The room was listed as Accessible, which is very important in my decision whether to book the room. However, the only concession to accessibility is that the room is located on the main floor and easy to enter from the parking area. For the rest, there were no adaptations at all - no grab bars in the bathroom, a low, small toilet that was almost impossible to use. Couldn’t shower because there were no grab bars, etc.
In addition the room was tired and worn looking. The bed was OK, and so were the internet and TV service, after a problem with the remotes was solved.
The breakfast was just OK, watery motel scrambled eggs, sausages, watery waffle mix. No fresh fruit, no yoghurt.
The sign outside said New Owners and Help Wanted, and perhaps some allowance might be made. However, none of the above items were relatable to this factor.
I paid more for this motel than any other one recently, and it was not the right decision for us.