Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Kingston, Ontario, Canada
1 room, 2 adults

Ambassador Hotel & Conference Centre

3.5-star3.5 stars
Great for families

Good to know

  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
1550 Princess St, Kingston, ON, K7M9E3, Canada

Family-friendly hotel in Kingston with free water park and indoor pool
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Ontario may have travel restrictions in place due to COVID-19. Find out more

  • The front desk was very Frindly, helpful, the swimming pool was limited, not as pictures,…Aug 23, 2020
  • Very nice staff; Very clean room; Very Old; No ventilation in the bathroom Aug 14, 2020

Ambassador Hotel & Conference Centre

from $59
  • Standard Room, 2 Queen Beds
  • Business Room, 1 King Bed
  • Standard Room, 1 Queen Bed
  • Junior Room, 1 King Bed, Jetted Tub
  • Superior Room, 1 King Bed with Sofa bed, Jetted Tub
  • Standard Room, 2 Queen Beds, Accessible
  • Superior Suite, 1 Bedroom, Jetted Tub
  • Presidential Suite, 1 Bedroom, Fireplace
  • Premium Room, 1 King Bed with Sofa bed, Jetted Tub
  • Premium Room, 1 King Bed, Jetted Tub
  • Standard Room, 1 King Bed with Sofa bed
  • Comfort Studio Suite, 1 Queen Bed with Sofa bed, Kitchenette

What’s around Ambassador Hotel & Conference Centre

Landmarks

  • Kingston Centre - 25 min walk
  • Queen's University - 3 mi / 4.9 km
  • Kingston Penitentiary - 3 mi / 4.8 km
  • International Hockey Hall of Fame - 2.4 mi / 3.8 km
  • George Taylor Richardson Memorial Stadium - 2.5 mi / 4.1 km
  • Lake Ontario Park - 2.6 mi / 4.3 km
  • St John's The Apostle Catholic Church - 2.8 mi / 4.5 km
  • Cathedral of St. Mary of the Immaculate Conception - 2.8 mi / 4.6 km

Getting around

  • Kingston, ON (YGK-Norman Rogers) - 11 min drive
  • Kingston Station - 16 min walk
  • Kingston, ON (XEG-Kingston Train Station) - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 245 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Ontario may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 22000
  • Conference space size (meters) - 2044
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Grab bar - near toilet
Languages Spoken
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

JMs Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

JM's Lounge - Onsite bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Free water park access

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Ambassador Hotel & Conference Centre’s small print

Also known as

  • Ambassador Hotel Kingston
  • Ambassador Kingston
  • Ambassador Conference Hotel
  • Ambassador Hotel & Conference Centre Kingston, Ontario
  • Hotel Ambassador Conference
  • Ambassador & Conference Centre
  • Ambassador Hotel & Conference Centre Hotel
  • Ambassador Hotel & Conference Centre Kingston
  • Ambassador Hotel & Conference Centre Hotel Kingston

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8 AM to 11 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Mandatory fees

    Deposit: CAD 100.00 per accommodation, per stay

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Breakfast costs between CAD 3 and CAD 15 per person (approximately)

    Pets are allowed for an extra charge of CAD 25 per accommodation, per night

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Ambassador Hotel & Conference Centre

    • Does Ambassador Hotel & Conference Centre offer free cancellation for a full refund?
      Yes, Ambassador Hotel & Conference Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Ambassador Hotel & Conference Centre?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is there a pool at Ambassador Hotel & Conference Centre?
      Yes, there's an indoor pool and a children's pool. Guests have pool access from 8 AM to 11 PM.
    • Are pets allowed at Ambassador Hotel & Conference Centre?
      Yes, pets are welcome. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees.
    • What are the check-in and check-out times at Ambassador Hotel & Conference Centre?
      You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Ambassador Hotel & Conference Centre?
      Yes, JMs Restaurant offers American cuisine. Nearby restaurants include Mandarin (2 mi), Sakura (2 mi), and Starbucks (2.1 mi).

    Recent reviews

    Good 7.6 From 1,454 reviews

    Very Good 8.0
    Rooms are OK but could use some updating. The hot tub was out of service for renovation, which was a bit annoying since I picked the place because they had a hot tub! They have a pretty cool water slide, which I'm sure is awesome for guests with kids. Staff was very nice. We would stay here again.
    Meg, us2 night trip with friends
    Exceptional 10.0
    Excellent stay
    Kind and polite staff, pool was clean, food was great!
    us2 night family trip
    Exceptional 10.0
    Great place to stay. Breakfast was good. Girlfriend loves the jetted tub. Highly advise this place.
    us2 night romance trip
    Exceptional 10.0
    Good Value
    Very accommodating. Good location for shopping, etcetera. On-site restaurant food was excellent and priced reasonably. Could use more trolley carts for checking in/out.
    William, us2 night family trip
    Exceptional 10.0
    The services at Ambassador Hotel & Conference Centre were great! The location near to Queens University was ideal for the cost. Thank you!
    us1 night family trip
    Exceptional 10.0
    I should not obligated to do this because I give up to answer your review next time
    us1 night trip
    Good 6.0
    Very deleting check in. We had to wait 1 hour for available room. Bath tub not clean enough
    Anita, us3 night trip
    Poor 2.0
    Horrible hotel , didn’t change or clean the room in two days , the internet connection is really bad , smell garbage , very old place , the ac has a very annoying sound. Never again.
    Demian, us2 night trip
    Fair 4.0
    too old, need renovation
    us1 night family trip
    Very Good 8.0
    Water slides were a good plus, saunas are pretty normal. Rooms are very clean, stayed at 373, view outside was terrible.. but wasn’t there to look outside... No breakfast was included, so we ate at the lobby restaurant, food was very good, maybe missing a little fruits in the plates, service could have been better, staff needs a little more training or, more staff... All in all lovely place to stay, if ever back in town will probably end up here!! Cheers!
    Avecplus, us1 night family trip

    Ambassador Hotel & Conference Centre