In the heart of Guadalajara, Hotel Portonovo Plaza Centro offers a warm welcome with a 24-hour business center and a restaurant. Connect to in-room WiFi, store your luggage safely, and enjoy full breakfast options. The helpful staff has left previous guests feeling right at home.
Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100
What's nearby
Plaza de Armas - 9 min walk - 0.8 km
Teatro Diana - 9 min walk - 0.8 km
Guadalajara Cathedral - 10 min walk - 0.9 km
Degollado Theater - 10 min walk - 0.9 km
Avienda Chapultepec - 4 min drive - 3.1 km
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 28 min drive
San Juan de Dios Station - 10 min walk
Plaza Universidad Station - 10 min walk
Mexicaltzingo Station - 18 min walk
Restaurants
Tacos y gorditas "El Gallo - 6 min walk
Restaurant "La Arboleda" del Hotel Aranzazu - 3 min walk
La Precopa Bar - 5 min walk
El Ciervo Sports Bar - 5 min walk
Micheladas La Rana Rene - 4 min walk
About this property
Hotel Portonovo Plaza Centro
When you stay at Hotel Portonovo Plaza Centro, you'll be just a 5-minute drive from Guadalajara Cathedral and Avienda Chapultepec. For a bite to eat, guests can check out Portonovo, which serves breakfast, lunch, and dinner. Also, Expo Guadalajara and Applicant Service Center are within a short drive. Fellow travelers love the helpful staff. Public transportation is just a short walk: San Juan de Dios Station is 10 minutes and Plaza Universidad Station is 10 minutes.
At a glance
DONE
Hotel size
60 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting room
Computer station
Conference space (150 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1960
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Portonovo - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 90 for children
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Also known as
Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Guadalajara
Portonovo Plaza
Portonovo Plaza Centro
Portonovo Plaza Centro Guadalajara
Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Hotel
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro Hotel Guadalajara
Frequently asked questions
Does Hotel Portonovo Plaza Centro offer free cancellation for a full refund?
Yes, Hotel Portonovo Plaza Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Portonovo Plaza Centro?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Portonovo Plaza Centro?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Portonovo Plaza Centro?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Portonovo Plaza Centro?
No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
Are there restaurants at or near Hotel Portonovo Plaza Centro?
Yes, there's an onsite restaurant, Portonovo.
What's the area around Hotel Portonovo Plaza Centro like?
Hotel Portonovo Plaza Centro is in Downtown Guadalajara, a short 10-minute walk from San Juan de Dios Station and 10 minutes' walk from Guadalajara Cathedral.
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Hotel Portonovo Plaza Centro Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Elevator
Air conditioning
Location
Bathroom
Bedrooms
Breakfast
Booking
Reviews
8/10 Very good
Oct 22, 2024
Overall great stay and good pricing.
Jazmin
Jazmin, 4-night trip
10/10 Exceptional
Apr 4, 2025
Todo me pareció estupendo
Isabel
Isabel, 1-night trip
10/10 Exceptional
Apr 5, 2025
The personal was friendly and supportive.
Isabel
Isabel, 1-night trip
8/10 Very good
May 17, 2024
Good hotel
Jesse
Jesse, 1-night trip
10/10 Exceptional
Dec 2, 2024
The hotel was ok but was very but area
Armando
Armando, 3-night trip
10/10 Exceptional
Jan 4, 2025
todo fue un proceso muy rápido y fueron muy amables
catalina
catalina, 12-night trip
8/10 Very good
Nov 24, 2024
I did not like the area. The Hotel is ok for the price and is Clean.
Mario
Mario, 3-night trip
10/10 Exceptional
Jan 29, 2025
It's clean and afordable the foos not so good for the price
Salvador
Salvador, 1-night trip
8/10 Very good
Dec 4, 2024
Thanks
luis
luis, 3-night trip
10/10 Exceptional
Jan 2, 2025
-
Fernanda
Fernanda, 1-night trip
10/10 Exceptional
Aug 8, 2024
Kindness of staff
Gilberto
Gilberto, 3-night trip
10/10 Exceptional
Oct 31, 2024
Yes, it is not a new building but in general clean, staff very nice and helpful. there's no elevator I got my room on the second floor but the staff helped me with my luggage. No complaints at all.
Ana
Ana, 1-night trip
2/10 Poor
Oct 13, 2024
No me gustó este hotel tuvimos muchos percances si lo solucionaron pero no volvería a quedar allí!!
Aide
Aide, 1-night trip
6/10 Good
Oct 18, 2024
That room they don’t clean very good
Roberto
Roberto, 3-night trip
4/10 Fair
Jun 5, 2024
Fuerte olor a drenaje
Verónica
Verónica, 1-night trip
6/10 Good
Jun 11, 2024
Son muy buenos pero las facilidades constantemente tienen problemas por ejemplo el aire acondicionado apaga y prende solo, el agua se acabó mientras me daba una ducha nos cambiaron de habitación 2 veces pero de todo lo demás no me quejo
ELIZABETH ENID BERRIOS
ELIZABETH ENID BERRIOS, 7-night trip
2/10 Poor
Jul 15, 2024
The room assigned upon arrival was not what was advertised in the website at the time of booking online. Our assigned room was very small, poorly lit, and smelled bad. When we inquired to change or upgrade our room, the front desk staff was not courteous or accommodating. They claimed that that was our assigned room and no changes could be made. For these reasons, we left the hotel the next day and searched for another place to stay.
Elias
Elias, 6-night trip
6/10 Good
Aug 26, 2025
Todo muy bien en todos los aspectos
Verified traveler
3-night trip
10/10 Exceptional
Aug 24, 2025
Todo, bien personal muy atento..y fodo cera. Cómo metro bus y la catedral
Marco Antonio
Marco Antonio, 4-night trip
10/10 Exceptional
Aug 16, 2025
La atención del personal muy buena
El hotel es sencillo pero limpio
Felipe de Jesus
Felipe de Jesus, 3-night trip
10/10 Exceptional
Aug 16, 2025
Exelente atención
Gabriela
Gabriela, 2-night trip
10/10 Exceptional
Aug 14, 2025
Excelente ubicación, puedes trasladarte a varios puntos de la ciudad fácilmente, ya sea en tren o en macrobus.
El personal muy amable.
Victor Manuel
Victor Manuel, 3-night trip
10/10 Exceptional
Aug 1, 2025
Luis Antonio
Luis Antonio, 1-night trip
10/10 Exceptional
Jul 31, 2025
El personal es muy atento y el hotel cumple con la calidad/precio que ofertan.