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Hotel Mousai Puerto Vallarta, Puerto Vallarta

5 stars5 stars
Carretera a Barra de Navidad Km. 7.5Puerto VallartaJAL48390Mexico
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Outstanding4.6 / 5
  • It was as nice a resort with better service than any place I have stayed before. Better…Jan 27, 2017
  • our second trip to mousai and it was just as beautiful as the first visit. Got the all…Jan 23, 2017
50See all 50 Hotels.com reviews
From 410 reviewsTripAdvisor Traveller Rating

Hotel Mousai Puerto Vallarta, Puerto Vallarta

from $355
  • Mousai Corner Ocean View Suite
  • Mousai Corner Suite
  • Ultra Mousai Suite
  • Ultra Mousai Suite -Daily 100 USD Resort Credit up to 7 nights
  • Mousai Suite
  • Utra Mousai Corner Suite
  • Mousai Suite - Up to 700 USD Resort Credit

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive rates available
  • Resort fee included

Also known as

  • Hotel Mousai
  • Mousai Hotel
  • Mousai Hotel Puerto Vallarta
  • Mousai Puerto Vallarta
  • Hotel Mousai Puerto Vallarta
  • Mousai
  • Hotel Mousai Puerto Vallarta Puerto Vallarta
  • Mousai Puerto Vallarta Puerto Vallarta

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Full breakfast is offered for an extra charge of USD 30 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 35 per person (roundtrip)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 7 restaurants
  • 3 bars/lounges
  • 3 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Pool umbrellas
  • Spa tub
  • Steam room
Working away
  • Conference space size (feet) - 2808
  • Conference space size (meters) - 261
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2014
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Individually decorated
  • Individually furnished
  • Separate living room
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at this resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Language
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Spa

Spa Imagine has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 16 years old are not allowed in the spa.

Dining

Hiroshi - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only.

The Terrace - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

BOCADOS STK - Overlooking the ocean, this steakhouse specializes in international cuisine and serves breakfast, lunch, and dinner.

The Rooftop - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Blanca Blue - This beachfront fine-dining restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Hotel Mousai Puerto Vallarta, Puerto Vallarta’s small print

Also known as

  • Hotel Mousai
  • Mousai Hotel
  • Mousai Hotel Puerto Vallarta
  • Mousai Puerto Vallarta
  • Hotel Mousai Puerto Vallarta
  • Mousai
  • Hotel Mousai Puerto Vallarta Puerto Vallarta
  • Mousai Puerto Vallarta Puerto Vallarta

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Full breakfast is offered for an extra charge of USD 30 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 35 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 50 reviews

Hotel Mousai Puerto Vallarta, Puerto Vallarta
Outstanding5.0 / 5
5 Star Beautiful Resort
This was our second time staying here and we loved it. The food is amazing, the rooftop pool is breathtaking and the spa is beautiful. The staff are super professional and we we really appreciated how they accommodated our needs and were so understanding. We hope to be back someday.
4 night romance trip
Hotel Mousai Puerto Vallarta, Puerto Vallarta
Outstanding5.0 / 5
The Mousai is wonderful!
Stellar views, great room decor and design, and a wonderfully helpful staff.
6 night romance trip
Hotel Mousai Puerto Vallarta, Puerto Vallarta
Outstanding5.0 / 5
Hotel Mousai: A Must Experience
My girlfriend and I celebrated our one year anniversary in Puerto Vallarta. The entire trip was amazing, but the best part by far was our hotel. Hotel Mousai vastly exceeded our expectations in every way possible. The staff was the friendliest and most accomodating I have ever encountered. The grounds, rooms and entire property were immaculate. No detail was left undone. If you are planning a trip to Puerto Vallarta you must experience the absolute perfection of Hotel Mousai.
7 night romance trip
Hotel Mousai Puerto Vallarta, Puerto Vallarta
Excellent4.0 / 5
Fantastic hotel and Views!
Really great hotel! I truly would come again. The rooms are INCREDIBLE and the hotel staff is incredibly attentive. I would absolutely recommend coming here for a relaxing and amazing time. I would NOT recommend doing the time share discussion - they were quite rude there (not a big deal) and ALSO don't expect anything special for anniversaries or honeymoons. Most resorts go out of their way to do something special but here they ask you to pay for everything. Again, it wasn't a big deal because we had an incredible time but was told we'd have a special anniversary dinner and it wasn't anything more than we had other places.
2 night romance trip
Hotel Mousai Puerto Vallarta, Puerto Vallarta
Outstanding5.0 / 5
Couples getaway:)
Staff was very accommodating and attentive! Beautiful hotel with amazing views. Spa was wonderful and relaxing. The rooftop pool and bar was my favorite spot. I would definitely go back!
4 night romance trip

See all reviews

Hotel Mousai Puerto Vallarta, Puerto Vallarta

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