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View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Provence Double room ocean view 1F

Provence Double room ocean view 1F | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Provence Double room ocean view 1F

  • 22 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family room ocean view 2/3F

Family room ocean view 2/3F | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Family room ocean view 2/3F

  • 40 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Bed and 2 Large Single Beds

View all photos for Provence Twin room ocean view 2F (provide 2 single beds combine service)

Provence Twin room ocean view 2F (provide 2 single beds combine service) | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Provence Twin room ocean view 2F (provide 2 single beds combine service)

  • 22 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Family room mountain view

Family room mountain view | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Family room mountain view

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Large Single Beds

View all photos for Family room ocean view 1F

Family room ocean view 1F | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Family room ocean view 1F

  • 40 sq m
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 2 Large Single Beds OR 2 Queen Beds

View all photos for Provence Twin room mountain view (provide 2 single beds combine service)

Provence Twin room mountain view (provide 2 single beds combine service) | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Provence Twin room mountain view (provide 2 single beds combine service)

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

At a glance

Hotel size

  • 293 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests with Half Board plans must book dinner in advance for service between 5:30-7 PM.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children's pool
  • Mini golf
  • Playground

What to do

  • On a private beach
  • Beach volleyball
  • Archery
  • Mini golf
  • Kayaking
  • Sailing
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Pool table
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1087 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • 2 hot tubs
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding
  • Tempur-Pedic mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

2-night family trip
Verified Hotels.com guest review

6/10 Good

yifan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

charles, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is a bit dated, but it’s still a nice property with friendly and helpful staff. Just minutes from downtown by foot. The rooms have unbelievable ocean view
Cindy, 3-night romance trip
Verified Expedia guest review

2/10 Poor

We stayed here 10 years ago and were already disappointed by the room's hygiene. Surprisingly, Chateau Beach Resort didn't disappoint me. The room has a heavy dust layer stuck at the AC ventilation, and I even see mold on the ceiling. The location is superb but they really need careful renovation.
Fuling, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Orbitz guest review

10/10 Exceptional

Great beach and excellent staff.
Rena, 2-night trip
Verified Expedia guest review

2/10 Poor

Over priced
Very over priced. The second floor rooms are small and cramped and very expensive. Stay elsewhere if you are choosing those rooms. The ground floor room with beach access is better.
Anthony, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice place to go with family
kihong, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

very clean and a very friendly staff
Susan C Camille, 3-night trip
Verified Expedia guest review