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All properties in Lucerne, Canton of Lucerne, Switzerland

Hotel Des Balances

Luxury hotel in Old Town Lucerne with restaurant and bar/lounge

  • Free WiFi
From
$170

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  • Suite, Hot Tub, River View (with Balcony) - Balcony
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1 / 75Hotel Front
Weinmarkt, Lucerne, 6004, LU, Switzerland
9.4.Exceptional.
  • Incredible hotel, amazing views, best location. The hotel was walking distance (more like…

    Sep 5, 2021

  • Most amazing location! Rooms were beautiful; restaurant was excellent.

    Jul 16, 2021

See all 244 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Safe
Convenient
Dining options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 56 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • 24-hour business center

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Old Town Lucerne
  • Lucerne Town Hall - 1 min walk
  • Rosengart Collection - 2 min walk
  • Mill Bridge - 3 min walk
  • Saint Peters Church - 3 min walk
  • Chapel Bridge - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double or Twin Room, City View
  • Double or Twin Room, River View
  • Junior Suite, River View
  • Double Room Single Use, River View
  • Double Room Single Use, City View
  • Triple Room, City View
  • Triple Room, River View
  • Suite, Hot Tub, River View (with Balcony)
  • Junior Suite with Sofa Bed
  • Romantic Suite, 1 King Bed, Balcony, River View
  • Double Room, City View (Queenroom)

Location

Weinmarkt, Lucerne, 6004, LU, Switzerland
  • In Old Town Lucerne
  • Lucerne Town Hall - 1 min walk
  • Rosengart Collection - 2 min walk

What’s around

Landmarks

  • In Old Town Lucerne
  • Lucerne Town Hall - 1 min walk
  • Rosengart Collection - 2 min walk
  • Mill Bridge - 3 min walk
  • Saint Peters Church - 3 min walk
  • Chapel Bridge - 3 min walk
  • Jesuit Church - 4 min walk
  • Hertensteinstrasse - 4 min walk
  • Franciscan Church - 4 min walk
  • St. James Way - 6 min walk
  • Alpine Panorama Path - 6 min walk

Getting around

  • Zurich Airport (ZRH) - 53 min drive
  • Lucerne Station - 7 min walk
  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Rotkreuz Station - 13 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 56 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Onsite self parking (CHF 33 per night)
  • Onsite valet parking (CHF 33 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1970
  • Conference space size (meters) - 183

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Balances - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Balances Lounge - This bar serves light fare only. Reservations are required. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 35 per person (approximately)
  • Airport shuttle service is offered for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of CHF 20 per pet, per day
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Self parking costs CHF 33 per night
  • Valet parking costs CHF 33 per day with in/out privileges

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted.

Also known as

  • Des Balances
  • Des Balances Lucerne
  • Hotel Des Balances Hotel
  • Hotel Des Balances Lucerne
  • Hotel Des Balances Hotel Lucerne
  • Des Balances Lucerne
  • Hotel Des Balances
  • Hotel Des Balances Lucerne
  • Des Balances Hotel
  • Hotel Balances Lucerne
  • Hotel Balances
  • Balances Lucerne
  • Des Balances Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel Des Balances does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CHF 33 per night. Valet parking costs CHF 33 per day.
  • Yes, pets are welcome. There's a charge of CHF 20 per pet, per day. Food and water bowls are available.
  • You can check in from 2:00 PM - midnight. Check-out time is noon.
  • Yes, Restaurant Balances offers alfresco dining and French cuisine. Nearby restaurants include Jazzkantine (3-min walk), Mr. Pickwick's Pub (3-min walk), and Wirtshaus Taube (3-min walk).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but Grand Casino Lucerne (13-min walk) is nearby.
  • Have fun during the warmer months with activities nearby such as hiking.
9.4.Exceptional.
  • 10.0.Exceptional

    Excellent place

    Great location central and accessible to everything. Clean rooms with everything I needed. Staff was amazingly helpful.

    Timothy, 2 night trip, Jul 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing

    Absolutely wonderful, super friendly staff, Restaurant was booked so they booked another for us and it was superb! Highly recommend, will go back!!!

    Michael, 2 night trip, Jul 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very good service in the restaurant and outstanding food. Room outdated.

    Frederic, 1 night trip, Dec 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing view of the river and the Old City. Clean, friendly staff, great food

    Florin, 1 night business trip, Sep 23, 2020

    Verified Expedia guest review

  • 6.0.Good

    Perfect location and amenities... Rooms meh

    Location location location. Great amenities, friendly service at the bar. Rooms a whole other story, on the small side, you can hear your neighbors, a/c didn’t really work well for any in the group. That said location is superb to visit Lucerne and even if you don’t stay, sip some rose in the terrace!

    Carlos, 2 night trip with friends, Jul 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent location with beautiful view on the city center. Great shopping and restaurants around within walking distance. Staff is very friendly and helpful

    Judit, 1 night romance trip, Jun 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing hotel

    Everything was perfect! The staff was very helpful and friendly. The location is so convenient. The room was beautiful and yje view on the lake was breathtaking.

    Vanessa, 2 night trip, Jun 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice place

    Ramzi, 2 night family trip, Mar 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful room. Staff was friendly and very attentive, addressing concerns immediately. Absolutely loved the hotel

    2 night romance trip, Jan 13, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Some pluses. Some minuses.

    Great location. Easy walk to the rail station. Hotel is in the middle of Old town. Loved the river view. Loved being right on the river. The building lacks "grand presence". No doorman to help with getting bags up the flight of stairs to the reception desk. Small lounge. Room with tub in the living room felt Vegas cheesy. Shower drained slowly and overflowed. Could not get the shower water to run hot. Had to ask about the Lucerne Visitor Card. Would have saved a lot if we'd been told about the Tell Pass...

    Edward, 2 night trip, Nov 22, 2019

    Verified Hotels.com guest review

See all 244 reviews