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Grand Mercure Xian Renmin Square

Photo gallery for Grand Mercure Xian Renmin Square

Exterior
Pool
Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
View from room
Minibar, in-room safe, desk, blackout drapes

Overview of Grand Mercure Xian Renmin Square

UNESCO Sustainable Travel Pledge

Grand Mercure Xian Renmin Square

4.5 star property
Luxury hotel in Xi’an City Center with spa and restaurant

8.6/10 Fabulous

324 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $40
Price available on 12/14/2022
Map
319 Dongxin Street, Xi'an, Shaanxi, 710004
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Business center
  • Airport shuttle
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Xi’an City Center

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 43 min drive
  • Xi'an Station - 4 min drive
  • Xi'an West Railway Station - 6 min drive
  • Xi'an East Station - 6 min drive
  • Beidajie Station - 19 min walk
  • Zhonglou Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Dairy Queen - 5 min walk
  • CoCo Fresh Tea & Juice - 6 min walk
  • Starbucks - 6 min walk
  • Starbucks - 7 min walk
  • Dicos - 11 min walk

About this property

Grand Mercure Xian Renmin Square

Grand Mercure Xian Renmin Square offers an airport shuttle (available 24 hours) for CNY 550 per vehicle one-way. Guests can visit the spa to indulge in massages, aromatherapy, or hydrotherapy, and 57 Cafe serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers like the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 202 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Meeting room
  • Conference space (1938 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fitness center
  • Swimming pool
  • Arcade/game room
  • Full-service spa

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • French

Room amenities

Be entertained

  • 29-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

57 Cafe - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 115 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 550 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for CNY 290.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Grand Mercure Renmin
Grand Mercure Renmin Hotel
Grand Mercure Renmin Hotel Xian Square
Grand Mercure Xian Renmin Square
Grand Mercure On Renmin Square Hotel Xi`An
Grand Mercure Xian On Renmin Square China/Shaanxi
Mercure Xi An
Grand Mercure Xian Renmin Square Hotel
Grand Mercure Renmin Square Hotel
Grand Mercure Renmin Square
Mercure Xian Renmin Square
Grand Mercure Xian Renmin Square Hotel
Grand Mercure Xian Renmin Square Xi'an
Grand Mercure Xian Renmin Square Hotel Xi'an

Frequently asked questions

Does Grand Mercure Xian Renmin Square offer free cancellation for a full refund?
Yes, Grand Mercure Xian Renmin Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Mercure Xian Renmin Square?
As of Dec 7, 2022, prices found for a 1-night stay for 2 adults at Grand Mercure Xian Renmin Square on Dec 14, 2022 start from $40, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Mercure Xian Renmin Square?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Mercure Xian Renmin Square?
Yes, there's a pool.
Are pets allowed at Grand Mercure Xian Renmin Square?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Mercure Xian Renmin Square?
Yes, there's free self parking.
Is airport shuttle service offered by Grand Mercure Xian Renmin Square?
Yes, an airport shuttle is available. The charge is CNY 550 per vehicle one-way.
What are the check-in and check-out times at Grand Mercure Xian Renmin Square?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Grand Mercure Xian Renmin Square and nearby?
Grand Mercure Xian Renmin Square has a spa and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Grand Mercure Xian Renmin Square?
Yes, there's an onsite restaurant, 57 Cafe. Nearby restaurants include Dairy Queen (5-min walk), CoCo Fresh Tea & Juice (6-min walk), and Starbucks (6-min walk).
What's the area around Grand Mercure Xian Renmin Square like?
Grand Mercure Xian Renmin Square is in Xi’an City Center, a short 5-minute walk from Shaanxi Science and Technology Museum and 5 minutes' walk from ShanXi KeJiGuan. Travelers recommend the hotel for its quiet location.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very Good

awful female facilities at shared pool
Grand Mercury is a beautiful old world hotel with dark wooden decor in the rooms. We checked in easilly. I was a little disappointed to find out that all the restaurants and swimming pool were not in this hotel, they were within a complex of hotels and you had to cross the grounds to access the other hotels facilities. Eg the Italian restaurant in one restaurant and the bar and pool within the Sofitel which wasn’t great in depths of winter. The main negative therefore isn’t about this hotel but the changing rooms at Sofitel swimming pool. At first its very elegant, but when you enter female changing rooms it’s like a 1980s council provided changing room. Nowhere to hang your towel while you shower, no costume dryer, dilapidated fixtures with wallpaper mouldy and peeling. However my husband advises me the men’s was plush, had its own hot tub, sauna and massage beds. It makes one wonder about the type of establishment it is and the services provided, clearly more geared towards male travellers
Tracy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We did not like that there was not a restaurant onsite except for breakfast, but the breakfast was excellent and they did have evening room service. I am in a wheelchair and there was a ramp into the hotel and easy access to the restaurant. The staff was fabulous, the room was wonderful and it is central if you are a walker.
3-night family trip
Verified Expedia guest review

6/10 Good

Overall the property is good and clean. However, the disappointing part is with mosquitoes both in the lobby and rooms. Hotel Management did not make enough efforts to check and prevent the mosquito menace.
SK, 2-night family trip
Verified Orbitz guest review

6/10 Good

Renmin Square is nice, hotel so-so
Nice, but small rooms (we had a queen). No restaurant in this hotel - except a breakfast buffet for extra $. There are restaurants in the Renmin Square complex which has multiple hotels grouped together. Pleasant enclave.
john, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

8/10 Very Good

The property is in a very good location and the staff are very friendly. The rooms are a somewhat small and are a bit dated but overall a nice stay.
2-night trip
Verified Expedia guest review

10/10 Exceptional

The room felt very cozy. The hotel is a five-minute walk from the residence park entrance.
1-night romance trip
Verified Expedia guest review

2/10 Poor

, the bed are extremely uncomfortable,the bathtub was clogged,the hotel is not smoke free.
sandra, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

A must stay property — fantastic
This hotel was amazing on all accounts....service, location, price and comfort! An absolute jewel.
1-night trip
Verified Hotels.com guest review