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1 room, 2 adults

Secrets St. James Montego Bay - Luxury

5-star5 stars
Lot 59A Freeport, Montego Bay, Saint James, Jamaica

Adults-only beachfront resort with spa, near Montego Bay Cruise Ship Terminal
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Jamaica may have travel restrictions in place due to COVID-19. 

  • Food horrible False advertisement as an all inclusive Oct 26, 2020
  • Everet at the Marlin Bar was EXCELLENT... room was beautiful... staff always so kind and…Mar 7, 2020

Secrets St. James Montego Bay - Luxury

from $314
  • Junior Suite Ocean View King
  • Preferred Club Junior Suite Ocean View King
  • Preferred Club Junior Suite Ocean View Swim-Out King
  • Preferred Club Junior Suite Ocean View Swim-Out Double
  • Preferred Club Master Suite Ocean Front Swim-Out
  • Junior Suite Ocean View Double
  • Preferred Club Junior Suite Ocean View Double
  • Deal of the Day
  • Junior Suite Garden View Double
  • Junior Suite Garden View King
  • Junior Suite Ocean Front Double
  • Junior Suite Ocean Front King
  • Preferred Club Master Suite Ocean Front
  • Preferred Club Presidential Suite
  • Breakfast Plan Junior Suite Garden View Double
  • Breakfast Plan Junior Suite Garden View King
  • Breakfast Plan Junior Suite Ocean View Double
  • Breakfast Plan Junior Suite Ocean View King

What’s around Secrets St. James Montego Bay - Luxury

Landmarks

  • On the waterfront
  • Montego Bay Cruise Ship Terminal - 19 min walk
  • Sunset Beach Resort Au Natural Beach - 10 min walk
  • Fairview Shopping Center - 39 min walk
  • Montego Bay Marine Park - 2.8 mi / 4.5 km
  • Harbour Street Craft Market - 2.6 mi / 4.2 km
  • Saint James Parish Church - 2.7 mi / 4.3 km
  • Museum of St. James - 2.7 mi / 4.4 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 19 min drive

At a glance

Key facts

Hotel size

  • This hotel has 350 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Jamaica may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No onsite parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 9 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Pilates classes on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 8058
  • Conference space size (meters) - 749
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Dutch
  • English
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Secrets St. James Montego Bay - Luxury are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included
  • Airport transfers

Spa

Secrets Spa by Pevonia has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Seaside Grill - This restaurant serves breakfast, lunch, and dinner.

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

Himitsu - This theme restaurant specializes in Asian cuisine and serves dinner only.

Blue Mountain - This restaurant specializes in Caribbean cuisine and serves dinner only.

El Patio - This theme restaurant specializes in Mexican cuisine and serves dinner only.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Pilates classes on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Secrets St. James Montego Bay - Luxury ’s small print

Also known as

  • Montego Bay St. James
  • Secrets St. James Luxury All Inclusive All-inclusive property
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  • Secrets St. James Luxury All Inclusive All-inclusive property
  • Hotel Secrets St. James Montego Bay - Luxury – All Inclusive
  • Secrets St. James Montego Bay Luxury All Inclusive
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  • Secrets St. James Montego Bay Luxury – All Inclusive
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  • Secrets St. James Luxury All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Secrets St. James Montego Bay - Luxury

  • Does Secrets St. James Montego Bay - Luxury offer free cancellation for a full refund?
    Yes, Secrets St. James Montego Bay - Luxury does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Secrets St. James Montego Bay - Luxury ?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Secrets St. James Montego Bay - Luxury ?
    Sorry, there's no onsite parking at Secrets St. James Montego Bay - Luxury .
  • Is there a pool at Secrets St. James Montego Bay - Luxury ?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Secrets St. James Montego Bay - Luxury ?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Secrets St. James Montego Bay - Luxury ?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Secrets St. James Montego Bay - Luxury ?
    Yes, there are 9 onsite restaurants, featuring international cuisine. Nearby restaurants include Robbie Joseph's Seahorse Grill (12-min walk), Mystic Thai (2.1 mi), and Pizza Hut (2.7 mi).
  • Is there an onsite casino at Secrets St. James Montego Bay - Luxury ?
    Yes, the 1410 square-foot casino features 33 slot machines and 1 gaming table.
  • What is there to do at Secrets St. James Montego Bay - Luxury and nearby?
    Have fun with onsite activities like kayaking, parasailing, and sailing. Additional recreation onsite includes aerobics , Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Secrets St. James Montego Bay - Luxury also has 2 poolside bars, a casino, and a nightclub, as well as a private beach, a sauna, and a steam room.

