Black Swan Lakeside Boutique Hotel

Property class: 5 and above
Luxury lodge in Rotorua with outdoor pool and restaurant

Choose dates to view prices

Featuring a marina, Black Swan Lakeside Boutique Hotel puts you within a 10-minute drive of Polynesian Spa. Guests can take a dip in the outdoor pool or grab a bite to eat at Black Swan, which serves breakfast and dinner. Other highlights at this luxurious lodge include 2 hot tubs, a terrace, and a garden. Fellow travelers say great things about the helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
$408 nightly
The total price is $469
Dec 2 - Dec 3
Total with taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Lake Front

A hotel room with a large bed, a teddy bear, and a view of the sea.

Lake Front

10.0 out of 10
Exceptional
(8 reviews)
  • Lake view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Swan King

A modern hotel room with a large bed, a seating area with two chairs, a small table, and a view of greenery outside.

Swan King

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Swan Family

A hotel room with a bed, two bedside tables, a chair, a TV, a wardrobe, and a patterned wall.

Swan Family

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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  • Free parking
  • Free WiFi
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9.4 out of 10, Exceptional, 1,000 reviews
$123 nightly
The price is $142
Nov 22 - Nov 23
Total with taxes and fees
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About the neighborhood

Map
171 Kawaha Point Road, Kawaha Point, Rotorua, 3010

What's nearby

  • Lake Rotorua - 2 min walk - 0.2 km
  • Skyline Rotorua - 3 min drive - 1.8 km
  • Rainbow Springs Kiwi Wildlife Park - 3 min drive - 2.2 km
  • Volcanic Hills Winery - 4 min drive - 1.8 km
  • Polynesian Spa - 12 min drive - 8.5 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 21 min drive
  • Tauranga (TRG) - 63 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Izumi Japanese Restaurant - ‬3 min drive
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬4 min drive
  • ‪BurgerFuel - ‬3 min drive
  • ‪CBK Craft Bar & Kitchen - ‬6 min drive

About this property

Black Swan Lakeside Boutique Hotel

  • Featuring a marina, Black Swan Lakeside Boutique Hotel puts you within a 10-minute drive of Polynesian Spa. Guests can take a dip in the outdoor pool or grab a bite to eat at Black Swan, which serves breakfast and dinner. Other highlights at this luxurious lodge include 2 hot tubs, a terrace, and a garden. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 9 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 9:30 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • The property charges NZD 2.5 for credit card payments
    • The front desk is open daily from 7:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas (fines apply)

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Reviews

Black Swan Lakeside Boutique Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent, made to order, and offered a variety of delicious options. (23 reviews)
  • The restaurant served delicious meals, including a hot entree made to order and a buffet with cold options, in a beautiful dining room overlooking the lake. (9 reviews)
  • The property offers a spa experience with a hot tub, jacuzzi, and beautifully maintained gardens. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Gardens
Service staff
Lake
Breakfast
View
Restaurant

Reviews

Verified review

10/10 Exceptional

Very luxurious rooms and great views of the lake. Lovely breakfasts. Beautiful trees and grounds.
Verified review

10/10 Exceptional

Excellent service, the staff were so friendly and helpful - special call out to Ivy who checked us in and was always on hand to help us with anything, thanks Ivy !!! Great location right on the lake and stunning views, would highly recommend !
Verified review

10/10 Exceptional

Such a beautiful hotel! The staff could not be more helpful and friendly. The grounds were beautiful and the amenities were top notch! I loved the attention to detail - everything was perfect! We had dinner at the restaurant and it was superb! I highly recommend this hotel and would love to go back some day!
Verified review

10/10 Exceptional

Breakfast was delicious. Staff was amazing and accommodating. Room was clean and well stocked. Views were surreal with full rainbows across the lake. Thank you for a wonderful time.
Verified review

10/10 Exceptional

Truly a five-star experience with wonderful views of the lake! Friendly, welcoming and attentive service throughout our stay. Spacious room with very comfortable bed and plenty of amenities. Great breakfast including deliciously prepared made to order hot options. Enjoyed the hot tub as well as beautiful grounds.
Verified review

10/10 Exceptional

Courteous staff and great location
Verified review

10/10 Exceptional

Charming boutique hotel with friendly, helpful staff.Only there for one night but thoroughly enjoyed our time there
Verified review

10/10 Exceptional

From the moment we checked in the staff greeted us with smiles and open hearts. Truly, one of the best customer service experiences we’ve ever had. Thank you for making our trip in Rotorua so memorable.
Verified review

8/10 Very good

Great place to stay and the breakfast was amazing!
Verified review

10/10 Exceptional

Star was exceptional, location was great, room looking out on lake was excellent
Verified review

10/10 Exceptional

Great facility. Beautiful location. Nice room. Lots of amenities. Friendly courteous staffs.
Verified review

8/10 Very good

Aesthetically everything was beautiful The setting was very scenic And the staff were very attentive The food was very good and everything we expected for a boutique hotel
Verified review

10/10 Exceptional

The staff were most welcoming, helpful, and cheerful. Dinner and breakfast excellent. Beautiful grounds overlooking the lake. Comfortable room with outside table and chairs. (We did not use the gas freplace in the room.)
Verified review

8/10 Very good

New owners, friendly staff, clean room, nice breakfast, property showing its age, hot tub very high in chlorine. Could not use properly. Pool was too cold to use. Enjoyed complimentary snacks in room and fruit!
Verified review

10/10 Exceptional

Fabulous experience! Service was better than outstanding and room was terrific! Peaceful grounds with awesome lake and black swan views.
Verified review

4/10 Fair

Lovely property, friendly and attentive staff, free mini bar. Private drive was narrow and will not handle two cars going in opposite direction.
Verified review

8/10 Very good

Rooms were great. Only 1 of the 2 hot tubs were heated and landscaping in back needed tending. Staff was outstanding.
Verified review

8/10 Very good

We had a room with a king bed facing the lake. The property was quiet and the breakfast was excellent.
Verified review

8/10 Very good

Great staff
Verified review

10/10 Exceptional

This hotel is such a gem. The views on the lake from the property are great. The hotel staff is great-Michelle was so helpful and friendly. There are nice spas on the property. We would recommend this property.
Verified review

10/10 Exceptional

Beautiful lakeside property with a lovely restaurant and exceptional staff!
Verified review

10/10 Exceptional

Very nice property. Amazing breakfasts!
Verified review

10/10 Exceptional

Beautiful location, modern rooms and friendly and attentive staff. Would highly recommend.
Verified review

10/10 Exceptional

Gorgeous property & accomodation. Situated right on the lake it is just so quiet & peaceful. The staff are lovely & very accommodating. Would definitely stay there again.
Verified review

10/10 Exceptional

Lovely stay. Very posh place to relax. Thank you Rowena (Manager) for taking good care of us!