Chapter South Bank puts you in a great location, within a 15-minute walk of The Shard and Thames River. Also, St. Paul's Cathedral and London Bridge are just a 5-minute drive away. Public transportation is just a short walk: Southwark Underground Station is 4 minutes and Borough Underground Station is 10 minutes.
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Chapter South Bank
Chapter South Bank puts you in a great location, within a 15-minute walk of The Shard and Thames River. Also, St. Paul's Cathedral and London Bridge are just a 5-minute drive away. Public transportation is just a short walk: Southwark Underground Station is 4 minutes and Borough Underground Station is 10 minutes.
Languages
English
At a glance
DONE
Property size
159 apartments
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 10:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Smoke-free property
Caters to adults only
Property amenities
Internet
Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transportation
No onsite parking available
Bedrooms
Bed sheets provided
Entertainment
32-inch TV with digital service
Laundry
Laundry facilities
Near laundromat
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 59
Smoke-free property
Services and conveniences
Concierge services
Luggage storage
Blackout drapes/curtains
Iron/ironing board (on request)
Communal living room
24-hour front desk
Location highlights
Connected to a shopping center
Connected to a rail/subway station
Near a metro station
Near a train station
In the shopping district
In the historical district
Near a hospital
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
159 rooms
Shared accommodations
Fees & policies
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Property Registration Number hotel_license
Also known as
Chapter South Bank London
Chapter South Bank Apartment
Chapter South Bank Apartment London
Frequently asked questions
Does Chapter South Bank offer free cancellation for a full refund?
Yes, Chapter South Bank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chapter South Bank?
Sorry, pets aren't allowed.
Is parking offered on site at Chapter South Bank?
Sorry, there's no onsite parking at Chapter South Bank.
What are the check-in and check-out times at Chapter South Bank?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.
What's the area around Chapter South Bank like?
Chapter South Bank is a short 4-minute walk from Southwark Underground Station and 14 minutes' walk from The Shard.
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Chapter South Bank Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
5.6/10
Amenities
5.8/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
8/10 Very good
May 1, 2025
Nice & comfortable studio
I had the superior studio on the 6th floor, which was well equipped with kitchenette and a small bathroom. It is in a great location, it is quiet (except when the tiny window is opened, there is some train noise), comfortable and clean. I would come again.
Verified traveler
2-night trip
6/10 Good
May 2, 2025
Chapter South Bank
This is student hostel, not a hotel, I realized it before book. Room is good with sufficient space. Cleanliness is acceptable.
However, they only provide a pack of amenity set and 1 tissue roll for 5 nights stay is absolutely not enough.
I went down to office request for the additional shower gel and tissue roll, they promise to provide addtinal to room but it never happened.
Also, no air-conditioning, so don't know what is the feeling when stay during summer time.
Chan
Chan, 5-night trip
8/10 Very good
Aug 14, 2024
Place was great but no wondows for fresh air, was very stuffy in room no air conditioner.
Tv reception was poor.
Dallas
Dallas, 4-night trip
2/10 Poor
Dec 20, 2024
Sorry to say, avoid
I have never written a review before, but this is not at all what I expected (I stay in hotels in London weekly). This is student accomodation.
Amongst other things, the last bit of patience I had was gone when I was shown into my room and it had an unmade, slept in bed, it smelt, and the first solution offered by the host was to change the bedsheets. Clearly, the whole apartment needed to be cleaned and was not suitable for a customer paying for a week long stay and with work to do.
Verified traveler
5-night trip
8/10 Very good
Dec 17, 2024
There is construction near the facility and every morning I was woken up by the noise. The heat inside the dorm was super hot and I don’t know how to lower the heat. One good thing was that I was able to check in earlier than the regular time because the room was ready, however, it doesn’t seem like the staffs know that the website offered to drop off luggage at the place before check in hours. I was there 5 hrs early but didn’t know where to leave my luggage and it was raining at that time.
Chun Hei
Chun Hei, 3-night trip
8/10 Very good
Jul 28, 2024
It was a studio apartment with en suite bathroom, there is a small window for ventilation, otherwise pretty stuffy. No fan, no AC.
Sue Ting
Sue Ting, 2-night trip
2/10 Poor
Feb 26, 2025
The room do not look like they are presented in the pictures. The bathroom is small and uncomfortable. The window is way to small but when you open the window it’s way to loud. You can hear all the other rooms. The tv remote didn’t work. She had to change the room because the door lock wouldn’t work. The reception is not even a reception just three tables in a room. Wouldn’t recommend it and I will never go back there. The bed was hard and gave you back pain. The fridge handle was broken. There was a cigarette burn on the floor.
The hotel refers to themselves as luxury student accommodation but the luxury is not given. Do not book it or you will be disappointed.
Caitlin
Caitlin, 4-night trip
2/10 Poor
Apr 8, 2025
Unless you're looking for very low end student digs where you will not get any sleep, do not stay here!
This is listed as being 'luxury' and we had booked a 'deluxe apartment'; there is nothing luxury or deluxe about this facility at all.
We were able to leave our luggage until it was time to check in, but when we returned after check in time, the keys we were given would not open the door to our apartment. We had planned on freshening up and going out for the evening, but had to wait over an hour for a working key.
The whole block and our apartment were uncomfortably hot, even after leaving the window open all night - we then had to shut it at about 5am as it sounded like a party was happening outside. Very worn and thin uncomfortable matress with two thin pillows and one very small thin duvet between the 2 of us. We asked for an iron in the morning to be told they didn't know if they had one - we got one eventually but had to wait.
We could hear every little noise from the rest of the corridor - sounded like someone was in and out of the room next door every 20 minutes going back and forth, and any time someone ran a tap or flushed the toilet, we could hear it in our room.
Didn't sleep a wink and decided to book somewhere else for the rest of our stay. When we told the receptionist we were leaving he did not seem surprised, in fact he said it was understandable and advised us to contaxt Expedia for a refund. Please take heed and do NOT stay here!
Sarah
Sarah, 4-night trip
10/10 Exceptional
Apr 7, 2025
Surpreendeu muito
A estadia foi excelente, a equipe foi sempre receptiva, e muito proativa, a localização é muito boa também, próximo a estação Black friars, e também próximo a vários pontos de onibus.
Lara
Lara, 3-night trip
2/10 Poor
Mar 26, 2025
Schlecht
Janelle
Janelle, 3-night trip
8/10 Very good
Feb 10, 2025
Brynn
Brynn, 3-night trip
4/10 Fair
Aug 12, 2024
El
El, 1-night trip
8/10 Very good
Jul 29, 2024
Construction work made it for a loud morning. Sinks were constantly blocked because drainage was slow. Floors were filthy and we do not wear shoes indoors. Hallways are very very warm but that's fine. Rooftop is pretty. Room is good in general.