Ellen Kensington, an eco-certified hotel near the Natural History Museum, offers a peaceful retreat with a spa featuring massages and aromatherapy. Unwind on the serene garden or browse through books in the library while staying connected with free in-room WiFi.
Kensington (Olympia) Underground Station - 26 min walk
Kensington (Olympia) Station - 27 min walk
Earl's Court Station - 5 min walk
Gloucester Road Underground Station - 9 min walk
West Brompton Underground Station - 10 min walk
Restaurants
Paul - 2 min walk
McDonald's - 3 min walk
Pret a Manger - 3 min walk
Cast Iron Bar & Grill - 4 min walk
Courtfield - 2 min walk
About this property
Ellen Kensington
At Ellen Kensington, you'll be just a 5-minute drive from Kensington High Street and Hyde Park. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Natural History Museum and Imperial College London are just a 5-minute drive away. Public transportation is just a short walk: Earl's Court Station is 5 minutes and Gloucester Road Underground Station is 9 minutes.
At a glance
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Hotel size
105 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only, 1 total, up to 26 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
Restaurant
Bar/lounge
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Terrace
At least 80% lighting from LEDs
Accessibility
Elevator
Elevator door width (inches): 28
5 stairs to reach property
Thin carpet in room
Room amenities
Be entertained
50-inch TV
Digital TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Alarm clock
Free crib/infant bed
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Restaurant dining guide
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 25 for adults and GBP 25 for children
Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 150 (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 70 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 50 per pet, per night, plus a one-time cleaning fee of GBP 50
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Ellen Kensington Hotel
Ellen Kensington London
Ellen Kensington Hotel London
Best Western Burns Hotel Kensington
Frequently asked questions
Are pets allowed at Ellen Kensington?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of GBP 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Ellen Kensington?
Sorry, there's no onsite parking at Ellen Kensington.
What are the check-in and check-out times at Ellen Kensington?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 150 (subject to availability). Contactless check-in and check-out are available.
Are there restaurants at or near Ellen Kensington?
Yes, there's an onsite restaurant.
What's the area around Ellen Kensington like?
Ellen Kensington is a short 5-minute walk from Earl's Court Station and 15 minutes' walk from Kensington High Street.
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Reviews
Ellen Kensington Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Amenities
9.0
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, delicious, and wonderful with a good choice and fresh food. (18 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Mar 27, 2026
Wonderful hotel, great decor, very clean, friendly staff who were very helpful. Restaurant was excellent, food so good, room was excellent. Would stay again.
Joanie
Joanie, 1-night trip
Verified
10/10 Exceptional
Apr 20, 2026
Couldn’t fault Ellen Kensington for an overnight stay in London. Location was perfect, just off the main road of Earl Court so easy to get to, yet very quiet. Room was well equipped and clean. Breakfast was delicious. Staff were very attentive and welcoming. Couldn’t recommend Ellen Kensington anymore for a London stay.
Megan
Megan, 1-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Great room and location. Clean room and excellent staff.
Elaine
Elaine, 1-night trip
Verified
10/10 Exceptional
Feb 27, 2026
The room is perfect and spotless! The staff are great and friendly.
Benjamin
Benjamin, 1-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Lovely hotel in a quiet area. Close to tube and great breakfast.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Dec 25, 2025
fantastic location, spotless hotel and great service
Patrick
Patrick, 2-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Great place and location
Leah
Leah, 1-night trip
Verified
10/10 Exceptional
Nov 15, 2025
Friendly staff - the compact room was compact but very comfortable - great breakfast as well
A R
A R, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Very clean room and hotel. Excellent breakfast.
Neil Thomas
Neil Thomas, 3-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Staff were all so friendly and professional.
Room was fantastic for a compact double room excellent facilities an cleanliness.
Bathroom was very small however it was functional and done to a very impressive standard with fixtures and fittings.
Fraser
Fraser, 1-night trip
Verified
8/10 Very good
Mar 22, 2026
The room was great for what we needed, bed and pillows were super comfy, no complaints there with the sleep.
Shower great, enough space for me and my partner.
Our coffee machine wouldn’t dispense the coffee sadly (could have been a user error) but one thing that was annoying was our floorboards were super squeaky. We felt it would affect the floor below us.
We would definitely stay again, no hesitation, but we’ve been unlucky with a minor moan.
Jamie
Jamie, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Very nice hotel , great location , very helpful staff, great breakfast . Would stay here again
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Spotless courteous staff
cristin
cristin, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Great place to stay…
This will be our new go to hotel in London great location, great bargain extremely nice people.
TROY
TROY, 4-night trip
Verified
8/10 Very good
Oct 21, 2025
The location is great & the staff are very friendly. We had dinner twice & were good.
Thomas
Thomas, 2-night trip
Verified
10/10 Exceptional
Jul 31, 2025
Wonderful staff, clean rooms in a great central location.
Connie
Connie, 8-night trip
Verified
10/10 Exceptional
Dec 6, 2025
The hotel was a lovely surprise. Centrally located and close to tube stations, we found it a perfect base for our London adventure. The room, though small, was well appointed and very well maintained. The breakfast was great with lots of options. The dinners were also good quality and well priced. The staff were always helpful and attentive.
Richard
Richard, 10-night trip
Verified
10/10 Exceptional
Nov 13, 2025
Lovely hotel in nice neighborhood very close to tube station with multiple lines. Beautifully appointed room with very comfortable bed. Bathroom was new with good shower, heated towel rack. Great stay.
Peter
Peter, 4-night trip
Verified
8/10 Very good
Nov 17, 2025
Location excellent, staff very helpful and courteous. Hotel very clean and facilities great for a short stay. Our only suggestion would be ditch the useless coffee machines and invest in a kettle for the rooms
Maurya
Maurya, 3-night trip
Verified
10/10 Exceptional
Nov 1, 2025
Staff is accommodating and very friendly
They let me check in early too which is fantastic
Thank you
S
Scott
Scott, 2-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Lovely room, very comfortable bed and bedding. Bathroom was spotless, great MB toiletries. Helpful staff.
Adrian
Adrian, 1-night trip
Verified
8/10 Very good
Dec 1, 2025
Small Rooms, but it was very good for the price, so all good
Paul Nikolaus
Paul Nikolaus, 3-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Exceptional stay! The staff were incredibly friendly and attentive, the rooms spotless and comfortable, and the amenities top-notch. Perfect location and a truly relaxing experience. Highly recommend
LYUBOV
LYUBOV, 1-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Great hotel will stay again
Lovely place to stay, close with tube links to lots of places, nice breakfast, comfy bed
Greg
Greg, 1-night trip
Verified
10/10 Exceptional
Mar 11, 2026
I stayed at this hotel for one week and overall I was very satisfied with my experience. The staff were extremely attentive, kind, and always willing to help, which made my stay very comfortable.
Kensington is already one of my favorite areas, and the hotel itself was beautifully renovated, quiet, and peaceful. Its location is also very convenient since it is very close to the metro, making it easy to get around the city.
The only issue to be aware of is that, even though I changed rooms twice, both rooms were quite cold. Because it is an old building, the windows still allow some wind to come through, and this problem has not been fully solved yet. The internet connection also does not connect automatically, so you need to reconnect from time to time.
Despite these small inconveniences, I would definitely choose this hotel again. I would especially recommend it for a lovely stay in spring, summer, or autumn rather than during very cold and windy winter days.