NH Collection Andorra Palome

Property class: 4
Arinsal hotel with restaurant and bar/lounge

Choose dates to view prices

When you stay at NH Collection Andorra Palome, you'll be within a 15-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a terrace and a garden.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Bar
$117 nightly
The total price is $127
Oct 29 - Oct 30
Total with taxes and fees

Room options

View all photos for Superior Room

A hotel room with a bed, a wooden wardrobe, a nightstand, and a wall-mounted light fixture.

Superior Room

9.6 out of 10
Exceptional
(4 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Terrace

A modern hotel room with a large bed, two chairs, a desk with a flat-screen TV, and a balcony with a view of trees.

Superior Room, Terrace

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 252 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

A modern hotel room with a bed, a desk, a chair, a small table, and a balcony with a view of the forest.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (View)

A modern hotel room with a large bed, a seating area with cushioned chairs, a small desk with a flat-screen TV, and a view of greenery outside.

Suite (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony, View

A modern hotel room with a large bed, two chairs, a desk with a flat-screen TV, and a balcony with a view of trees.

Superior Room, Balcony, View

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (View)

A bedroom with a bed, a TV, a wardrobe, and a window with a view of greenery and a building.

Superior Room (View)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

A modern hotel room with a large bed, a small table with a vase of flowers, a chair, a desk with a TV, and a window with a view of greenery.

Deluxe Room

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Oct 29 - Oct 30
Total with taxes and fees
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About the neighborhood

Map
Crta. d'Arinsal s/n, AD400 Erts, Arinsal, La Massana, AD400

What's nearby

  • Jou-La Cauba Rock Trail - 12 min walk - 1.1 km
  • Roc de la Coma d'Erts Via Ferrata - 14 min walk - 1.2 km
  • Els Orriols Ski Lift - 17 min walk - 1.4 km
  • Comapedrosa Highlands Trail - 18 min walk - 1.6 km
  • Valles del Comapedrosa Nature Park - 2 min drive - 1.8 km

Getting around

  • La Seu d'Urgell (LEU) - 70 min drive
  • Blagnac Airport (TLS) - 179 min drive
  • Barcelona El Prat Airport (BCN) - 92.3 miles/148.5 km
  • L'Hospitalet-pres-l'Andorre Station - 46 min drive
  • Porté-Puymorens Station - 48 min drive
  • Burton's Station - 50 min drive

Restaurants

  • ‪Restaurant ANDREA - ‬2 min drive
  • ‪Borda De L'avi - ‬2 min drive
  • ‪Borda Xica - ‬3 min drive
  • ‪Commencal Spot - ‬2 min drive
  • ‪Borda Xixerella - ‬2 min drive

About this property

NH Collection Andorra Palome

  • When you stay at NH Collection Andorra Palome, you'll be within a 15-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a terrace and a garden.

At a glance

Hotel size

    • 34 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • Onsite self parking (EUR 15 per day)
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

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Reviews

NH Collection Andorra Palome Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a varied, delicious spread of local cuisine, with many guests praising its quality and variety of options. (9 reviews)
  • The restaurant offered a varied, delicious spread of local cuisine and a beautiful menu with room service also available. (4 reviews)
  • Parking was easy and secure, with convenient street parking also available. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

8/10 Very good

Breakfast was amazing and staff was incredible!
Verified review

10/10 Exceptional

Clean and well appointed room. Easy and secure parking, excellent breakfast. Zindyia at the reception desk was outstanding, friendly and very helpful.
Verified review

10/10 Exceptional

Everything was wonderful and the breakfast was fantastic
Verified review

10/10 Exceptional

Magical Stay

Our stay was magical! Our room had the most amazing view of a lake outlined with snow. We were able to enjoy the view from the bed. The room and hotel were very clean. We enjoyed the breakfast which was a varied, delicious spread of the local cuisine.
Verified review

10/10 Exceptional

Great value for the quality. Very clean and pleasant rooms. Parking is additional $ but you can park for free on the street.
Verified review

10/10 Exceptional

Exceeded our expectations!

We truly can’t complain—NH Collection was an outstanding experience! The staff was incredibly welcoming and attentive, making us feel right at home from the moment we arrived. The hotel itself is beautifully designed, with elegant interiors and top-notch facilities that add to the luxurious ambiance. Initially, we had booked a stay at the neighboring Sant Grant, but unfortunately, it was such a disappointment that we had to leave. Despite both hotels being rated four stars, the difference in quality, service, and overall experience was like night and day. NH Collection completely turned our trip around, and we couldn’t be happier with our choice. Highly recommended for anyone looking for a refined and comfortable stay!
Verified review

6/10 Good

Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
Verified review

10/10 Exceptional

The staff was great and a wonderful breakfast
Verified review

8/10 Very good

lovely breakfast buffet
Verified review

10/10 Exceptional

Perfect Stay

Great hotel, well located. Solid breakfast too. You can use also their parking in Andorra la Vella if you stay in Palome (just ask reception). Magda was great and provided us excellent recommendations, thank you again.
Verified review

10/10 Exceptional

Great location

Receptionist was just lovely and very helpful.
Verified review

10/10 Exceptional

I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
Verified review

10/10 Exceptional

Exceptional staff

Exceptional staff. Extremely helpful and friendly. Lovely hotel with very good location.
Verified review

10/10 Exceptional

Everything was perfect.
Verified review

10/10 Exceptional

Excellent
Verified review

8/10 Very good

They charge the parking separately and its not cheap
Verified review

4/10 Fair

Awful
Verified review

10/10 Exceptional

Excellent séjour de 2 nuits avec 2 chambres Super petit déjeuner et dîner un soir. Personnel très agréable, aimable Je recommande à 200%
Verified review

10/10 Exceptional

Wij vinden dit een heerlijk hotel. De ontvangst was vriendelijk en goed. Parkeerplek direct bij het hotel achter een slagboom, met de mogelijkheid om met je eigen laadkabel te laden via een wallbox. Er hangt ook een tTesla wallbox. De kamer (Junior suite) was ruim, schoon en voorzien van een nespresso apparaat, koelkastje en waterkoker. De badkamer met ligbad, toilet en aparte douche is ook ruim, de handoeken lekker groot en schoon. Het restaurant biedt een mooie menukaart aan, terwijl er ook de mogelijkheid is om roomservice te krijgen. Dit alles tegen goede prijzen. Het ontbijtbuffet is zo uitgebreid dat ik het lastig vond om een keuze te maken. Het hotel ligt op een rustige locatie, een kilometer lopen en je bent bij wat goede restaurantjes.
Verified review

10/10 Exceptional

El personal fantástico, igual la habitación!
Verified review

10/10 Exceptional

Ihanan rauhallinen, siisti ja viihtyisä hotelli. Aamiainen oli todella hyvä. Kuntosalista plussaa.
Verified review

10/10 Exceptional

Quarto maravilhoso, localização perfeita, se quiser da para ir andando para a estação de esqui. So faltou a t.v se smart. E o banheiro poderia ser aquecido
Verified review

10/10 Exceptional

Excelente habitación
Verified review

10/10 Exceptional

Todo muy bien.
Verified review

2/10 Poor

J’ai réservé et lorsque je suis arrivé l’hôtel était fermé J’ai dû faire une autre réservation dans un autre hôtel . Hôtel.com ne m’a pas remboursé