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Grand Plaza Hotel & Wellness

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Reception
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Penthouse Superior | Hypo-allergenic bedding, down comforters, memory foam beds, minibar
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Overview of Grand Plaza Hotel & Wellness

Grand Plaza Hotel & Wellness

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Illa Carlemany Shopping Center
8.6 out of 10 Fabulous
8.6/10 Fabulous

318 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The price is $192
Price available on 6/2/2023
Map
Carrer de na Maria Pla, 19-21, Andorra la Vella, AD500
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Coffee shop/cafe
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Andorra la Vella
  • Caldea Spa - 1 min drive
  • Pyrenees Andorra Shopping Centre - 2 min drive

Getting around

  • La Seu d'Urgell (LEU) - 44 min drive
  • Barcelona El Prat Airport (BCN) - 151 min drive
  • L'Hospitalet-pres-l'Andorre Station - 39 min drive
  • Porté-Puymorens Station - 43 min drive
  • Burton's Station - 45 min drive
  • Ski shuttle (surcharge)

Restaurants

  • Veggi's World - 2 min walk
  • IQOS Lounge - 3 min walk
  • Starbucks - 3 min walk
  • El Greco - 5 min walk
  • Lizarran Andorra - 4 min walk
Map

About this property

Grand Plaza Hotel & Wellness

Grand Plaza Hotel & Wellness features a ski shuttle and puts you near winter activities like downhill skiing. Guests can visit the spa to be pampered with massages, aromatherapy, or Ayurvedic treatments, and Restaurante Instants, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a fitness center. Skiers will appreciate access to ski passes and storage. Fellow travelers say good things about the room service and helpful staff.

Languages

Catalan, English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (EUR 30 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Offsite

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski lessons nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Health club
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Hardwood flooring in room

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Downhill skiing nearby
  • Ski lessons nearby

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Diamond Spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Restaurante Instants - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Restaurante Sottovoce - This restaurant specializes in Italian cuisine. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 23 for adults and EUR 11.50 for children
  • Ski shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of EUR 25 per day

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Covered self parking costs EUR 30 per night

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge
  • Guests under 6 years old are not allowed in the health club or fitness facility, and guests under 18 years old are only allowed in the health club and fitness facility with adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Plaza Andorra la Vella
Plaza Andorra la Vella
Hotel Plaza
Grand Plaza Hotel Wellness
Plaza & Wellness Andorra Vella
Grand Plaza Hotel & Wellness Hotel
Grand Plaza Hotel & Wellness Andorra la Vella
Grand Plaza Hotel & Wellness Hotel Andorra la Vella

Frequently asked questions

Does Grand Plaza Hotel & Wellness offer free cancellation for a full refund?
Yes, Grand Plaza Hotel & Wellness does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Plaza Hotel & Wellness?
As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at Grand Plaza Hotel & Wellness on Jun 2, 2023 start from $192, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Plaza Hotel & Wellness?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand Plaza Hotel & Wellness?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Plaza Hotel & Wellness?
Yes. Self parking costs EUR 30 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Grand Plaza Hotel & Wellness?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Grand Plaza Hotel & Wellness and nearby?
Have fun with nearby winter activities like downhill skiing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
Are there restaurants at or near Grand Plaza Hotel & Wellness?
Yes, there are 2 onsite restaurants, featuring Italian cuisine.
What's the area around Grand Plaza Hotel & Wellness like?
Grand Plaza Hotel & Wellness is in the heart of Andorra la Vella, a short 2-minute walk from Andorra Massage and 10 minutes' walk from Pyrenees Andorra Shopping Centre. Travelers say the area is walkable and ideal for skiing.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

9.1/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Ana Rita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our favorite part of the hotel was the Spa. It was excellent. The breakfast buffet was also excellent.
Katherine, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel is good. Very nice accommodation. Service is very good. And the staff at reception is amazing. Everything would have been perfect had one of my shirts (only had two shirts for a two day trip) that I forgot in the first room I slept in had not been stolen. Long story short, I had to change rooms on the first night bcs A/C had a problem. While moving rooms, I forgot to repack one of my shirts and I left it hanging in the closet of the first room. I told them about it the next day, they looked for it and it was nowhere to be found. All I got was: are you sure you left it there? (there are three places where my shirt could be: luggage, closet or on me!!!😂, it was not in the luggage nor on me). A visibly disturbed staff replied: “sorry for the inconvenience”! It was sad and hilarious😂. They get A for effort in trying to find it. An F for not having a response protocol when a shirt is stolen in their hotel.
HECTOR, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Barbara, 1-night trip
Verified Expedia guest review

8/10 Very Good

Helena, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Omar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

no review
Tatiana, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel, spacious rooms and the staff could not be any nicer and accommodating.
marisol, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

JULIAN, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel and staff is welcoming. The hotel is clean, new and spacious. The only thing that we did encounter was that the restaurant only opens during the weekends and holidays. This might be since we were there off season, but this is something to ask if you are booking.
Emilio, 1-night trip with friends
Verified Expedia guest review