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East Bourne Resort & Spa

Photo gallery for East Bourne Resort & Spa

Exterior
Indoor pool
Minibar, in-room safe
Deluxe Room, 1 Double Bed | Minibar, in-room safe
Minibar, in-room safe

Overview of East Bourne Resort & Spa

East Bourne Resort & Spa

4.0 star property
4-star hotel in Shimla with 3 restaurants and spa

13 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Bar
Map
Near Bishop Cotton School, Khallini, Shimla, Himachal Pradesh, 171002
Main amenities
  • 3 restaurants and 6 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
For families
  • Television
  • Garden
  • Terrace
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

About this area

Getting around

  • Shimla (SLV) - 66 min drive
  • Chandigarh (IXC) - 114 min drive
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Cafe Sol - 7 min walk
  • Athiti Fast Food - 13 min walk
  • Hills Edge Restaurant - 4 min drive
  • Burger King - 2 min drive
  • The Catering Place - 2 min drive
Map

About this property

East Bourne Resort & Spa

East Bourne Resort & Spa offers an airport shuttle (available on request) for INR 2500 per vehicle one way. You can visit the spa to be pampered with massages, body treatments or Ayurvedic treatments, and The Reef, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include 6 bars/lounges, an indoor pool and a health club.

Languages

English, Hindi

At a glance

Hotel size

  • 72 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at noon
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available on request)*
  • Train station pickup

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • 3 restaurants
  • 6 bars/lounges
  • Coffee shop
  • BBQs
  • 24-hour room service
  • Snack bar/deli

What to do

  • Shopping
  • Pool table

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services

Facilities

  • 5 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • Television

Home comfort

  • Minibar
  • Coffee/tea maker

More

  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Maples. Services include massages and body treatments. A variety of treatment therapies are provided, including Ayurvedic.

Dining

The Reef – This restaurant serves breakfast, lunch and dinner.
The terraces – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per adult: INR 7000.00
  • Christmas Eve (24 December) gala dinner per child: INR 2500.00
  • New Year's Eve (31 December) gala dinner per adult: INR 7000.00
  • New Year's Eve (31 December) gala dinner per child: INR 2500.00

Optional extras

  • Breakfast is offered for an extra charge of approximately INR 70 per person
  • Airport shuttle service is offered for an extra charge of INR 2500 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

<p>This property accepts credit cards.</p>

Also known as

East Bourne Resort
East Bourne Resort Shimla
East Bourne Shimla
East Bourne Hotel Shimla
East Bourne Resort And Spa
East Bourne
East Bourne Resort And Spa
East Bourne Resort Spa
East Bourne Resort & Spa Hotel
East Bourne Resort & Spa Shimla
East Bourne Resort & Spa Hotel Shimla

Frequently asked questions

Does East Bourne Resort & Spa offer free cancellation for a full refund?
Yes, East Bourne Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at East Bourne Resort & Spa?
Yes, there's an indoor pool.
Are pets allowed at East Bourne Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at East Bourne Resort & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by East Bourne Resort & Spa?
Yes, an airport shuttle is available. The charge is INR 2500 per vehicle one way.
What are the check-in and check-out times at East Bourne Resort & Spa?
You can check in starting at noon. Check-out time is noon.
What is there to do at East Bourne Resort & Spa and nearby?
East Bourne Resort & Spa has 6 bars, a spa and an indoor pool, as well as a steam room, an arcade and a garden.
Are there restaurants at or near East Bourne Resort & Spa?
Yes, there are 3 on-site restaurants.
What's the area around East Bourne Resort & Spa like?
East Bourne Resort & Spa is located a short 6-minute walk from Tara Devi Temple.

