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Ambassador Self Check-in Hotel

3.0 star property
Pet-friendly hotel connected to a shopping center, steps from Loewenplatz

Choose dates to view prices

In the heart of Lucerne, Ambassador Self Check-in Hotel offers a serene escape with a lush garden and tranquil terrace. Peruse the library or indulge in some retail therapy on site while staying connected with free WiFi. Guests rave about their stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Non-smoking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Breakfast available
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Library
  • Front-desk safe
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
$148 nightly
The total price is $160
Dec 10 - Dec 11
Total with taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Business Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double or Twin Room

8.4 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior
Hotel de la Paix
  • Pet friendly
  • Parking available
  • Free WiFi
  • Non-smoking
8.4 out of 10, Very Good, 1,000 reviews
$151 nightly
The price is $163
Dec 19 - Dec 20
Total with taxes and fees
Hotel de la Paix
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About the neighborhood

Map
Zürichstrasse 3, Lucerne, LU, 6004

What's nearby

  • Loewenplatz - 2 min walk - 0.2 km
  • Lion Monument - 3 min walk - 0.3 km
  • Lake Side Promenade - 3 min walk - 0.3 km
  • Lucerne Town Hall - 6 min walk - 0.6 km
  • Chapel Bridge - 8 min walk - 0.7 km

Getting around

  • Zurich Airport (ZRH) - 58 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Lucerne Station - 10 min walk
  • Luzern Sgv Station - 17 min walk

Restaurants

  • ‪Alpineum Kaffehaus & Bar - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Barbatti - ‬2 min walk
  • ‪Conditorei Heini - ‬2 min walk
  • ‪Vesper - ‬3 min walk

About this property

Ambassador Self Check-in Hotel

Located near a train station, Ambassador Self Check-in Hotel is a great choice for a stay in Lucerne. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Other features include a terrace and a garden.

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11 PM
    • Express check-in/out available
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests can access their accommodation through a private entrance
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hour offsite parking within 262 ft (CHF 25 per day)
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Services

  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fee & policy details

Refundable deposits

  • Deposit: CHF 100 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.50 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately CHF 20 for adults and CHF 10 for children
  • Late check-out can be arranged for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20 per accommodation, per stay

Parking

  • Parking is available nearby and costs CHF 25 per day (262 ft away; open 24 hours)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Ambassador Hotel Lucerne
Ambassador Lucerne
Ambassador Lucerne Hotel
Hotel Ambassador Lucerne
Lucerne Ambassador Hotel
Hotel Ambassador
Ambassador Self Check In
Ambassador Self Check-in Hotel Hotel
Ambassador Self Check-in Hotel Lucerne
Ambassador Self Check-in Hotel Hotel Lucerne

Frequently asked questions

Does Ambassador Self Check-in Hotel offer free cancellation for a full refund?

Yes, Ambassador Self Check-in Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ambassador Self Check-in Hotel?

Yes, pets are welcome. There's a charge of CHF 20 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Ambassador Self Check-in Hotel?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Ambassador Self Check-in Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Late check-out is available for a charge. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Ambassador Self Check-in Hotel?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (7-min walk) is nearby.

What is there to do at Ambassador Self Check-in Hotel and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Ambassador Self Check-in Hotel also has a garden.

What's the area around Ambassador Self Check-in Hotel like?

Ambassador Self Check-in Hotel is in the heart of Lucerne, a short 10-minute walk from Lucerne (QLJ-Lucerne Train Station) and 2 minutes' walk from Glacier Garden.

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Ambassador Self Check-in Hotel Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Location
Building
Service staff
Air conditioning

What guests liked

  • Breakfast was excellent and worth the cost with a good variety and great taste. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Nice hotel, lovely breakfast, nice location for centre of Lucerne
Michael, 1-night trip

8/10 Very good

Close to everything! Easy check in
Mary, 2-night trip

8/10 Very good

Hotel was conveniently located. Breakfast was excellent.
Jerwin, 3-night trip

10/10 Exceptional

The pictures do not give justice.

The hotel is actually connected to the Paix hotel. You can either self-check in or you can use hotel Paix for normal check-in. The breakfast is worth the cost, especially considering the cost of food in Lucerne. Rooms are clean. Bed is a little stiff. Location is in walking distance of the train station with a carry on.
Melissa, 3-night trip

10/10 Exceptional

Breakfast is good. Room is clean and tidy.
Wai Yee, 4-night trip

8/10 Very good

Easy to acces, the staff in the partner hotel was very friendly. Lucerne is small so the Hotel is very well located
Sebastian, 1-night trip

10/10 Exceptional

Nice comfortable room, clean and in great location near shops, restaurants and coffee.
Vanessa, 2-night trip

