We have stayed here many times. This time we were very upset that the valet service was not being used. We had to park 2 blocks away and WALK back in the cold and snow, I had a broken foot and my husband had procedures at the clinic....not to mention all the OLD, SICK, handicapped people who were there and had to deal with the parking and walking too. Not ideal. And as far as I am concerned, that is false advertising from the property. AND, room cleaning service was only every 5 days, so I had to empty my own trash when it was full, and when we asked for clean towels and they brought them, the towels were not even folded. The price should have been reduced to accommodate for these huge inconveniences.