Reviews

5.6

6.6/10

Cleanliness

6.5/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Very good

Convineant and clean hotel
Our stay was good... the staff is really good and helpful...
Verified Hotels.com guest review

8/10 Very good

Nice Stay
This is a very good hotel , All staff were helpful and polite. We could not fault anything and would highly recommend it. Nice hotel, good size family room, good breakfast for families
Verified Hotels.com guest review

6/10 Good

FAIR HOTEL
I WAS REALLY SATISFIED STAYING IN THIS HOTEL. BUT PLEASE ARRANGE TO CHANGE THE METHODOLOGY FOR PAYMENT FOR ROOM SERVICE FOODING AS IT SHOULD BE CHARGED DURING CHECKING OUT AND DO NOT CAUSE DISCOMFORT BY EVERY TIME ASKING FOR EACH TIME ROOM SERVICE FOODING.
Verified Hotels.com guest review

2/10 Poor

PATHETIC ROOMS AND OVERLY PRICED FOOD AND BREAKFAS
THE HOTEL WAS BOOKED ON EXPEDIA AND CHARGED TO CARD WITHOUT ANY PRIOR INFO INSTEAD OF A GUARANTEE AND ROOMS GIVEN INITIALLY WERE LOUSY AND DIRTY AND WORSE THEN EVEN DORMS AND ON DISCUSSION AND ARGUEMENTS IT WAS CHANGED TO BETTER ROOMS HOWEVER THE FOOD WAS EXPENSIVE WITH NO TASTE AND BREAKFAST EXORBITANTLY CHARGED AND EVEN KID OF 5 YRS CHARGED EVEN WITHOUT EXTRA BED AND RACK RATES WERE LOWER THAN OFFERED BY EXPEDIA.IT WAS DISGUSTING EXPERIENCE EXCEPT SOME ACTION BY ITS GM MR ARORA TO OFFER NEW ROOMS THAT WERE GOOD
Verified Expedia guest review

4/10 Fair

Can improve
TV was fuzzy. Fan did not work and had to be replaced. Bed was squeaky with springs and not a restful sleep. Restaurant was good with a good view. . For a guest to pay to use the swimming pool was absurd. An overpriced hotel for the service.
Verified Hotels.com guest review

4/10 Fair

East bourne - Not worth the price
1) The rooms there are very small and no view from the window, nearly half of the rooms the window opens in the common area where all the people pass by so you can't open it. and there is no open space 2) The bathrooms are small, no bath tubs and the hot water not available for 24 hrs. 3) The food is too costly just think a plate of idli costing Rs . 235 + Tax, the resort is at a location where you can't find anything else to eat. 4) The cab is provided once in a day to reach the mall but the pick up from the mall is at 8pm which is too early. Over all not worth for the price and please do confirm if the booking is being informed to hotel as in my case the hotel was not informed and i could check in only after sending them the booking receipt on email, i was lucky as the hotel had 1 room left on that day. i would in no case book that hotel again.
Verified Hotels.com guest review

2/10 Poor

Bad experience
Horrified to know superior room had no windows and false air conditioning unit hanging. Very bad experience
Verified Expedia guest review

10/10 Exceptional

A very relaxing place and staff are well trained
pretty good!
Verified Hotels.com guest review

8/10 Very good

Cheerful!
East Bourne Resort is a little away from town but a very good family destination. Its has an extremely cheerful atmosphere. The beautiful garden & the lovely flowers in the middle of the resort is a treat and washes away any deficiencies the Hotel may have. some updradation/renovation is definitely required. On the whole a pleasant stay.
Verified Hotels.com guest review

2/10 Poor

Pathetic Stay and Zero value for money
Extremely Horrible. Beds and mattress are in bad shape, no outlet for toilet air with the result room stinks, very expensive stay, dinner expensive @750 INR per plate per person. You have to call multiple times to avail service. Staff for managing movement / vehicle parking are a confused lot. Broke my car handbrake and did not have the courtesy to even ask if they can do something about it. Front desk struggled to figure out if an expedia guest booking was available for me. Zero value for money. I got the impression that they were interested in making me a hotel member. Will not recommend wasting hard earned money at this hotel. Better check in at either a cheap hotel for a bed or good five star with almost same rates but better service.
Verified Expedia guest review