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Black Swan Lakeside Boutique Hotel

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Unwind at Black Swan Lakeside Boutique Hotel, a luxury eco-certified lodge in Kawaha Point. Enjoy the marina views from the terrace or bask in ocean views while savoring breakfast at the on-site restaurant. With 2 spa tubs and an outdoor pool with sun loungers, this retreat offers relaxation and rejuvenation.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant
  • Outdoor pool and 2 hot tubs
  • Room service
  • Airport shuttle
  • Terrace
  • Garden
  • Library
  • Lobby fireplace
  • Front-desk safe

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
$162 nightly
The total price is $186
Aug 22 - Aug 23
Total with taxes and fees

Why we love this property

Dining with a view
Indulge in restaurant dishes with ocean vistas. The lodge serves free cooked-to-order breakfast, private dining options, and locally-sourced, vegetarian meals.
Luxury sleep haven
Drift into dreams on Select Comfort mattresses with Egyptian cotton sheets. Bathrobes await after a rainfall shower in rooms with curated décor.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Lake Front

A hotel room with a large bed, a teddy bear, and a view of the sea.

Lake Front

10.0 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Swan King

A bedroom with a large bed, a chair, a small table, and a view of the outdoors.

Swan King

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Lakefront Suites

Egyptian cotton sheets, premium bedding, down comforters

Lakefront Suites

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Swan King

A modern hotel room with a large bed, a seating area with two chairs, a small table, and a view of greenery outside.

Swan King

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Swan Family

A hotel room with a bed, two bedside tables, a chair, a TV, a wardrobe, and a patterned wall.

Swan Family

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Swan Family Suite

Egyptian cotton sheets, premium bedding, down comforters

Swan Family Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed
  • Free WiFi

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8.6 out of 10, Excellent, 526 reviews
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About the neighborhood

Map
171 Kawaha Point Road, Kawaha Point, Rotorua, 3010

What's nearby

  • Lake Rotorua - 2 min walk - 0.2 km
  • Skyline Rotorua - 3 min drive - 1.8 km
  • Mitai Maori Village - 3 min drive - 2.2 km
  • Rainbow Springs Kiwi Wildlife Park - 3 min drive - 2.2 km
  • Volcanic Hills Winery - 4 min drive - 1.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 21 min drive
  • Tauranga (TRG) - 63 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Pizza Hut - ‬3 min drive
  • ‪Skyline Stratosfare - ‬9 min drive

About this property

Black Swan Lakeside Boutique Hotel

  • Black Swan Lakeside Boutique Hotel is a great choice for your beach stay in Rotorua, putting you near activities like parasailing, water skiing, and kayaking. The 2 hot tubs and outdoor pool provide recreation options for everyone. Black Swan is open for breakfast and dinner and offers ocean views. A marina, a snack bar/deli, and a terrace are other highlights at this luxurious lodge. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 9:30 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges NZD 2.5 for credit card payments
    • The front desk is open daily from 7:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–10 AM
  • Restaurant
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Pool gate
  • Fence around the pool

What to do

  • Helicopter/airplane tours
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Water skiing nearby
  • Ziplining nearby
  • Hot springs nearby

Working away

  • Conference space (215 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Electric bike charging stations
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • An outdoor pool
  • Bicycle parking
  • Marina
  • 2 hot tubs
  • Locally sourced food is prioritized
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Uses some LED lighting
  • No plastic drinking straws
  • Water dispenser
  • Reusable cups only
  • Banquet hall
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Thin carpet in public areas
  • High pile carpet in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling

Special features

Dining

Black Swan - Overlooking the ocean, this fine-dining restaurant serves breakfast and dinner. Reservations are required. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of NZD 100 per vehicle (one-way)
  • Credit card charges are subject to an extra charge of NZD 2.5

Children & extra beds

  • Rollaway beds are available for NZD 80.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Black Swan Boutique
Black Swan Lakeside Boutique
Black Swan Lakeside Boutique Rotorua
Black Swan Lakeside Lodge Boutique Hotel
Black Swan Lakeside Lodge Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel
Black Swan Lakeside Rotorua
Black Swan Lakeside Boutique Hotel Lodge
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Lodge Rotorua

Frequently asked questions

Does Black Swan Lakeside Boutique Hotel offer free cancellation for a full refund?

Yes, Black Swan Lakeside Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Black Swan Lakeside Boutique Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Black Swan Lakeside Boutique Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Black Swan Lakeside Boutique Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Black Swan Lakeside Boutique Hotel?

Yes, an airport shuttle is available. The charge is NZD 100 per vehicle one-way.

What are the check-in and check-out times at Black Swan Lakeside Boutique Hotel?

Check-in start time: 3 PM; Check-in end time: 9:30 PM. Check-out time is 11 AM. Express check-out is available.

What is there to do at Black Swan Lakeside Boutique Hotel and nearby?

Have fun with activities like cycling, fishing, and hiking, and practice your swing at the nearby golf course. Additional recreation onsite includes helicopter/airplane tours. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include an outdoor pool and a picnic area. Black Swan Lakeside Boutique Hotel also has a garden.

Are there restaurants at or near Black Swan Lakeside Boutique Hotel?

Yes, Black Swan offers ocean views.

Does Black Swan Lakeside Boutique Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Black Swan Lakeside Boutique Hotel like?

Black Swan Lakeside Boutique Hotel is in Kawaha Point, a short 1-minute walk from Lake Rotorua.

