Backstage Boutique SPA Hotel

Property class: 4
Ski hotel with spa, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Backstage Boutique SPA Hotel features downhill skiing and snowboarding, plus you'll be just steps from Zermatt-Matterhorn Ski Paradise. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this boutique hotel include an outdoor pool, a bar/lounge, and a hot tub. Ski passes, storage, and rentals are also available. Fellow travelers say great things about the helpful staff.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
$295 nightly
The current price is $316 total
Total with taxes and fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Cube Loft

A modern loft bedroom with a bunk bed, a glass dining table with a candle, and a cozy seating area.

Cube Loft

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

A modern bedroom with a large bed, a separate sitting area, a bathtub, and a walk-in closet.

Deluxe Room

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cozy Art (standard room)

A modern bedroom with a large bed, wooden shelving, a vanity, and a walk-in closet.

Cozy Art (standard room)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Matterhorn View

View from room

Matterhorn View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Cube Loft

Room

Family Cube Loft

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Sky & Stars Suite

A modern kitchen with a large window, a chandelier, and a view of snowy mountains.

Sky & Stars Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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Nov 15 - Nov 16
Total with taxes and fees
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About the neighborhood

Map
Hofmattstrasse 4, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Tour Monte Rosa - 3 min walk - 0.3 km
  • Furi Ski Area - 5 min walk - 0.4 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 3 min walk
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Station - 4 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Stefanie's Creperie - ‬2 min walk
  • ‪Walliserkanne - ‬1 min walk

About this property

Backstage Boutique SPA Hotel

  • Backstage Boutique SPA Hotel features downhill skiing and snowboarding, plus you'll be just steps from Zermatt-Matterhorn Ski Paradise. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this boutique hotel include an outdoor pool, a bar/lounge, and a hot tub. Ski passes, storage, and rentals are also available. Fellow travelers say great things about the helpful staff.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 34 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 10:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

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Reviews

Backstage Boutique SPA Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as fresh, phenomenal, and excellent with a wide variety of choices. (34 reviews)
  • The spa offers a unique and exceptional experience with stellar facilities, including saunas, hot tub, and cold plunge, providing a perfect place to unwind. (27 reviews)
  • The hotel restaurant offered an amazing dining experience with delicious food, great variety, and excellent service. (10 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Spa
Location
Restaurant
Shopping center
Luxury
Amenities
View
Breakfast

Reviews

Verified review

10/10 Exceptional

Unique hotel. Very comfortable
Verified review

10/10 Exceptional

Perfect location, breakfast was amazing and the spa was the best part. The attention to detail between the architecture and design gave Backstage the perfect vibe for our first time in Zermatt.
Verified review

6/10 Good

Vers clean and big room. Very comfy bed and very helpful personnel. Not much intimacy with toilet and shower if you share a room with someone
Verified review

10/10 Exceptional

Close to train. Nice amenities and fabulous breakfast. We had a balcony with a view- just be aware that night time noise from the lively town can be heard from the front facing balcony. Wonderful stay.
Verified review

10/10 Exceptional

Wow! We loved this hotel and the spa was also amazing. We’ve stayed at many high end hotels before but this one has something special. The style and decor was so interesting, staff went above and beyond, the breakfast was excellent. Great views. Would definitely stay here again
Verified review

10/10 Exceptional

Great staff. Perfect location
Verified review

10/10 Exceptional

Awesome. Clean and great location
Verified review

10/10 Exceptional

Excellent stay for my family in Zermatt. Location was perfect. The Spa was a huge highlight. The whole family loved it and it was quite unique and special with views of the Matterhorn. What a wonderful place to relax after long travels and hikes. Beautiful property. Would love to stay again. And the breakfast was very good!!
Verified review

10/10 Exceptional

Exceptional location, spotless room and very friendly staff.
Verified review

10/10 Exceptional

Great location, super cool hotel., Friendly staff, excellent breakfast included - definitely recommend.
Verified review

10/10 Exceptional

This was such a wonderful hotel with a truly unique room. We felt surrounded by windows, allowing us to fall asleep under the stars, with a moon-shadowed Matterhorn outside, and wake up to breathtaking views. The staff was incredibly helpful and eager to assist us. It was a special birthday celebration for my daughter, and they thoughtfully had a “Happy Birthday” sign and balloons waiting for her when we arrived. The room was beautifully decorated, making it even more memorable. We can't wait to stay here again!
Verified review

10/10 Exceptional

Excellent location - very friendly helpful staff
Verified review

10/10 Exceptional

A wonderful place to stay with incredibly helpful and caring staff who did their very best to make my husband’s birthday special. We were truly surprised and delighted by their thoughtful gestures. This is what I call genuine personal service. Both the loft and the double room have a unique and interesting design. The breakfast was generous and of excellent quality. Despite the central location, right in the middle of everything, the hotel felt very peaceful and relaxing. The hotel spa is a true oasis of well-being, offering a perfect place to unwind. I highly recommend this hotel and would once again like to highlight the lovely, friendly, and attentive staff who made our stay so memorable. Thank you so much!
Verified review

10/10 Exceptional

The staff were wonderful. The room was beautiful. Breakfast was delicious.
Verified review

8/10 Very good

Staffs are very helpful and kind, lots of smiles
Verified review

10/10 Exceptional

Staff was very warm and polite ! Lady serving the breakfast at the cafe was very courteous ..
Verified review

10/10 Exceptional

I loved this property. They are centrally located in the middle of town. Close to train station (but their shuttle will come get you) and between the two lift locations. I walked each day to the lifts but there is a town shuttle however the walk was beautiful and just as quick. Each evening I enjoyed the onsite hotel tub and spa amenities. There is a wonderful breakfast that is the cherry on top for this property.
Verified review

10/10 Exceptional

Very special boutique style hotel great location in the heart of the action!
Verified review

10/10 Exceptional

A few seconds walk from Zermatt train station. We stayed in the Stars Suite for two nights. I cannot think of one negative thing that anyone could say about this hotel, the spa or the staff. The welcome was so wonderful, the apartment was top drawer, the spa (day 5 and day 7 were my favourites) is an experience to really indulge in. The view of the Matterhorn…!! Breakfast is even better than you can imagine. Then on your doorstep are many many fabulous bars, restaurants, boutique shops and stores. No cars, no trucks only yodelling electric tuk tuks! Absolute bliss.
Verified review

10/10 Exceptional

Amazing unique stay

Amazing hotel in an amazing place. So unique and interesting. The staff were amazing and accommodating.
Verified review

10/10 Exceptional

Staff was incredibly gracious and helpful. Perfect location.
Verified review

10/10 Exceptional

It was great and staff was great
Verified review

10/10 Exceptional

Convenient to train. Super friendly staff. Good shower. Great breakfast.
Verified review

10/10 Exceptional

Wonderful staff in a stunningly beautiful
Verified review

10/10 Exceptional

Very cute hotel. Beautiful view from breakfast room. Plenty of spa amenities included. 4 minute walk to train station.