Aloft Tulum

Property class: 4.5
Luxury hotel with 2 restaurants, near Tulum National Park

Choose dates to view prices

Aloft Tulum features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park and Gran Cenote. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at W XYZ Restaurant, which serves breakfast and is one of 2 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Why we love this property

Work and leisure blend
Work efficiently in business spaces, then unwind with spa treatments and poolside drinks. This hotel balances productivity and relaxation.
Culinary bliss
This hotel offers 2 restaurants, a cafe, and 2 bars for dining variety. Full breakfast includes vegan and vegetarian options.

Room options

DOUBLE CITY VIEW TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE WITH BALCONY WITH VIEWS

  • Sleeps 4

DOUBLE CITY VIEW

  • Sleeps 4

DOUBLE CITY VIEW KING BED

  • Sleeps 4

DOUBLE GUEST ROOM

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

Double or Twin CITY VIEW

  • Sleeps 6

QUADRUPLE WITH BALCONY WITH VIEWS

  • Sleeps 6

QUADRUPLE GUEST ROOM CITY VIEW

  • Sleeps 6

Room LOFT

  • Sleeps 10

Room STANDARD

  • Sleeps 10

SUITE WITH BALCONY WITH VIEWS

  • Sleeps 8

SUITE STANDARD

  • Sleeps 8

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Total with taxes and fees
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About the neighborhood

Map
Av Coba Sur mz 5 L 1, Region 14, Tulum, ROO, 77760

What's nearby

  • Jaguar Park - 2 min walk - 0.2 km
  • Hunab Lifestyle Center - 2 min walk - 0.2 km
  • Dos Aguas Park - 3 min drive - 1.8 km
  • Hospital de Tulum - 5 min drive - 2.5 km
  • Tulum Beach - 7 min drive - 5.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 64 min drive
  • Cancun Intl. Airport (CUN) - 68.7 miles/110.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Coco Cafe - ‬15 min walk
  • ‪Jasmine - ‬15 min walk
  • ‪Market Café - ‬16 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪La Regia Tulum - ‬9 min walk

About this property

Aloft Tulum

  • Aloft Tulum features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park and Gran Cenote. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at W XYZ Restaurant, which serves breakfast and is one of 2 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 140 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed (2 total, up to 40 lbs per pet)
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured covered onsite self parking (USD 17 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite carport

Transfers

    • Airport shuttle on request (available 24 hours)*

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Reviews

Aloft Tulum Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious food, including fresh tropical juice and tasty options, with friendly and attentive waiters. (12 reviews)
  • The rooftop pool was a great space and the two pools were very nice. (12 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Location
Food
Rooftop pool
Breakfast
Beach
Bar
Restaurant
Amenities

Reviews

Verified review

10/10 Exceptional

The staff super nice and the location is great.
Verified review

10/10 Exceptional

Loved our stay. Great breakfast 😊
Verified review

10/10 Exceptional

Amazing location and great facilities. The breakfast was excellent.
Verified review

8/10 Very good

Good, clean rooms. Convenient location for exploring Tulum. One day there was a shortage of towels, which was inconvenient. However, overall good for a short stay.
Verified review

10/10 Exceptional

Everyone was so friendly and helpful! I loved my stay!
Verified review

10/10 Exceptional

Loved it, beautiful property. Safe parking garage, beautiful roof top pool, great staff, great location, great food!
Verified review

10/10 Exceptional

Safe and clean. Close to the city center and beach road. Would stay here again
Verified review

10/10 Exceptional

Excellent location , brand new property. Friendly and helpful staff
Verified review

8/10 Very good

Laundry facility excellent. Breakfast ok, coffee needs to be better. Staff great. Rooftop awesome.
Verified review

10/10 Exceptional

Favorite Place To Stay

My favorite place to stay when visiting Tulum. Love the food, the staff and the property. It’s close to downtown and as well as the hotel zone. Worth the price!
Verified review

10/10 Exceptional

This boutique hotel was inviting and felt so off the beaten path. It was centrally located.
Verified review

10/10 Exceptional

Good location, near the cenotes, near shops and restaurants. The price of hotel is very reasonable, and don’t be scared by the destination fee, is optional and I used and was a good deal.
Verified review

10/10 Exceptional

Great place to stay in Tulum. Central location to beaches and the city center. Everything was fantastic, from staff being friendly and helpful, location, cleanliness the hotel did not disappoint. Lots of amenities close by to make your stay perfect! Rooftop pool was also a great space.
Verified review

10/10 Exceptional

My stay was great , and it wasn’t too far restaurants or other activities! They let you do early check-in.
Verified review

10/10 Exceptional

Relaxing time

Very nice hotel. Very clean , the breakfast buffet was delicious.Very friendly and accommodating staff. I would recommend it.
Verified review

8/10 Very good

Solid hotel midway between downtown Tulum and the beach. Rooms were spacious and comfortable. Only gripe were that the pool loungers were tired and menu was limited.
Verified review

10/10 Exceptional

Aloft Tulum property is amazing and close to nearby restaurants, grocery stores and more. The staff is very helpful, and able to get you a taxi right away! 10/10 recommend. I would stay here again!
Verified review

10/10 Exceptional

Just the perfect budget friendly hotel in Tulum. The location is great, lots of food options nearby and they even arrange scooter rentals if you ask them. Food is great, loved their fresh tropical juice and the hotel has a great vibe inside , lots of game options and they even have a nice rooftop pool and bar which we loved! Highly recommend staying here if you want budget friendly accommodation.
Verified review

10/10 Exceptional

Have stayed here in the past. All around the Aloft Tulum is a great value hotel for the $. Great rooms, great pool(s),great staff, and very clean. Also convenient location for short cab ride to Ruins, Downtown, Beach. For the budget traveler you can’t go wrong, and will be pleasantly surprised how nice the property is 😉👍 Myself, I look forward to future stays at the Aloft Tulum 😎
Verified review

8/10 Very good

Property was great, as well as location. Phones were not working so it was hard to order in room dining I had to keep calling from my cellphone and even then nobody would answer. Overall great stay.
Verified review

10/10 Exceptional

This property exceeded our expectations. Our entire group was impress by the facilities both in the rooms as well as the common areas. Would definitely stay here again if they keep their prices the same!
Verified review

10/10 Exceptional

Nearly perfect as far as everything I needed. Staff was wonderful. I do wish at least one of the pools was heated.
Verified review

10/10 Exceptional

The entire stay was perfect! The staff, the room, food, location. Perfect for what we were looking for! Horacio, Daniel, Daniel, Emanuel, everyone was so nice and helpful. Amazing. We are going back with friends in February!
Verified review

10/10 Exceptional

This is a very well operated Hotel. Easy access to all Tulum has to offer without the inconvenience of the beach road Hotels. I have stayed in most of the 4 to 5 star Hotels in Tulum over the past 20 years and prefer the Aloft. Its a very friendly Hotel that you can really enjoy with all the restaurants and shops within walking distance. I will be returning to Tulum again shortly and will again stay at the Aloft .
Verified review

10/10 Exceptional

Aloft Tulum is located in the middle of downtown. It is a well kept and clean hotel with modern design and amenities. There is a beautiful view on the rooftop that contain a swimming pool and a restaurant. Near the hotel are convenience stores and small stores. Front staff is very helpful and accommodating, especially Jorge who helped us with transportation to the airport.