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1 room, 2 adults
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Mercure Andorra, Andorra la Vella

4-star4 stars
Carrer de La Roda, 2Andorra la VellaAD500Andorra

4-star ski hotel with ski storage, near Church of Saint Stephen
  • Free WiFi
Very Good8.2
Service
Fantastic service
Pool
Great pool
Location
Great location
Value for money
Value for money could be better
28See all 28 Hotels.com reviews
From 421 reviewsTripAdvisor Traveller Rating

Mercure Andorra, Andorra la Vella

from $55
  • Standard Room
  • Superior Room
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 172 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Children's pool
  • Ski storage
  • Ski passes available
  • Health club
  • Spa treatment room(s)
  • Steam room
  • Pool sun loungers
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 3229
  • Conference space size (meters) - 300
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

La Brasserie - This coffee shop serves breakfast only. Open daily.

El Grill - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

El Jardi - This restaurant specializes in Spanish cuisine and serves breakfast and dinner. A children's menu is available.

Mercure Andorra, Andorra la Vella’s small print

Also known as

  • Mercure 4 Hotel Andorra
  • Mercure Andorra 4
  • Mercure Andorra Hotel Andorra La Vella
  • Mercure Andorra Hotel
  • Mercure Andorra Andorra La Vella
  • Mercure Andorra

Policies

Parking height restrictions apply.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Children's club/arcade access
  • Internet access (may be limited)
  • In-room safe
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs EUR 23 per night

Breakfast costs between EUR 10 and EUR 14 per person (approximately)

Pets are allowed for an extra charge of EUR 23 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure Andorra, Andorra la Vella

Top spots nearby

Recommended by this property

  • Pyrenees Andorra Shopping Centre (3-minute walk)
  • Placa del Poble (5-minute walk)
  • Casa de la Vall (6-minute walk)
  • Vallnord Ski Station (42-minute walk)

Getting around

  • La Seu d'Urgell (LEU) - 33 min drive
  • Barcelona (BCN-Barcelona Intl.) - 154 min drive
  • L'Hospitalet-pres-l'Andorre Station - 48 min drive
  • Self parking (surcharge)
  • Limited parking

Recent reviews

Very Good 8.2 From 28 reviews

Mercure Andorra, Andorra la Vella
Very Good8.0
We were happy with the hotel. Good location. Staff friendly and attentive.hotel car park convenient. Would have liked to have tea and coffee making in the bedrooms.
Peter, 2 night family trip
Mercure Andorra, Andorra la Vella
Good6.0
Expensive with poor service and unfriendly staff
We traveled in south France from for 8 nights in April 2017. This is our most expensive night with worst feeling. The staff were not friendly with poor English for communication. They just want your money and don't make us feel welcome.
mu, 1 night family trip
Mercure Andorra, Andorra la Vella
Good6.0
Staying at this same hotel for 10+ years.......
We've been staying at this hotel while on motorbike trips for around ten years, as it's really accessible, has its own secure underground parking, and is pretty close to the main shops and bars. It's comfortable for the money, however I can't see that much has changed over the past ten years, apart from now being able to get free WiFi in the rooms instead of just in the lobby. Decor is a bit old hat, although in good order, the room TVs are still ancient CRT units - in spite of Andorra having endless shops selling a vast supply of duty free LCD tellies, and I have to say that meagre single pillow provided per bed is possibly the worst I've encountered in any hotel, anywhere. There's not even a second pillow in the cupboard - we had to ask reception twice to get this sorted out. Room was a bit stuffy and the aircon wasn't in operation (Oct), if you open the window for air there's quite a lot of traffic noise, which is inescapable in Andorra La Vella. Bathrooms are good and the showers excellent. The pool and sauna area is nice when the hotel is quiet, but I know that many of the large pool windows have been cracked and cloudy for at least two years, which is a shame given the surrounding mountain vistas. Breakfast is OK, if a little pricey. Overall, a reasonable hotel at reasonable money, but you'd probably be left wanting more from this outpost of the Accor/Mercure brand name. We'll certainly be considering alternatives for the next visit.
Julian, gb2 night trip with friends
Mercure Andorra, Andorra la Vella
Very Good8.0
a short break
Normally I stay nxt door same group.I enjoy both but for a drink I had to go next door. pleasant stay.overnight parking cost has been rising steadily but you get security for the car.always recommend either.
alan, gb1 night trip

See all reviews

Mercure Andorra, Andorra la Vella

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