6/10 Good

The room is spacious but a bit old and not very clean, hair found in bathroom, floor and pillow. Not enough sockets and lighting. Receptionists are nice and allow early check-in. However the hair and body wash provided by the hotel were all leaked out from the bottle, making us did not have enough to use. When I called and reported the issue to the staff at night, they just said they had refilled the wash before we moved in and not willing to come to check the problem. I reflected the issue to the receptionist in the next day and the problem was finally solved.
Wai Man, 2-night trip

10/10 Exceptional

Perfect location for your stay

Great location for a short town stay. Had everythng you needed from a B&B
Sabrina, 1-night trip

8/10 Very good

Very clean, great location. Close to everything in Lucerne.
janna, 2-night trip

8/10 Very good

Good location. Clean. Parking close by. Enjoyed our stay.
Cynthia, 2-night trip

8/10 Very good

good location for visiting lucernce
Richard, 2-night trip

8/10 Very good

This hotel is convenient, easily accessible, and the rooms are spacious and clean Although I can’t fault the hotel itself we stayed here in extremely hot weather and there is no air conditioning. The room was like a sauna until 2am even with windows open and it was a real struggle to sleep. I wouldn’t stay again because of the lack of AC and I would not recommend booking this hotel in the summer months
Thomas, 1-night trip

10/10 Exceptional

Self check in was great, hotel stay was satisfactory
Bhakti, 1-night trip

10/10 Exceptional

Excellent location and very cleaned

Super well located. Very cleaned. Hope the room was equipped with ac
Suzanne, 1-night trip

10/10 Exceptional

Great hotel in city only a 10-15 minute walk to train/bus station! Grocery store and indoor mall very close and other shopping just a short walk away.
Retired, 1-night trip

10/10 Exceptional

Very nice, safe and newly renovated hotel in the middle of farm lands. Clean, modern, nice bed, amazing balcony and views with farms, cows and mountains. We’ve stayed in a superior room with bigger bed, ample space, awesome window blinds and a kitchenette. Very welcoming and helpful staff and free parking. Highly recommended!
Jose Ladie, 1-night trip

10/10 Exceptional

The location is really great, walking distance from everything and main locations; a lot of places to eat close by, I will only ask to get improve the rooms, maybe a little make over to make them look more new, besides that everything is great
Asen, 1-night trip

8/10 Very good

The hotel is old but the price is fair. The location is convenient for eveything. The restaurant Coop and the Lion Monument are just in walking distance. Bus No 1 and 19 are near the hotel which are just a few stops to Luzern train station or walk within 15 mins to the train station and Kapellbrücke.
Yuen Kam Jean, 1-night trip

6/10 Good

Good stay

Good for a short stay, self check in and the hotel next door kept our bags for us. The room got very hot at night in the summer, ok for a short stay but would be unpleasant for a longer stay. Standard breakfast. Would reccomend if you are travelling on a budget. Good location.
1-night trip

6/10 Good

The 2 nights stay was okay. Unfortunately there’s no ventilation in the bathroom, esp when shaving, which would’ve been convenient. Although our stay was short, our last day the room was too hot; however, good &/or satisfactory with everything else.
Grace, 2-night trip

8/10 Very good

Call me old school but I prefer to be greeted by a receptionist when I check in. Still, our room was quiet and roomy and the reception on call were quick to assist us. When the breakfast room remodel is done that should be nice, too. Our breakfast at the hotel de Paix was a little sub par but free. The hallways had the same cluster of leaves on the floor for the 3 days we were there. The price was affordable for expensive Switzerland.
Robert, 2-night trip

6/10 Good

Everything was great except there was no Air Con. It was middle of September & rooms were sweltering and stuffy. Couldnt sleep because of heat & noise. Romms were supplied with a small, very noisy desk top fan.
Phillip, 1-night trip

8/10 Very good

The Self Check-in was very smooth and effective. The room was ok. However, I didn't expect business room without a/c: these days were extremely hot and it was not easy to get some sleep during a night even with fully open window. The table light is necessary to make work and reading possible. Extra power sockets at the table or extention power cable would be very helpful. Many thanks to restaurant team for extra service - I had to leave early and I was served at 6:30 - while breakfast service starts at 7:00.
Vladas, 3-night trip

8/10 Very good

The hotel is located about a 15 minute walk from the main train station. You cross the bridge and then access it through some small pedestrianised streets which have lots of cafes and shops. The hotel itself is on a busy street and the entrance isn’t all that attractive. The hotel emailed me the Luzern Visitors card the morning I was due to check-in. This allowed you some discounts and access to transport. I used the self-check in which was very efficient. There are a small number of lockers at the entrance where you can leave your luggage if your room isn’t available. My room was fine with a comfortable bed and a large bathroom. However there were no coffee or tea making facilities which I like to have when I stay for more than one night. Tap water was left in a decanter for your use. There was a safe and a small fridge in the room. I would stay in this hotel again due to it’s location. I also thinks it’s good value for money for Lucerne.
Elizabeth, 2-night trip