Hotel Boutique Casareyna

4.5 star property
Luxury hotel with 2 restaurants, near Guardian Angel

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Photo gallery for Hotel Boutique Casareyna

Exterior
Property preview
Exterior
Exterior
Exterior
Located in the heart of Puebla, Hotel Boutique Casareyna offers an upscale retreat. Relax by the outdoor pool or indulge in a rejuvenating spa treatment, such as a sports massage or body wrap. Enjoy breakfast at one of two on-site restaurants and stay connected with free in-room WiFi.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Valet parking
  • Self parking
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$115 nightly
The total price is $137
Nov 29 - Nov 30
Total with taxes and fees

Why we love this property

Spa indulgence
The hotel's full-service spa offers daily pampering with aromatherapy and facials. Couples rooms and in-room massages elevate the relaxation experience.
Art gallery getaway
Browse works at the art gallery, discover pieces by local artists, and shop designer stores in this luxury hotel nestled in a historic district.
Foodie paradise
This hotel boasts 2 restaurants and 2 bars. Mexican cuisine delights await, along with locally-sourced food and private dining options for couples.

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double Room, 2 Queen Beds

9.8 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 377 sq ft
  • Sleeps 3
  • 2 Queen Beds

Superior Room, Bathtub

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Master suite

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(36 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Privada 2 Oriente 1007, Centro Historico, Puebla, PUE, 72000

What's nearby

  • Puebla Convention Center - 2 min walk - 0.2 km
  • Zócalo de Puebla - 8 min walk - 0.8 km
  • Puebla Cathedral - 8 min walk - 0.8 km
  • Santo Domingo Church - 10 min walk - 0.9 km
  • Centro Expositor - 8 min drive - 2.7 km

Getting around

  • Puebla Intl. Airport (PBC) - 39 min drive
  • Puebla–Cholula Tourist Train Terminal - 29 min walk

Restaurants

  • ‪Restaurante Casa Reyna - ‬2 min walk
  • ‪Tarlets Coffee - ‬2 min walk
  • ‪Alegoría Amaranto Gourmet - ‬3 min walk
  • ‪Musa Cultura Visual - ‬2 min walk
  • ‪Italianni's - ‬2 min walk

About this property

Hotel Boutique Casareyna

Hotel Boutique Casareyna puts you in a great location, within a 15-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or body treatments. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a terrace. Fellow travelers love the helpful staff and comfortable guestrooms.

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (MXN 100 per night)
    • Covered onsite valet parking (MXN 100 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–12:30 PM
  • 2 restaurants
  • 2 bars/lounges
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's games

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Romance packages

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Bicycle parking
  • Full-service spa
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Spa De La Reyna has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 300 to 500 for adults, and MXN 300 to 500 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of MXN 500 per pet, per night

Parking

  • Covered self parking costs MXN 100 per night
  • Covered valet parking costs MXN 100 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Boutique Casareyna
Boutique Casareyna Puebla
Casareyna
Casareyna Hotel
Casareyna Hotel Boutique
Hotel Boutique Casareyna
Hotel Boutique Casareyna Puebla
Hotel Casareyna
Hotel Boutique Casareyna Hotel
Hotel Boutique Casareyna Puebla
Hotel Boutique Casareyna Hotel Puebla

Frequently asked questions

Does Hotel Boutique Casareyna offer free cancellation for a full refund?

Yes, Hotel Boutique Casareyna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Boutique Casareyna?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Boutique Casareyna?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 500 per pet, per night.

Is parking offered on site at Hotel Boutique Casareyna?

Yes. Self parking costs MXN 100 per night. Valet parking costs MXN 100 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Boutique Casareyna?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Hotel Boutique Casareyna and nearby?

Hotel Boutique Casareyna has 2 bars and a spa, as well as an outdoor pool.

Are there restaurants at or near Hotel Boutique Casareyna?

Yes, there are 2 onsite restaurants, featuring Mexican cuisine.

What's the area around Hotel Boutique Casareyna like?

Hotel Boutique Casareyna is in Puebla Historic Center, a short 8-minute walk from Zócalo de Puebla and 14 minutes' walk from Puebla Cathedral.

