santo Domingo - 4 min walk
  • Mayan Textile Center - 5 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 73 min drive

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking on site (limited)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • Number of meeting rooms - 3
  • Conference center
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1907
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Hotel Sombra del Agua’s small print

Also known as

  • Holiday Inn San Cristobal-Espanol
  • Holiday Inn San Cristobal-Espanol Hotel
  • Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
  • Hotel Sombra del Agua Hotel
  • Hotel Sombra del Agua San Cristobal de las Casas
  • Hotel Sombra del Agua Hotel San Cristobal de las Casas

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Optional extras

Breakfast costs between MXN 150 and MXN 220 for adults, and MXN 80 and MXN 110 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Sombra del Agua

  • Does Hotel Sombra del Agua offer free cancellation for a full refund?
    Yes, Hotel Sombra del Agua does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Sombra del Agua?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Sombra del Agua?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at Hotel Sombra del Agua?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Sombra del Agua?
    You can check in from 3:00 PM to midnight. Check-out time is 1:00 PM.
  • Are there restaurants at or near Hotel Sombra del Agua?
    Yes, there's an onsite restaurant. Nearby restaurants include Praga bar (4-min walk), Hamburguesería La Central (4-min walk), and Namandí cafe & crepas (4-min walk).

Recent reviews

Superb 9.2 From 313 reviews

Exceptional 10.0
Central location that is a quiet and lovely retreat. The large interior courtyard is delightful with gardens, sun and shade, and a variety of places to sit, and fires in the evening. Excellent service, and very clean. We highly recommend and hope to return!
Jacquie, us7 night romance trip
Exceptional 10.0
We stayed for six nights and couldn’t have been more pleased with our stay. The hotel is located very close to everything, restaurants, bars, shops and cultural locations. The staff were great too. Will definitely stay here again.
us6 night trip with friends
Exceptional 10.0
Excelent price
Excelent location ,
Fenia, us3 night trip with friends
Exceptional 10.0
Perfecto lugar limpio centrico En medio de todo Pero al mismo tiempo es muy silencioso para descansar Simplemente perfecto
us6 night family trip
Exceptional 10.0
Muy bien hubicadeo cerca del centro, el loby muy bonito. Las recamaras excelentes muy limpias, el bufett muy rico. Muy recomendable.
us2 night family trip
Exceptional 10.0
Employees were very helpful and friendly. Room were clean and roomy.
Frank, us4 night family trip
Exceptional 10.0
Very charming hotel in San Cristobal. We enjoyed the room, the space and the location. Would recommend it for an authentic feel.
us1 night romance trip
Very Good 8.0
Wonderful time
Carmen, us6 night trip
Exceptional 10.0
Recommended
Beautiful place in the historic center. Comfortable, clean and with very attentive staff. Will return someday 😊
Hugo, us4 night family trip
Exceptional 10.0
Love the hotel close to the Plaza and Restaurants !! I have stayed there 3 times and always loved it !!
Jessica, us4 night family trip

Hotel Sombra del Agua

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