Pan Pacific Suzhou

Luxury hotel in Suzhou with 4 restaurants and indoor pool

Choose dates to view prices

Mon, Mar 16
Tue, Mar 17
March 2026
2
April 2026
Nestled near Shantang Street, Pan Pacific Suzhou offers a serene retreat with a garden and driving range. Enjoy international cuisine at one of the 4 on-site restaurants, unwind in the sauna or steam room, or take a refreshing dip in the seasonal outdoor pool. With free in-room WiFi and helpful staff nearby, this hotel is perfect for relaxation.
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants
  • Indoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Room service
  • Spa services
  • Business center

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
$56 nightly
$59 total
Mar 4 - Mar 5
Total with taxes and fees

Why we love this property

Refreshing pool escapes
This hotel features an indoor pool and seasonal outdoor pool with loungers and umbrellas. Guests can enjoy meals at the onsite poolside restaurant.
Dining delights
International cuisine served poolside, in gardens, or al fresco. Chinese delicacies available at another spot. The buffet breakfast starts days right.
Cozy room essentials
Drift into dreamland beneath down comforters with blackout drapes ensuring perfect slumber. Bathrobes await for lounging, minibar for sipping.

Room options

Showing 37 of 37 rooms
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Premier King

  • Sleeps 2
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Premier Twin

  • Sleeps 2
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Deluxe Suite

Exceptional

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Dining table
Flat-screen TV
Separate bedroom
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Premier Twin | Down comforters, minibar, in-room safe, blackout drapes
Free toiletries, hair dryer, bathrobes, slippers

Premier Twin

Exceptional

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
Minibar
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
Free toiletries, hair dryer, bathrobes, slippers
Deluxe King | Down comforters, minibar, in-room safe, blackout drapes
Deluxe King | Down comforters, minibar, in-room safe, blackout drapes
Deluxe King | Down comforters, minibar, in-room safe, blackout drapes

Deluxe King

Exceptional

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
Bathrobes
Minibar
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Deluxe Twin | Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Deluxe Twin | Down comforters, minibar, in-room safe, blackout drapes

Deluxe Twin

Excellent

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Minibar
Electric kettle
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony Suite

Exceptional

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Dining table
Flat-screen TV
  • Garden view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
View from room
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony Twin

Highlights

Balcony
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Minibar
  • Garden view
  • 388 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
Free toiletries, hair dryer, bathrobes, slippers
Premier Balcony King | Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony King

Exceptional

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Hair dryer
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Family Suite | Down comforters, minibar, in-room safe, blackout drapes
Family Suite | Down comforters, minibar, in-room safe, blackout drapes
Family Suite | Down comforters, minibar, in-room safe, blackout drapes

Family Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • Garden view
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
Free toiletries, hair dryer, bathrobes, slippers
Family Two Bedrooms | Down comforters, minibar, in-room safe, blackout drapes
Family Two Bedrooms | Down comforters, minibar, in-room safe, blackout drapes
Family Two Bedrooms | Down comforters, minibar, in-room safe, blackout drapes

Family Two Bedrooms

Exceptional

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
Free toiletries, hair dryer, bathrobes, slippers
Family Triple Room | Down comforters, minibar, in-room safe, blackout drapes
Family Triple Room | Down comforters, minibar, in-room safe, blackout drapes
Family Triple Room | Down comforters, minibar, in-room safe, blackout drapes

Family Triple Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
Bathrobes
Minibar
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
Free toiletries, hair dryer, bathrobes, slippers
Premier View King | Down comforters, minibar, in-room safe, blackout drapes
Premier View King | Down comforters, minibar, in-room safe, blackout drapes
Premier View King | Down comforters, minibar, in-room safe, blackout drapes

Premier View King

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Two Bedroom Executive Suite

Exceptional

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Down duvet
Hair dryer
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds
Free toiletries, hair dryer, bathrobes, slippers
Premier View Twin | Down comforters, minibar, in-room safe, blackout drapes
Premier View Twin | Down comforters, minibar, in-room safe, blackout drapes
Premier View Twin | Down comforters, minibar, in-room safe, blackout drapes

Premier View Twin

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
Free toiletries, hair dryer, bathrobes, slippers
Family King Room | Down comforters, minibar, in-room safe, blackout drapes
Family King Room | Down comforters, minibar, in-room safe, blackout drapes
Family King Room | Down comforters, minibar, in-room safe, blackout drapes

Family King Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Premier King Grande | Down comforters, minibar, in-room safe, blackout drapes
Premier King Grande | Down comforters, minibar, in-room safe, blackout drapes
Free toiletries, hair dryer, bathrobes, slippers