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Reviews

Black Swan Lakeside Boutique Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently delicious, with many guests praising the made-to-order options and generous buffet. (16 reviews)
  • Meals were delicious, with a combination of buffet options and made-to-order hot entrees, and service was impeccable. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Gardens
Service staff
Breakfast
Lake
View
Restaurant

Reviews

Verified

10/10 Exceptional

Charming boutique hotel with friendly, helpful staff.Only there for one night but thoroughly enjoyed our time there
Michael, 1-night trip
Verified

10/10 Exceptional

Great facility. Beautiful location. Nice room. Lots of amenities. Friendly courteous staffs.
Jeremy, 2-night trip
Verified

10/10 Exceptional

Courteous staff and great location
Umashanker, 6-night trip
Verified

10/10 Exceptional

Star was exceptional, location was great, room looking out on lake was excellent
Todd, 1-night trip
Verified

8/10 Very good

Aesthetically everything was beautiful The setting was very scenic And the staff were very attentive The food was very good and everything we expected for a boutique hotel
susan, 2-night trip
Verified

10/10 Exceptional

The staff were most welcoming, helpful, and cheerful. Dinner and breakfast excellent. Beautiful grounds overlooking the lake. Comfortable room with outside table and chairs. (We did not use the gas freplace in the room.)
Jonathan, 2-night trip
Verified

4/10 Fair

Lovely property, friendly and attentive staff, free mini bar. Private drive was narrow and will not handle two cars going in opposite direction.
Swee, 2-night trip
Verified

10/10 Exceptional

Fabulous experience! Service was better than outstanding and room was terrific! Peaceful grounds with awesome lake and black swan views.
Scott, 1-night trip
Verified

8/10 Very good

Rooms were great. Only 1 of the 2 hot tubs were heated and landscaping in back needed tending. Staff was outstanding.
James, 3-night trip
Verified

8/10 Very good

Great place to stay and the breakfast was amazing!
Johnny, 1-night trip
Verified

8/10 Very good

Great staff
robert, 2-night trip
Verified

10/10 Exceptional

This hotel is such a gem. The views on the lake from the property are great. The hotel staff is great-Michelle was so helpful and friendly. There are nice spas on the property. We would recommend this property.
James, 2-night trip
Verified

8/10 Very good

We had a room with a king bed facing the lake. The property was quiet and the breakfast was excellent.
Bobby, 3-night trip
Verified

10/10 Exceptional

The Black Swan Lakeside Boutique Hotel is a slightly secluded gem, but it is absolutely worth booking a room there. Its location right by the lake is stunning, complemented by a beautifully maintained and inviting garden that creates a peaceful and relaxing atmosphere. With only eight rooms, the hotel offers an intimate and exclusive experience that makes your stay feel even more special. From the moment we arrived, we were warmly welcomed by two lovely ladies who made us feel at home throughout our entire stay. Their kindness and attentiveness truly added a personal touch to the experience. The hotel itself has a very special charm and unique flair that sets it apart from typical accommodations. Everything feels thoughtfully designed and full of character. Overall, this hotel is strongly recommended, and we would gladly recommend it to anyone at any time.
Marcus, 2-night trip
Verified

10/10 Exceptional

This was a wonderful accommodation. My husband and I stayed here 3 nights. The views were incredible. Sadly it rained a lot so we didn’t get to enjoy the beautiful grounds. Star the manager could not be any nicer. Anything we wanted she was there to get it for us. Our rooms were cleaned daily and amazing snack drawer was filled. Refrigerator was filled with drinks and replenished daily. Breakfast was made to order and was delicious. Much better than standard continental breakfasts normally served. Star even called us after we left because she wasn’t able to tell us by. I am very picky and don’t give 5 star ratings unless it’s exceptional.
Susan, 3-night trip
Verified

10/10 Exceptional

Very nice property. Amazing breakfasts!
Raymond, 3-night trip
Verified

10/10 Exceptional

Beautiful lakeside property with a lovely restaurant and exceptional staff!
Bridget, 1-night trip
Verified

10/10 Exceptional

Beautiful location, modern rooms and friendly and attentive staff. Would highly recommend.
Tim, 1-night trip
Verified

10/10 Exceptional

Gorgeous property & accomodation. Situated right on the lake it is just so quiet & peaceful. The staff are lovely & very accommodating. Would definitely stay there again.
MEREDITH, 2-night trip
Verified

10/10 Exceptional

Lovely stay. Very posh place to relax. Thank you Rowena (Manager) for taking good care of us!
Wolfgang, 1-night trip
Verified

10/10 Exceptional

The service was great!!!
Lubo, 3-night trip
Verified

10/10 Exceptional

Excellent location. Beautiful room. Food was great. Excellent staff especially Rowena.
Mark, 2-night trip
Verified

10/10 Exceptional

Beautiful unique hotel in a magical location

Wonderful staff and service. Views of the lake are incredible. The landscape/grounds are spectacular. Only wish it had been a bit warmer so we could have used the pool.
Barbara, 2-night trip
Verified

10/10 Exceptional

Would stay there again

It was spectacular. The staff was very helpful. The hotel was small and amazing. It was everything we hoped for!
Trisha, 3-night trip
Verified

10/10 Exceptional

Great place to chill and rewind. Staff went out of there way to help. Very peaceful and tranquil location
Neil, 1-night trip