Kempinski Hotel Grand Arena

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With ski-in/ski-out access, Kempinski Hotel Grand Arena allows you more time for downhill skiing. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Gallery Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Ski passes and storage are also available.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Free supervised childcare
  • Ski storage
  • Ski passes
  • Health club
  • Outdoor tennis court
  • Sauna

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
$159 nightly
The total price is $177
Oct 11 - Oct 12
Total with taxes and fees

Why we love this property

Work and play paradise
Located in a shopping district, this hotel features meeting spaces and a business center. Guests can unwind at the spa, hot tub, and bar after work.
Culinary paradise
3 restaurants serve global and Mediterranean cuisine with garden views. 2 cafes and bars enhance options. Free buffet breakfast includes vegetarian choices.
Mountain getaway
Tucked in a national park within the mountains, this hotel offers scenic adventures. Guests can hit downhill ski slopes or explore hiking trails.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe room Mountain view Twin

A hotel room with two beds, a chair, a small table, a lamp, and a view of the outdoors.

Deluxe room Mountain view Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room with Town View Twin

A hotel room with two beds, a chair, a small table, a lamp, and a view of the outdoors.

Deluxe Room with Town View Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a large bed, a wooden bench, a dining table with fruit, and a vase of flowers.

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Mountain View

A hotel room with a large bed, a wooden bench, a dining table with fruit, and a vase of flowers.

Superior Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Mountain View

A hotel room with two beds, a sitting area, a lamp, and a view of mountains.

Superior Room, 2 Twin Beds, Mountain View

  • Mountain view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View

A hotel room with a bed, a desk, a chair, a lamp, a window, and a skylight.

Suite, 1 King Bed, City View

  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View

A hotel room with two beds, a sitting area, a lamp, and a view of mountains.

Standard Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, City View

A hotel room with two beds, a wooden headboard, a nightstand, a lamp, a vase with flowers, and a view of the outdoors.

Standard Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Mountain View

A hotel room with a wooden headboard, a large bed, a wooden nightstand with a vase of flowers, a wooden bench, a table with fruit, and a view of mountains through the window.

Executive Room, 1 King Bed, Mountain View

  • Mountain view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio, 1 King Bed, Mountain View

A hotel room with a large bed, a small table, two chairs, a sofa, a window with a view, and a skylight above the bed.

Junior Studio, 1 King Bed, Mountain View

  • Mountain view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

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Four Points by Sheraton Bansko
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  • Pet friendly
  • Parking available
9.2 out of 10, Wonderful, 29 reviews
$108 nightly
The price is $120
Sep 17 - Sep 18
Total with taxes and fees
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About the neighborhood

Map
Pirin Street 96, Bansko, 2770

What's nearby

  • Bansko Ski Resort - 1 min walk - 0.0 km
  • Bansko Gondola Lift - 5 min walk - 0.5 km
  • Vihren - 7 min walk - 0.6 km
  • Holy Trinity Church - 2 min drive - 1.9 km
  • House Museum of Nikola Vaptsarov - 2 min drive - 1.9 km

Getting around

  • Sofia Airport (SOF) - 145 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪STATION Bansko “Coffee & Snacks made with love” - ‬3 min walk
  • ‪Space Zone - ‬4 min walk
  • ‪Ethno - ‬1 min walk
  • ‪The Log House (Дървената Къща) - ‬5 min walk
  • ‪Ginger - ‬3 min walk

About this property

Kempinski Hotel Grand Arena

  • With ski-in/ski-out access, Kempinski Hotel Grand Arena allows you more time for downhill skiing. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Gallery Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Ski passes and storage are also available.

At a glance

Hotel size

    • 123 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 5 per day)
    • Onsite valet parking (EUR 10 per day)
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Lifeguard on site

What to do

  • Tennis
  • Archery
  • Hiking/biking trails
  • Evening entertainment
  • Shopping
  • Pool table
  • Ecotours nearby
  • Golf lessons nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Horse riding nearby
  • Safari nearby
  • Rafting nearby
  • Ice skating nearby
  • Hot springs nearby
  • Fishing nearby

Working away

  • Business center
  • 4 meeting rooms
  • Conference space (2691 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Ski storage

Facilities

  • 5 buildings/towers
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Designer stores on site
  • Bicycle parking
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Downhill skiing
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 27-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Dining

Gallery Restaurant - This poolside buffet restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. Open daily.
Come Prima Restaurant - Overlooking the pool and garden, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Bar and Teppanyaki - This restaurant specializes in sushi and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.23 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 180 per person (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night, plus a one-time cleaning fee of EUR 25

Parking

  • Self parking costs EUR 5 per day
  • Valet parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from June to October
  • Guests under 16 years old are not allowed in the fitness facility
  • Guests under 14 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Arena Grand Hotel
Grand Arena Hotel
Grand Hotel Arena
Hotel Grand Arena
Kempinski Grand Arena
Kempinski Grand Arena Bansko
Kempinski Grand Arena Hotel
Kempinski Grand Hotel Arena
Kempinski Hotel Grand Arena
Kempinski Hotel Grand Arena Bansko
Kempinski Hotel Bansko
Kempinski Resort Grand Arena
Kempinski Grand Arena Bansko
Kempinski Hotel Grand Arena Hotel
Kempinski Hotel Grand Arena Bansko
Kempinski Hotel Grand Arena Hotel Bansko

Frequently asked questions

Does Kempinski Hotel Grand Arena offer free cancellation for a full refund?

Yes, Kempinski Hotel Grand Arena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kempinski Hotel Grand Arena?

Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Kempinski Hotel Grand Arena?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Kempinski Hotel Grand Arena?

Yes. Self parking costs EUR 5 per day. Valet parking costs EUR 10 per day.

Is airport shuttle service offered by Kempinski Hotel Grand Arena?

Yes, an airport shuttle is available. The charge is EUR 180 per person one-way.

What are the check-in and check-out times at Kempinski Hotel Grand Arena?

You can check in starting at 3 PM. Check-out time is noon.

What is there to do at Kempinski Hotel Grand Arena and nearby?

Have fun with onsite activities like archery and hiking, and practice your swing on the tennis courts. Additional recreation nearby includes hot springs, casino gaming, and safari tours. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Kempinski Hotel Grand Arena also has 2 bars, a seasonal outdoor pool, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Kempinski Hotel Grand Arena?

Yes, there are 3 onsite restaurants, featuring international cuisine, garden views, and poolside dining.

Does Kempinski Hotel Grand Arena have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Kempinski Hotel Grand Arena have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Kempinski Hotel Grand Arena like?

Kempinski Hotel Grand Arena is a short 1-minute walk from Bansko Ski Resort and 4 minutes' walk from Bansko Gondola Lift.

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