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Reviews

Hotel Boutique Casareyna Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.8

Property conditions & facilities

What guests liked

  • The pool and surrounding area were excellent and a lovely place to relax. (4 reviews)
  • The spa offered a great experience with excellent service and a wonderful massage. (3 reviews)
  • Breakfast was outstanding, delicious, and very pleasant, with a variety of options and excellent service. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Restaurant
Room
Food
Service staff
Location
Spacious room
Bathroom
Breakfast
Walking
Bed

Reviews

10/10 Exceptional

Both charming and practical. Probably the best restaurant in town.
Gregory, 3-night trip

10/10 Exceptional

Second stay here. My favorite hotel.
Dana, 1-night trip

10/10 Exceptional

Very good option to stay near downtown
Daniel, 1-night trip

8/10 Very good

Elegant, comfortable hotel with large rooms, well located in Puebla.
Lisa, 4-night trip

10/10 Exceptional

I like casa Reyna is Amazing
Eduardo, 3-night trip

10/10 Exceptional

Excellent Hotel, great service and very clean.
Alfonso, 1-night trip

10/10 Exceptional

Excelente
David, 1-night trip

10/10 Exceptional

Stay here and trust it will be exemplary
Gareth, 3-night trip

10/10 Exceptional

My go-to place to stay in Puebla. Just outside of the main downtown area but far enough that you can sleep away from the noise. Very comfortable, clean, and within walking distance to the Zocalo area.
Heber, 2-night trip

8/10 Very good

Nice
Martin, 2-night trip

10/10 Exceptional

A fantastic property and would stay there again. The food was amazing, we atet there 4 times! The staff were super helpful with my father in law who is in a wheelchair.
Dan, 4-night trip

10/10 Exceptional

Hotel was very quaint. Huge comfortable master suite. Great location. Very quiet and clean. Beds were comfortable. Would definitely stay again.
Cassandra L, 7-night trip

10/10 Exceptional

.
Jose Angel, 1-night trip

10/10 Exceptional

.
Alejandro, 1-night trip

10/10 Exceptional

Excellent property, high class, but found blood stains on bed cover,need to pay more attention
Gonzalo, 3-night trip

8/10 Very good

Overall, we had a good experience at Casareyna, however there are a few things I want to point out. -We stayed in the "older" part of the hotel. One thing that I wish could have been better were the beds, they were very firm/hard. -Also, for all those foreigners, the hotel does exchange American dollars and Euros at a very good rate (better than at the centro) However, the staff limited our exchange to $100 dollars a day. Sometimes staff members looked bothered when we would ask to exchange money. - The WiFi connection/service can definitely be better. I had a lot of connection issues. However, besides what I previously mentioned we really enjoyed our stay and would return but will likely ask to have a room in the "newer" part of the hotel hoping that the beds are more comfortable. I also liked that across the street there are a few places to eat and a theater which came in handy during this rainy season. Although there's always a lot of movement within the hotel, we were surprised at the minimal noise that was heard throughout the day. A big shoutout to Lorena who took care of cleaning our room, she's amazing. Additionally, you have to eat at their restaurant. The food is really good. I recommend their hot chocolate and their mole poblano.
Elizabeth, 7-night trip

8/10 Very good

Casareyna is a well-appointed boutique hotel. The rooms are spacious. The restaurant is excellent and reasonable. The location is a little removed from the city center but walking distance. Our recent 3-night stay at Casareyna was great except for the charges for coffee pods ($35 pesos each). You would think that a luxury boutique hotel like Casareyna would have a daily complimentary coffee as part of their amenities. However, their management decided to save some money by not providing free coffee during the entire stay, but charge their guests. We were baffled. The front staff felt the same way and agreed with us. But, they were just following management orders. We’re hoping that the management would see this review and consider making the coffee fully complimentary during the entire stay to create an even more memorable experience. Perhaps provide a daily set of free coffee pods each day and charge anything beyond if guests ask for more. Sometimes a small negative experience is what guests often remember the most during their stay. Also, Casareyna doesn’t have a lobby per se. The reception room is quite small. We think it would benefit them and their guests to have a sitting area. They have a lot of dead spaces that could be turned into a nice lobby/sitting area. We’d still recommend Casareyna. However, we want coffee drinkers to know and expect that they would get charged for coffee. FYI, you get 2 pods (1 regular and 1 decaf) during your entire stay.
Ian, 3-night trip

10/10 Exceptional

Todo muy bien
Luis Fernando, 1-night trip

8/10 Very good

The room was large, modern and spotless
Howard, 2-night trip

10/10 Exceptional

Habitaciones muy amplias y limpias
Luis Fernando, 2-night trip

10/10 Exceptional

El personal es muy amable
Luis Fernando, 1-night trip

10/10 Exceptional

Ubicacion, espacio, limpieza y atencion de todo el personal
Vladimiro, 1-night trip

10/10 Exceptional

Instalaciones muy limpias. No use la alberca ni el Spa
Martha Patricia, 4-night trip

10/10 Exceptional

Casareyna es un hotel destacado en todos los aspectos... una esmerada atención, instalaciones de primera e icónica gastronomía.
Enrique, 2-night trip

10/10 Exceptional

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HADA, 2-night trip