Premier King Grande

Exceptional

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Interior
Down comforters, minibar, in-room safe, blackout drapes
Free toiletries, hair dryer, bathrobes, slippers
Dining | 4 restaurants, breakfast, lunch, dinner served; international cuisine

Executive Suite

  • Sleeps 2
Property grounds
Lobby
Lobby
Down comforters, minibar, in-room safe, blackout drapes

Wu Gong Hall

  • Sleeps 6
Interior
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Free toiletries, hair dryer, bathrobes, slippers

Triple Bedroom Executive Suite

  • Sleeps 6
Spa
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
47-inch flat-screen TV with satellite channels, TV, table tennis

Two Bedroom Executive Suite

  • Sleeps 4
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Living area | 47-inch flat-screen TV with satellite channels, TV, table tennis
47-inch flat-screen TV with satellite channels, TV, table tennis

Premier Balcony Suite

  • Sleeps 2
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
47-inch flat-screen TV with satellite channels, TV, table tennis
47-inch flat-screen TV with satellite channels, TV, table tennis

Executive Pagpda Suite

  • Sleeps 2
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Family Suite

  • Sleeps 3
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Family Two Bedrooms

  • Sleeps 4
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony King

  • Sleeps 2
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony Twin

  • Sleeps 2
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room (Double Bed)

  • Sleeps 2
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room (2 beds)

  • Sleeps 2
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Family Triple Room

  • Sleeps 3
Interior
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Premier View King

  • Sleeps 2
Free toiletries, hair dryer, bathrobes, slippers
Premier King | Down comforters, minibar, in-room safe, blackout drapes
Premier King | Down comforters, minibar, in-room safe, blackout drapes
Premier King | Down comforters, minibar, in-room safe, blackout drapes

Premier King

Exceptional

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
Minibar
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes

Standard 2-bed Room

  • Sleeps 2
Interior
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Premier View Twin

  • Sleeps 2
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Deluxe King

  • Sleeps 2
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Deluxe Twin

  • Sleeps 2
Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Down comforters, minibar, in-room safe, blackout drapes
Living area | 47-inch flat-screen TV with satellite channels, TV, table tennis
Living area | 47-inch flat-screen TV with satellite channels, TV, table tennis

Deluxe Suite

  • Sleeps 2

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About the neighborhood

Map
259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

What's nearby

  • Panmen Scenic Area - 1 min walk - 0.1 km
  • Suzhou City Moat - 5 min walk - 0.5 km
  • Grand Canal - 8 min walk - 0.7 km
  • Classical Gardens of Suzhou - 15 min walk - 1.3 km
  • Master of the Nets Garden - 3 min drive - 2.8 km

Getting around

  • Wuxi (WUX-Shuofang) - 46 min drive
  • Suzhou Railway Station - 13 min drive
  • Suzhou New District Railway Tram Stop - 25 min drive
  • Suzhou North Railway Station - 28 min drive
  • Renminqiao South Station - 9 min walk
  • Nanmen Station - 10 min walk
  • Sanyuanfang Station - 18 min walk

Restaurants

  • ‪铁手咖啡制造局Metalhands(沧浪亭店) - ‬16 min walk
  • ‪McDonald's (麦当劳) - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪萃英园 Garden Brasserie - ‬10 min walk
  • ‪藏书羊肉新市路店 - ‬13 min walk

About this property

Pan Pacific Suzhou

When you stay at Pan Pacific Suzhou, you'll be within a 10-minute drive of Shantang Street and Suzhou Museum. Guests can indulge in spa services, and 萃英园全日餐厅, one of 4 restaurants, serves international cuisine and is open for breakfast and dinner. This luxurious hotel also features an indoor pool, a fitness center, and an outdoor tennis court. Public transportation is just a short walk: Renminqiao South Station is 9 minutes and Nanmen Station is 10 minutes.

At a glance

Hotel size

    • 336 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (17 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • Children aged 6 and younger eat free breakfast

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite garage

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Lifeguard on site

What to do

  • Tennis
  • Pool table
  • Table tennis

Working away

  • Business center
  • 11 meeting rooms
  • Conference space (12917 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1999
  • Garden
  • Fitness center
  • Golf driving range on site
  • An indoor pool
  • Seasonal outdoor pool
  • Spa services
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Stair-free path to entrance

Room amenities

Be entertained

  • 47-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

萃英园全日餐厅 - This poolside buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
海天楼中餐厅 - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
吴宫瑞面 - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Open daily.
Sun Ray禧禾意大利灵感餐厅 - This restaurant specializes in Italian cuisine and serves brunch and dinner. Open daily.
塔影咖啡 - Onsite café. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 68 for adults and CNY 68 for children
  • Late check-in between 1:00 PM and 6:00 PM can be arranged for an extra charge of 50-percent of room rate

Children & extra beds

  • Rollaway beds are available for CNY 300.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:30 PM
  • The seasonal pool is open from June to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Pan Pacific Hotel Suzhou
Pan Pacific Suzhou
Suzhou Pan Pacific
Pan Pacific Suzhou Hotel Suzhou
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Suzhou
Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou offer free cancellation for a full refund?