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Recent reviews

Very Good 8.2 From 346 reviews

Good 6.0
The staff was very friendly. Restaurants were good but would have liked more options for anytime dining. What I didn’t like was upon check in they wanted to send us to their “sister” rower because of maintenance issue. Their sister resort wasn’t a couples only and they didn’t want to mention that. Good thing I checked it out before hand. When I told them no I wanted to be adults only they all of a sudden had a room for us.
Tara, us3 night romance trip
Exceptional 10.0
Amazing service!! Everyone was so nice and always on top to make sure everything was fine
us3 night romance trip
Fair 4.0
Service was terrible and the food was awful except for the jerk chicken cart on the beach. Parts of the resort seemed rundown and unlike other resorts we have visited, we never witnessed any cleaning or maintenance of the facilities. We stayed in a preferred ocean view room which had no view, not even a partial one and when we called to discuss it, we were just placed on hold. I also called and requested extra pillows for the room but they never came. Friends on the trip ordered room service which never came and when they called to check on their order after an hour, they were told it was on the way but it was never delivered. The workers here need more training and the resort needs some major upgrades. Very disappointed with this resort and we will not be back.
us3 night romance trip
Exceptional 10.0
Beach was great. Food was great. Shuttle service to airport was a no show. Had to take a taxi and expect a reimbursement from Expedia!
Douglas, us3 night trip
Very Good 8.0
Comfortable get away
The secrets is always my go to when I have to go to Montego Bay. Room is outstanding comfortable and amenities as well. But this stay was not as pleasant since hotel was too busy. Too many people. Staff was able to manage that really well I was impressed. I could not find the preferred room as I always like to book but the lady in the reception was really nice to grant me access to it`s facility.
Priscila, us1 night trip
Good 6.0
Property is fine. We were extremely disappointed with the food, especially with how much we paid for everything. Even the private dining on the beach. Essentially every restaurant has the same 5 times and they cook in a slightly different way, none have any flavor. Also the resort doesn’t check out towels and guests are only asked to return at the end of the day. This isn’t bad in theory but it does mean that people leave towels on chairs after they leave and you have no way of knowing if somebody is still sitting there. This became a huge frustration for us
us7 night romance trip
Exceptional 10.0
We booked garden view and received an ocean view.. the grounds were immaculate and service was top notch. All staff were very polite and would go out of their way to help you. Jerk chicken and fresh coconuts by beach were great. Food was excellent. Great entertainment great beaches unlimited drinks perfect weather and beautiful sunsets every day. Was like heaven, Our stay was excellent. Was 2nd trip. Would go again.
us7 night romance trip
Very Good 8.0
Mattresses were horrible.
Resort was very nice lots of pools and places to eat. On the other hand, if I had been there one more night my back would have never been the same. The mattress was horrible. I wouldn’t go back if I knew I had to sleep on their mattresses again. Other than that it was a 9!
Bryan, us6 night trip
Very Good 8.0
Everything was clean, staff was amazing, food was not as bad as we were expecting based in some of the reviews we read. Only miscommunication was that we were told at check in that we didn’t need any reservations for dinners but they failed to mention that we actually did need them for New Year’s Eve but we got in somewhere ok anyways without any. Overall I would definitely go back.
us4 night romance trip
Poor 2.0
Horrible i felt unwelcome
My experience of check in to how the staff treated me I literally stayed in my room for the entire two days and order from my room. I felt horrible the way I was treated, watching staffs putting others before me at dinner, I made complaint but nothing. My Jacuzzi water was brown this wasn’t fix until the night before I check out. I was given a buzzer to wait to be seated in the Jamaican restaurant while watching others is seated without waiting. Even when I was told no reservation was needed and I saw plenty empty seats. I felt like I was not welcome
MELISA, us2 night trip

Secrets St. James Montego Bay - Luxury