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The Palms Hotel

Photo gallery for The Palms Hotel

Front of property
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Ash Cottage Suite | Terrace/patio

Overview of The Palms Hotel

The Palms Hotel

3.0 star property
Victorian guesthouse with outdoor pool, near Duval Street

8.0/10 Very Good

998 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
The price is $139
Price available on 12/4/2022
820 White St, Key West, FL, 33040
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Pool bar
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Computer station
  • Front desk safe
  • Microwave in a common area
  • Multilingual staff
  • Concierge services
Feel at home
  • Refrigerator
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Barbecue grill(s)
  • Limited onsite parking

Room options

About this area

What's nearby

  • In Key West Historic District
  • Duval Street - 11 min walk
  • South Beach - 2 min drive
  • Ernest Hemingway Home and Museum - 2 min drive
  • Mallory Square - 9 min drive
  • Southernmost Point - 7 min drive
  • Smathers Beach - 4 min drive

Getting around

  • Key West Intl. Airport (EYW) - 10 min drive


  • Mo's - 4 min walk
  • 5 Brothers Grocery Shop - 8 min walk
  • Little Pearl - 9 min walk
  • Michaels Restaurant - 9 min walk
  • Azur Restaurant - 9 min walk

About this property

The Palms Hotel

The Palms Hotel puts you just 3.1 mi (4.9 km) from the airport and a 5-minute drive from Duval Street. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Fellow travelers like the helpful staff and breakfast.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms
  • Arranged over 2 floors


  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:30 AM - 10:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Pets allowed (dogs and cats only, 2 per room, up to 100 lbs)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8 AM–10:30 AM
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave

What to do

  • Beach nearby
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Computer station


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas


  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • An outdoor pool


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator


  • Daily housekeeping

Fees & policies

Refundable deposits

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 20.00 per accommodation, per night
  • Resort fee inclusions:
    • Beach towels
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • Housekeeping


  • Pets are allowed for an extra charge of USD 35 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Palms Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at The Palms Hotel?
As of Dec 2, 2022, prices found for a 1-night stay for 2 adults at The Palms Hotel on Dec 4, 2022 start from $139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at The Palms Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Palms Hotel?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 100 lbs per pet. There's a charge of USD 35 per pet, per night.
Is parking offered on site at The Palms Hotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at The Palms Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM.
What is there to do at The Palms Hotel and nearby?
Have fun with nearby activities like boat tours, kayaking, and scuba diving. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the guesthouse's other amenities, which include a picnic area and a garden.
Are there restaurants at or near The Palms Hotel?
Yes. Nearby restaurants include Mo's (4-min walk), 5 Brothers Grocery Shop (8-min walk), and Little Pearl (9-min walk).
What's the area around The Palms Hotel like?
The Palms Hotel is in Key West Historic District, a short 10-minute drive from Key West Intl. Airport (EYW) and 11 minutes' walk from Duval Street. Travelers recommend the guesthouse for its quiet location.

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



8/10 Very Good

Lovely place
Place was really cute and quaint. Rooms were rather small (At least one I rented) but had everything. The breakfast was good, and workers were pleasant.
Kirk, 2-night trip
Verified guest review

8/10 Very Good

Extremely clean and inviting. Staff awesome!! Never met a more pleasant crew and the owner doesn’t know how truly blessed and lucky she is to have this family ran business of hers. Some rooms more comfortable than others Would definitely recommend and will stay again
Susan, 2-night family trip
Verified guest review

8/10 Very Good

NyKole, 1-night trip with friends
Verified guest review

10/10 Exceptional

Pascale, 1-night family trip
Verified guest review

10/10 Exceptional

The place is really nice, breakfast was delicious and the staff super friendly.
1-night trip with friends
Verified guest review

10/10 Exceptional

Catherine, 2-night trip
Verified guest review

2/10 Poor

Lyndsey, 1-night trip
Verified guest review

10/10 Exceptional

Nice historic hotel
Very quaint, key west style hotel. Needs some upgrades but the room was clean and comfortable. Convenient to many restaurants and activities. Parking limited at actual hotel and overflow parking is on the street.
Melody, 2-night trip
Verified guest review

10/10 Exceptional

Could not love it more!
Our stay was wonderful! We were in room 109 just outside the bar/breakfast area. Everything was so nice. The beds were comfortable, breakfast was delightful outside of the mornings. We would sit in the chairs next to our room and enjoy our coffee. We enjoyed the pool a couple days. The service was great. Everything was just fabulous we loved our stay and would definitely come back again. In fact, I’m recommending it to some friends traveling here next month.
Jessica, 4-night trip with friends
Verified guest review

10/10 Exceptional

Parking was a challenge but worth it. Very cozy place and great staff that went beyond their way to satisfy
Octavio, 2-night trip
Verified guest review