Yes, Pan Pacific Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pan Pacific Suzhou?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 9:30 PM.

Are pets allowed at Pan Pacific Suzhou?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Pan Pacific Suzhou?

Yes. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; Check-in end time: 6 PM. Check-out time is noon. Express check-out is available.

What is there to do at Pan Pacific Suzhou and nearby?

Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Pan Pacific Suzhou also has a steam room and a garden.

Are there restaurants at or near Pan Pacific Suzhou?

Yes, there are 4 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

What's the area around Pan Pacific Suzhou like?

Pan Pacific Suzhou is in Suzhou Old Town, a short 9-minute walk from Renminqiao South Station and 15 minutes' walk from Classical Gardens of Suzhou.

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Pan Pacific Suzhou Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with a good spread and super delicious options. (11 reviews)
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Popular mentions

RoomService staffTaxiLocation

10/10 Exceptional

awesome place to stay
Roy, 2-night trip

8/10 Very good

Clean room, helpful staff, and superb amenities!
Lim, 3-night trip

10/10 Exceptional

Very cool hotell. High class rooms and facilities.
Victor, 1-night trip

10/10 Exceptional

hotel looks like a palace and the garden is linked to a beautiful place of interest which hotel guests can gain free entry and also get 1 hour of complimentary ancient dressing
Joanelle, 2-night trip

10/10 Exceptional

Very nice stay
Zhao, 1-night trip

8/10 Very good

Hotel is beautiful, room size is good. Room is clean with good amenities.
Alice, 3-night trip

10/10 Exceptional

Great room, staff, cleaning and facilities. Many perks available for guests such as complimentary hanfu experience, access to Panmen garden, etc.
Michelle, 2-night trip

10/10 Exceptional

The hotel location is excellent. Its garden style makes it unique and gorgeous. The room is spacious and super clean. The bed is very comfortable. The restaurants serve high quality food for reasonable prices. All staff members are very friendly and attentive. They try to help you with anything you need.
Xianzhong, 2-night trip

8/10 Very good

OK
WAI MING, 2-night trip

8/10 Very good

Nice room. Staff are attentive. Good and clean room.
Leslie, 2-night trip

10/10 Exceptional

What a beautiful hotel, styled in the Wu Dynasty architecture. Highly recommend this hotel to anyone visiting Suzhou.
Stephen, 3-night trip

10/10 Exceptional

We had a great time staying at this hotel
Yile, 2-night trip

10/10 Exceptional

Room was super clean. Staffs were friendly and helpful. Will definitely come back to this hotel in future when re-visiting Suzhou.
Julie, 2-night trip

10/10 Exceptional

So beautiful hotel, the room was every clean with beautiful balcony and garden view, hai tien lo restaurant dining was delicious, and I want specially thanks 谈星余,郑明泽,孙智慧,非常感谢他们的热情专业的服务态度。
Jie, 3-night trip

10/10 Exceptional

Very large and clean. Beautiful architecture.
Dora, 1-night trip

10/10 Exceptional

Historical hotel but recently refurbished! All facilities that might be expected and a wide variety of choice for breakfast. Situated as part of the Panmen gardens and free entry with your room key!
Graham, 2-night trip

10/10 Exceptional

Everything is good. We shall return.
Anthony, 3-night trip

10/10 Exceptional

We are a family of four with two kids, 11 and 7. We enjoyed staying at the hotel. The room is clean and organized, the food at hotel restaurant is great plus there’s an indoor and outdoor swimming pool.
Olivia, 4-night trip

10/10 Exceptional

The room is clean. Environment good. The caretaker is excellent, especially Li Qin.
Xi, 5-night trip

10/10 Exceptional

Best
Francisco, 2-night trip

10/10 Exceptional

Excellent breakfast and services, serene atmosphere surrounded by the garden
Fan, 2-night trip

10/10 Exceptional

The Panmen area is excellent!
Rongxuan, 2-night trip

8/10 Very good

Breakfast: lack of protein / meats , not many choices of fresh meat. That’s why I only had 2 days’ breakfast there.
Jessie, 8-night trip

10/10 Exceptional

Spacious and clean room. Helpful and friendly staff. Restaurants inside hotel were good. Beautiful architecture. Balcony has great view to a beautiful park. Right next to an attraction of old tower and park.
Kelvin, 2-night trip

10/10 Exceptional

Very pretty and the service is good also!
WENJING, 3-night trip